- HomeSafe Alliance (Honolulu, HI)
- **Title:** Contact Center Data and Reporting Analyst (Power BI) **HomeSafe Alliance** is the single global household goods movement manager of over ... Defense civilians, US Coast Guard, and their families. The ** Data and Reporting Analyst** role requires an...analytics and data mining efforts within our Contact Center . This position will be responsible… more
- Magellan Health Services (Schofield Barracks, HI)
- The Performance Center Manager (PCM) serves as their assigned installation's point of contact (POC) for all local program management matters. Is the ARD-TS ... Leads, manages, and directs team assigned to their Performance Center (PC) and is the first level of administrative,...gaps and content concerns, and all related record and reporting requirements. + In coordination with the local Government… more
- Lincoln Financial Group (Honolulu, HI)
- …**Requisition #:** 73192 **What You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. ... To modernize Contact Center and support multiple ...data virtualization, table updates, build and run of reporting queries. Maintains knowledge on current and emerging developments/trends… more
- Highmark Health (Honolulu, HI)
- …and provincial laws to ensure compliance and manages remediation and ways our employees contact HR Services Center . Maintains a high level of customer service, ... and liabilities and the general ledger interface that includes data for financial reporting and cost allocations....any and all users. If you would like to contact us regarding the accessibility of our website or… more
- Marriott (Honolulu, HI)
- … to the Director, Product Management. The Product Manager II - CEC Contact Center Technology, supports the implementation and development of product roadmaps ... technology direction and execution of optimal business solutions supporting the contact center technology platforms. Additionally, this position will coordinate… more
- Ford Motor Company (Honolulu, HI)
- …within Service Level Agreement targets (SLA's) + Customer and Dealer Relationship Center contact for issue escalation + Lead fraud/chargeback monitoring, ... processing, management, and reporting + Lead Dealer enrollment and set-up, including but...satisfaction by pulling, analyzing, and translating analytics and behavioral data into actionable insights with forecasted values for each… more
- SOS International LLC (Pearl Harbor, HI)
- …Windows Server systems administration, security operations or enterprise IT service center operations. + Fluency with automation/ data -collection tools and ... Serves as the customer's Subject Matter Expert (SME) and primary point-of- contact (POC) for SharePoint-related projects, incidents, and requests. + Monitors… more
- J&J Family of Companies (Honolulu, HI)
- …CAR-T Cell Therapy Experience Lead is a member of this account management team, reporting to the Senior Manager, CAR-T Cell Therapy Experience Lead. The role will ... serve as the primary field-based point of contact for a portfolio of certified sites, facilitating successful CARVYKTI(R) product utilization of the sites by… more
- Hawaiian Electric (Honolulu, HI)
- …of tools and resources. Conducts analysis, writes business case, provides metrics and reporting , and provides input on forecast. Serves as internal point of ... contact for on attachment request and provides status updates...Carriers on status updates and application progress. Manages the data systems used for customer data , file… more
- UIC Government Services and the Bowhead Family of Companies (Pearl Harbor, HI)
- …financial analysis, workforce analysis, milestone ceremonies, and workforce culture and reporting ; + Advise and draft development, direction and continuity of ... and troubleshooting; and + Management of the programs SIOP Operations Center (SOC) to include the following capabilities: Business Intelligence (eg, Microsoft… more
- Navient (Kailua Kona, HI)
- …self-pay monitoring, collection agency management/referrals + Overseeing customer call center for patients' inquiries, payments, and general assistance + Overseeing ... registration process. + Assures accuracy and patient satisfaction for scheduling. Analysis/ Reporting : + Identifies trends and reports to Project Leaders. +… more
- Guardian Life (Honolulu, HI)
- …confidentiality standards as set by Guardian and applicable legal requirements ** Reporting Relationships** + This position reports to the Team Leader **Functional ... toggle, etc.) including ability to quickly input / retrieve data while working with customer on the telephone +...Service and insurance industry. + 2-3 years of Call Center experience is preferred. + Internet speed at a… more
- Concentrix (Honolulu, HI)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... + Drive, configure and enhance sap finance and costing solution: master data , transactional and reporting , ricefw leading the design, development, test,… more
- Interior, US Fish and Wildlife Service (Kahuku, HI)
- …technical assistance and habitat restoration activities. Uses a variety of databases and reporting systems to store, compile, and analyze data from monitoring ... considered. OPM's Qualification standard: http://www.opm.gov/policy- data -oversight/classification-qualifications/general-schedule-qualification-standards/final-groupcoveragequalificationstandardforpathwaysprogramschedule-20d.pdf. Applicants meet the… more
- IMSolutions, LLC (Honolulu, HI)
- …work, including thorough analysis from extensive research and compiling statistics and data . + Support price analysis, negotiation, and the appropriate use of funds ... business, policy, and analytical work, including research and compiling statistics and data . + Prepare various documents to include Memorandums for Record (MFR), and… more
- Concentrix (Honolulu, HI)
- …you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and ... strategy, talent, and technology. We combine human-centered design, powerful data , and strong tech to accelerate CX transformation at...with the project + Serving as a point of contact for teams when multiple units are assigned to… more
- Corteva Agriscience (Waimea, HI)
- …and much more! What You'll Do: + Observe health of plants, interpreting and reporting any abnormalities: + Take notes, collect and organize agronomic data . + ... and process improvement programs (safety, efficiency, effectiveness). + Support all center -wide goals and initiatives. Interact and assist other projects at the… more
- Sutherland Global Services (Honolulu, HI)
- …trainer dedicated to Sutherland + Experience working in a customer service or contact center environment with a passion for providing an exceptional guest ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more
- Sutherland Global Services (Honolulu, HI)
- …Promote-from-within advancement opportunities + Experience working in a customer service or contact center environment with a passion for providing an ... and is used to comply with government record keeping, reporting , and other legal requirements. Periodic reports are made...file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT… more
- Hawaiian Electric (Honolulu, HI)
- …transport errors. + Coordinate small to large-sized projects. Serve as lead contact for systems support; communicates project status and issues to team lead, ... Knowledge Requirements + Extensive knowledge of the principles of information, data and office technology management normally acquired through college level courses… more