- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... role in the strategic planning and program leadership of customer success initiatives, ensuring that our processes,...Onboarding and Implementation + Work closely with an Implementation Manager as a team to guide new customers through… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- ** Customer Success Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... will align yourself with interesting and strategic work. CGI is Seeking an experienced Customer Success Manager to join our team. Advantage Customer … more
- Screencastify (Chicago, IL)
- …solution. Screencastify is used by over 15M people and is seeking a dynamic and results-oriented Customer Success Manager I to join our Squad! About the role ... Screencastify is seeking a Customer Success Manager I to support our tier 3 customers and help them maximize results with our product. As a CSM I, you will… more
- Mastercard (Chicago, IL)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager , QSR Vertical Overview Dynamic Yield, ... by Mastercard is looking for an experienced Customer Success Manager for the QSR vertical (Quick Service Restaurants). This role sits at a critical juncture… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. **Senior Customer Success Manager , Research Consulting** **Why We Have This Role** ... The Customer Success Manager , Research Consulting (otherwise known as an Edge Value Manager ) is at the heart of the Edge services business. Edge is the… more
- Cisco (Chicago, IL)
- …to achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our ... with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves… more
- Forrester (Chicago, IL)
- …This Role:** As a member of Forrester's customer success organization, the Customer Success Manager II will be responsible for the engagement value ... partnership with Forrester. Monitoring the health of customer relationships, the Customer Success Manager II will predict and navigate customer … more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... ideal candidate will have** + 9+ years experience working in a Customer Success , Account Management, Client Services or other similarly customer -centric… more
- CADDi (Chicago, IL)
- At CADDi, we're looking for a skilled Customer Success Manager to join our team and play a crucial role in ensuring client satisfaction and driving growth. ... off, and work/life balance. + In-depth experience in various aspects of customer success , from onboarding to account management in a tech start-up environment… more
- Forrester (Chicago, IL)
- …you are responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey ... to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement and… more
- CH Robinson (Chicago, IL)
- CH Robinson is hiring a **Key Customer Success Manager ** to grow and retain key strategic accounts. In this role, your primary objective will be to ensure ... Knowledge of Supply Chain and/or Logistics industry + Account Management and/or Customer Success experience Preferred: + Advanced proficiency in Microsoft Office… more
- Cornerstone onDemand (Chicago, IL)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... or another applicable field. + Minimum of 3 years of experience in Customer Success within the Talent Management ecosystem. + Are highly detail-oriented and able… more
- Celestica (Chicago, IL)
- …operational experience to systemically and expediently drive issues/escalations resolutions. Customer Success Engineer engages with customers to understand ... + Create reports and documentation. Establish KPIs for tracking progress and success of the account/ Customer Success Function. + Ability to travel up to 25%… more
- Amazon (Markham, IL)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations,...to align a broad range of initiatives for the customer . You will own and drive execution excellence for… more
- Amazon (Chicago, IL)
- …to gain insights into the behavior, performance, and health of systems. The Observability Customer Success Manager role owns our customers' post launch ... observability investments. Key job responsibilities * Lead a team of Customer Success Specialists focused on observability solutions * Partner with customers to… more
- Amazon (Chicago, IL)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... customer success programs that drive scalable impact....customer success programs that drive scalable impact. In this role,...that empower AWS teams and partners to deliver exceptional customer success at scale. You will be… more
- Amazon (Chicago, IL)
- …a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. **Technical Success Manager , Analyst - Healthcare** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- R1 RCM (Chicago, IL)
- …world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to ... AI, intelligent automation, and workflow orchestration. As our Senior Manager of Client Success , you will serve...changes based on contract amendments. + Responsible for identifying customer needs, develop and seek buy-in on solutions and… more
- Mediavine (Chicago, IL)
- …be based in the United States You Have: + 2+ years of experience in Customer Success or a related field + Mediavine experience preferred + Experience working ... Mediavine is seeking an experienced Account Manager to join our Publisher Success ... is responsible for delivering exceptional client services, driving customer satisfaction, and ensuring long-term client retention. This role… more