- GAP Solutions Inc (Honolulu, HI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as the alternate...contract personnel. + Assist in implementing and maintaining the Quality Control Plan (QCP) and performance metrics. + Monitor… more
- GAP Solutions Inc (Honolulu, HI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... reports of criminal or suspicious activity. Jr. CSRs serve as frontline call handlers, responsible for responding to calls and web tips, recording information… more
- GAP Solutions Inc (Honolulu, HI)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal and ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible for ensuring...and other government stakeholders. + Develop, implement, and monitor Quality Control Plans (QCP) and performance metrics. + Coordinate… more
- Hawaiian Electric (Honolulu, HI)
- …Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional ) JOB FUNCTION: Oversees or performs the assessments of Company systems ... and the Company's Cybersecurity Incident Management Team (CS-IMT), with occasional on- call support. + Participates in Company emergency response activities as… more
- Hawaiian Electric (Honolulu, HI)
- …Division at Hawaiian Electric Company has 2 Management vacancy available. (Role: PROFESSIONAL ) JOB FUNCTION: Serves as the lead investigator for fire incidents ... for schools, community groups, and public events. + Participates in professional development and training activities related to fire science and prevention.… more
- Dentons US LLP (Honolulu, HI)
- …operations environment and perform occasional off-hours work, including maintenance and on- call rotations. **Responsibilities** + Serve as subject matter expert on ... approach to work, with a strong focus on organization, accuracy and quality . + Understands the need for documentation and well-defined procedures. + Ability… more
- Hawaiian Electric (Honolulu, HI)
- …systems and other databases or tools. Emergency Response + Monitors and addresses call (s) from emergency agencies including police & fire hotline relating to system ... And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii… more
- Humana (Honolulu, HI)
- …uniquely positioned to put those customers at the center of everything it does. Call Quality Professionals (CQP2) provide information that will assist in the ... Team (CST). Prior to supporting agents, CQP2 complete Medicare Certification, Call Quality Certification, and technology training (Mattersight, MARx, Genesys,… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …training for BPO Quality Assurance personnel. + Reviews metrics to ensure call quality standards are being met with respect to timeliness and resolution. ... Responsible for the administration of the quality monitoring program and quality assurance...implementing test scripts for service rehearsal testing. + Maintains professional and technical knowledge in the field by reviewing… more
- Humana (Honolulu, HI)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... Advancement team is searching for a Senior Strategy Advancement Professional focused on continuous improvement and optimization across omnichannel transformation… more
- Humana (Honolulu, HI)
- …of our caring community and help us put health first** The Sales Support Professional 1 provides timely and effective sales administrative support to assist with the ... acquisition or retention of customers. The Sales Support Professional 1 work assignments are often straightforward and of...updates ( Launch my Group (LMG) + Attend Implementation call + Partner with and provide support to brokers… more
- Cardinal Health (Honolulu, HI)
- …your work shift. Excellent phone and customer service skills with a focus on quality , empathy and first call resolution. + Previous experience working in a ... various communication channels including written communication, verbal communication, fax, call /phone, email, text, web, and other platforms. Place inbound orders… more
- Cardinal Health (Honolulu, HI)
- …order issues, researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for ... interest in the speaker + Ability to handle high call volumes consistently throughout the workday that range in...order placement process + Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times… more
- EFI Global (Honolulu, HI)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and… more
- Queen's Health System (Honolulu, HI)
- …our Transplant programs. This critical role requires a hardworking and organized professional who is passionate about providing high- quality care to transplant ... of Queen Emma and King Kamehameha IV by committing to perpetually provide high- quality health care to enhance the well-being of our community. Join Queen's 'Ohana… more
- EFI Global (Honolulu, HI)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial … more
- EFI Global (Honolulu, HI)
- …and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts(R). Each of our more ... than 700 professional engineers, fire investigators, architects and scientists was selected...losses in the assigned area of responsibility and manages quality control.** **Surveys losses and loss scenes at residential… more
- Cayuse Holdings (Honolulu, HI)
- …are occupied. Of these patients, 19 go through ambulatory surgery. The **on- call , part-time** Cardiothoracic Surgeon shall have sufficient experience to provide ... quality health care services to Government beneficiaries. The Contractor...in patient care reports, patient care conferences, team conferences, professional staff conferences and other appropriate professional … more
- Hawaii Pacific Health (Honolulu, HI)
- …and other caregivers serving Hawai'i and the Pacific Region with high quality , compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub ... and the use of electronic health records to improve quality and patient safety. The Business Services department oversees...to patient accounts related inquiries; monitoring and adjusting incoming call routing real time in response to incoming … more
- Fujifilm (Honolulu, HI)
- …behalf of customers and company personnel in compliance with the company's quality procedures. Assist with TAC Support. **Company Overview** At FUJIFILM Healthcare ... each training event. + Provides on-going support to resolve application related and image quality concerns on both a product and system level. + Works closely with… more
