- City of New York (New York, NY)
- …Program (HEAP), is recruiting for two (2) Community Associate, to function as Customer Service Monitors, who will throughout the City, perform the following: ... - Act as liaison between HRA units, city agencies, customers, and community organizations in order to resolve heat-related problems and process applications. - Research client inquiries and drafts correspondence accordingly. - Provide information and technical… more
- MTA (New York, NY)
- …of the public transportation network on which NYC depends. As an Associate Transit Customer Service Specialist, you will monitor intake queues, review, and ... Associate Transit Customer Service Specialist Series ( Customer...identify trends, detect problems, check on SLAs and KPIs, monitor case queues, and help guide policy. You will… more
- City of New York (New York, NY)
- …needs. - Manage dispatch staff to ensure strategic direction, efficiency, and excellent customer service . - Monitor attendance trends and probation reports. ... shifts. - Ensure coverage for emergency situations (weather events, Maximo updates). Service Request Management - Monitor high-priority service requests… more
- NJ Transit (Neptune, NJ)
- …Garage Management to ensure operators maintain routes and time points and provide quality customer service . + Monitor and document daily operation of the ... in the field. Responsible for all dispatch office functions, including providing customer service on the telephone, in person, and in the field. Provides… more
- Fujifilm (Trenton, NJ)
- …desire to succeed; ability to work with support staff to encourage maximum teamwork and customer service . + Ability to monitor and maintain required reports, ... This position is intended to sell Ultrasound imaging systems, options, and service contracts to prospective and existing customers in their assigned territory.… more
- MTA (New York, NY)
- …and Signals, Positive Train Control, GCT), stations operations and cleanliness, and customer service . Establish, oversee and monitor progress toward ... strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities to its...between failures, consist of compliance, equipment and facility cleanliness, customer satisfaction. + Monitor and assess the… more
- City of New York (New York, NY)
- …the development of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ... calls directly and via staff escalation to resolve all customer water and sewer related concerns; monitor ...efforts and projects; address 311 referrals and other related service requests; enforce the Uniformed Code of Conduct and… more
- HPC Industrial (Staten Island, NY)
- …an exceptional three-pronged safety system, innovative career development platform, committed customer service , deep industry expertise, and advanced technology ... I** to join their safety conscious team at a customer site! The ** Monitor Emissions Technician I**...and automation. We are committed to safety, people, growth, service , and performance. We provide the safest, most efficient… more
- City of New York (New York, NY)
- …to ensure compliance. --Provide oversight of permit application review process and related customer service functions. --Manage, monitor and prepare QPR ... (Quarterly Progress Reporting). --Provide administrative supervision of staff including approval of time and performance evaluations. Administer technical, safety and policy training. Preferred Skills: - Ability to work with a team of diverse professionals. -… more
- Union County College (Cranford, NJ)
- …Science and Applied Science degrees. Campus: Cranford General Description: Responsible for customer service duties at the Fitness Center. Characteristics, Duties ... and Responsibilities: * Responsible for front desk management in the Fitness Center. * Answers telephones and responds to inquiries in a timely fashion. * Monitors utilization of the Fitness Center and checks IDs for all users of the Fitness Center. * Utilizes… more
- Grameen America, Inc (Trenton, NJ)
- …manner to resolve concerns and issues and provide high level of customer service support. + Financial Methodology + Monitor members' loan amount and related ... are looking for someone who enjoys delivering a high level of customer service . The Recruitment Associate reports into the Branch Manager. Work Location:… more
- Under Armour, Inc. (Trenton, NJ)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- Royal Farms (Manville, NJ)
- Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level tasks and ... including food service , point of sale duties, customer service , general housekeeping, and other related...items. Pull expired items, document, and discard * Perform customer fuel transactions and monitor activities at… more
- Wolters Kluwer (Princeton, NJ)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...supervisors. + Create and deliver in-depth training programs. + Monitor and evaluate performance metrics to identify areas for… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate ... execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and… more
- System One (Bridgewater, NJ)
- Job Title: Customer Service Representative Location: Bridgewater, NJ/ Hybrid Hours/Schedule: Mon- Fri 8am- 5pm Type: Contract Overview Leading consumer goods ... company looking for an experienced Customer Service Representative. Ideal candidates should have...customer expectations and needs vs. Supply Chain capabilities; monitor and ensure delivery of other functions commitments. *… more
- Middlesex Water Company (Iselin, NJ)
- …diploma. + Intermediate computer skills, including Excel and Word programs. + Customer service experience. + Excellent interpersonal and communication skills. + ... inquiries for general water, private fire protection and wastewater service customers within established Department performance metrics. Timely maintenance and… more
- DuPont (Parlin, NJ)
- …team based on-site at the **Parlin, NJ** site is seeking a highly motivated ** Customer Service Specialist** (CSS) to deliver excellent customer service ... advanced product knowledge, interprets questions/requests and ensures proper resolution. The Customer Service Specialist has complete ownership of the order… more
- City of New York (New York, NY)
- …Twitter, Facebook, Instagram and YouTube. DCWP's Licensing Division is seeking a Senior Customer Service Representative with strong customer service , ... established policy and procedures. - Under supervision, prepare and monitor reports. - Monitor and provide coaching...and provide coaching to other staff. - Provide high-volume customer service to licensing applicants in person… more
- Blue Industries (North Brunswick, NJ)
- Customer Service Representative - New Jersey Blue Star Glass Founded in 2007, Blue Star Glass, Inc. is a commercial architectural glass fabricator with ... service , and our talented team. We are currently seeking a full-time Customer Service Representative for our North Brunswick, NJ location. This role is… more