- Capgemini (Chicago, IL)
- Customer Experience Strategy and Service Operations Manager **Title:** Customer Experience Strategy and Service Operations Manager ... / Chicago, IL **Job Description:** + We are looking for a Customer Experience Strategy and Service Operations Manager who will help drive service … more
- The Cigna Group (Chicago, IL)
- …industry + 5+ years of product management with an emphasis on digital product strategy + Experience with behavioral & mental health care a preferred Product ... in an impressive expression of teamwork. **Job Description** The Digital Product Strategy Senior Advisor role is a pivotal role in Evernorth's digital product… more
- GE HealthCare (Chicago, IL)
- **Job Description Summary** As the Training Strategy and Technology Leader within Global Services at GE HealthCare, you will lead a team of experts that drive next ... technologies for our Services franchise. You will own the strategy and execution of the latest in Generative AI...and Virtual Reality (VR) solutions to medical equipment Install, Service and Training and drive the development of Virtual… more
- BMO Financial Group (Chicago, IL)
- …and existing individual or portfolio of banking products and improve the customer experience . Carries out market research, forecasting, pricing, and competitive ... Product design, build and execution + Program design & strategy + Partner with Marketing on campaign design &...Continuously improves processes to identify issues and deliver optimal customer experience . + Works with partners to… more
- Camping World (Chicago, IL)
- …+ Develop and iterate upon a comprehensive marketing and growth strategy with detailed customer acquisition, retention, and go-to-market initiatives, ... they are doing! _We're committed to bringing passion and customer focus to the business._ Good Sam is looking...strategy , within direct-to-consumer industry + 3+ years of experience working on subscription product categories + Experience… more
- Amazon (Chicago, IL)
- …a member of a small team focused on researching industry analyst, developer, customer , and internal market data to create strategic market analyses and business ... will derive and prioritize the most pertinent strategic insights to shape business strategy with measurable outcomes. This role is perfect for someone with a… more
- AECOM (Chicago, IL)
- …your #H2Opportunity** **Job Description** AECOM is seeking a Midwest Director of Strategy and Growth for employment in the Illinois, Michigan or Ohio areas, ... be able to demonstrate a positive can-do attitude, be customer focused, be a critical thinker and problem solver,...Responsibilities:** The primary responsibility of the Midwest Director of Strategy and Growth will be to support and grow… more
- PNC (Chicago, IL)
- …develop new expansion suppression strategies and/or new suppression strategies to manage customer experience and profitability * Analyze data and use ... degree, a comparable combination of education, job specific certification(s), and experience (including military service ) may be considered. **Education**… more
- Publicis Groupe (Chicago, IL)
- …self-motivated, team-oriented, and have a strong personal interest in understanding customer behavior, integrating communication channels and CRM strategy . ... as customer acquisition and retention strategies and tactics + Experience in developing strategic frameworks for targeting messaging and offers for… more
- Kellanova (Chicago, IL)
- …for Someone With + Bachelor's degree + Demonstrated experience in Food Service or Convenience market segments and customer dynamics + Previous experience ... day one ready. + Cross-Functional Collaboration - Act as voice of the customer with cross-functional teams to influence innovation strategy and execution. Lead… more
- Publicis Groupe (Chicago, IL)
- …best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing ... data, analytics, and insights, content and creative production, communications and strategy , finance and marketing, and sociology, psychology, and other liberal arts… more
- Huntington National Bank (Chicago, IL)
- …strategies, products, marketing campaigns and sales aids, to maximize profitability, meet customer needs and improve the delivery effectiveness of the assigned HBI ... segment. Works to analyze segment needs and solve problems of the customer and colleague segment through policy, procedure, people, and technology changes. Drives… more
- CBRE (Chicago, IL)
- …Real Estate Portfolio Strategy Planning Job ID 167679 Posted 28-May-2024 Service line GWS Segment Role type Full-time Areas of Interest Property Management, ... Sales & Leasing, Sales/Brokerage, Workplace Strategy Location(s) Alexandria - Virginia - United States of...others to reach an agreement. Impact a range of customer , operational, project, or service activities within… more
- BMO Financial Group (Chicago Heights, IL)
- …Bank responds to a rapidly evolving technology landscape and increasingly sophisticated customer expectations. Rather than react to these changes, BMO is proactively ... decisions as a trusted advisor. + Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.… more
- Qualtrics (Chicago, IL)
- …and eventually own motions aligned to other areas under the XM umbrella (eg, customer experience and market research). **Things You'll Do** + Work directly with ... + Act as a support / guide to the service delivery teams (internal and ecosystem) in key flagship...Experience consulting on the design and implementation of Experience Management (XM) Programs - Employee or Customer… more
- Robert Half Finance & Accounting (Chicago, IL)
- …processes * Skills in Auditing practices * Familiarity with Budget Processes * Excellent Customer Service skills To apply to this hybrid role, please send your ... ADP - Financial Services * Knowledge of Capital Expenditure (CapEx) processes * Experience with ERP - Enterprise Resource Planning systems * Understanding of ERP… more
- ServiceNow, Inc. (Chicago, IL)
- …to lead solution win + Experience as an AE, or in alternative sales/ customer service role + Understanding of business sales processes + Bachelor's degree in ... Solution Sales Manager will oversee market success of ServiceNow's Customer Experience products. These products are built...strategy by partnering with rest of account team, customer and partners. + Interlock with SC & Specialist… more
- Capgemini (Chicago, IL)
- …your audience with new data-driven marketing methods, and master your customer -focused operations across sales, service , marketing and commerce, platforms ... innovation, consulting, and transformation global business line, combining expertise in strategy , technology, data science and creative design, underpinned by deep… more
- Advantage Solutions (Chicago, IL)
- …able to go onsite a couple days/week) **Additional Experience Required:** + Service design leadership: Customer Journey Mapping, Service Definition and ... : User Research, User Experience Architecture Standards and Design Definition, Customer Experience Design, Rapid Prototyping + IT Delivery: Program and… more
- United Airlines (Chicago, IL)
- …systems + Prior experience in complex cloud migrations using third party service providers + Experience required in 24x7 operational systems, third party ... Science degree in Computer Science or Master of Business Administration + Experience in application development strategy within multiple medium-large scale… more