- Humana (Little Rock, AR)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Walmart (Bryant, AR)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- Humana (Little Rock, AR)
- …of our caring community and help us put health first** The Associate Director, Customer Service & Retention is responsible for member retention through active ... engagement with high-risk members. The Associate Director, Customer Service & Retention works within specific...+ 1+ years Leadership/Management experience + Proven ability to mentor/ coach and develop others + Track record of building… more
- Michaels (North Little Rock, AR)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Everon (North Little Rock, AR)
- …an ability to proctor, coach , and teach others. + Provides reliable, high quality customer support. + Provides customer instruction on system operation ... Summary:_** The basic function is to perform routine and emergency service calls. Troubleshoots, replaces and/or repairs malfunctioning or inoperative equipment.… more
- SHI (Little Rock, AR)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- GE Aerospace (Little Rock, AR)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Sharecare (Little Rock, AR)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Guardian Life (Little Rock, AR)
- …issues that pertain to claim administration procedures, cost containment activities, reports, quality control and complex customer issues. The Team Leader will ... business partners including Short Term Disability, Long Term Disability, Service , Sales and Account Management, Group Quality ...meetings, phone calls, and keeping a tight loop on service issues. + Prioritize the customer /client experience… more
- Signet Jewelers (Little Rock, AR)
- …when to shift personnel from one department to another to provide superior customer service . + Investigates and handles customer complaints quickly, ... communication skills. + Excellent floor awareness to provide superior customer service . + Willingness to work under...customer traffic, proper store coverage and time to coach , train and develop your team. NOTE: Hours will… more
- Nelnet (Little Rock, AR)
- …in using data and metrics to inform decisions and drive improvements. + Customer -focused mindset and a passion for enabling high- quality delivery. + Familiarity ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- TTEC (Little Rock, AR)
- …leads and associates through helpful training and tips to help them succeed in quality customer experience on every call. You're an instrumental part in creating ... what we do at TTEC for you and the customer . As a Temporary Quality Assurance Manager...their career mobility. **During a Typical Day, You'll** + Coach associates to ensure achievement of company and client… more
- Ross Stores, Inc. (North Little Rock, AR)
- …fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service :** + Treats all Customers, Associates, and other leaders ... always been bringing our customers a constant stream of high\- quality brands and on\-trend merchandise at extraordinary savings\. All...for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor,… more
- Lincoln Financial (Little Rock, AR)
- …You will build relationships cross functionally that lead to providing excellent customer service , increased revenue, and reduced risk. You will drive ... process improvements to deliver quality results, increase customer satisfaction, standardize, and...+ Demonstrates ability to successfully hire, retain, develop, and coach staff via a culture of real-time performance feedback… more
- Cushman & Wakefield (Little Rock, AR)
- …proficiency in architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills * Ability to work ... to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas * Coach the space team… more
- City National Bank (Little Rock, AR)
- …a lead capacity preferably with a financial institution/loan environment, with an emphasis in customer service and meeting deadlines * Minimum 5 years of MS ... the daily operations of boarding consumer loans. Provides excellent service and quality control oversight to ensure...knowledge of mortgage operations. * Proven ability to lead, coach , and mentor. * Ability to communicate effectively *… more
- Sharecare (Little Rock, AR)
- …processes into practice. + Effective communication skills and ability to provide positive customer service to internal and external customers. + Proven success ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...remove system barriers. + Makes referrals to dietician or coach colleagues to ensure continuity of care for participant.… more