- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (Honolulu, HI)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CVS Health (Keaau, HI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$20.25 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Honolulu, HI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (Honolulu, HI)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Datavant (Honolulu, HI)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Honolulu, HI)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Oracle (Honolulu, HI)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Oracle (Honolulu, HI)
- … Assurance :** Guide end-of-life (EOL) strategies, ensuring thorough quality assurance reviews with Engineering and oversight of service development needs ... mission-critical infrastructure environments. + Strong understanding of risk management, quality assurance , and end-of-life asset strategies. **Responsibilities**… more
- Oracle (Honolulu, HI)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (Honolulu, HI)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Oracle (Honolulu, HI)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more
- Encore (Honolulu, HI)
- …relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention. * Services ... proper inventory levels while also maintaining safety, security, and quality assurance of equipment. * See the...1+ years of supervisory experience * 2+ years of customer service or hospitality experience is preferred.… more
- Fujifilm (Honolulu, HI)
- …with our MI Marketing Operations team, product owners, sales leadership, finance, quality assurance , legal and order management. The CPQ Product Marketing ... from cross-functional stakeholders, including Marketing, Sales, Order Management, TAC / Customer Service , and Support Contracts translating business needs into… more
- KBR (Kaneohe, HI)
- …safety is the highest priority. + Comply with all Environmental, Safety and Quality Assurance requirements and goals. + Responsible for daily, weekly, monthly ... and support required. + Directly responsible for: + Productivity improvements + Quality Assurance + Inventory management + Leveraging regional Maintenance,… more
- DR Horton, Inc. (Honolulu, HI)
- …of the job site as it relates to home construction while providing excellent customer service . Manage the construction of multiple homes from permit to closing ... Assess warranty requests, determine course of action, schedule subcontractors, and manage quality assurance * Follow up with homeowners to ensure concerns… more
- Battelle Memorial Institute (Honolulu, HI)
- …new or undiagnosed conditions, provides expert instruction, supports administrative and quality assurance functions, and participates in ongoing professional ... to join our team in support of our government customer , US Special Operations Command. This position will play...participating in education programs, and participating in clinical staff quality assurance functions + Develop and promulgate… more
- General Dynamics Information Technology (Honolulu, HI)
- …Area of Responsibility.** The Program Manager provides management, direction, administration, quality assurance , and leadership of the execution of this ... and dedication to our team. We will support the customer goals of both modernization and standards of stability...+ Provide full lifecycle program leadership across planning, execution, quality assurance , and reporting. + Serve as… more
- Capital One (Honolulu, HI)
- …management skills, and attention to detail + Ensure accuracy and highest quality assurance standards + Manage multiple tasks, appropriately prioritize workflow, ... High School Diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience working in… more