- Citizens (Medford, MA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Medford, MA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- RELX INC (Concord, NH)
- Senior Commercial Manager-Nurse Readiness Do you have an understanding of nursing markets in North America? Do have experience focusing on providers and other ... the Role Reporting to the Commercial Director Nurse Readiness, you'll support the objectives and implementation of commercial go-to-market strategies. Specifically,… more
- M&T Bank (Woburn, MA)
- …outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and ... through the bank's retail sales process to provide proactive sales solutions through customer outreach for basic and complex customer needs. Specializes in our… more
- TD Bank (Seabrook, NH)
- …but not limited to cash handling, control of negotiable items, preventing fraud , managing controllable expenses, promoting integrity, Customer privacy and ... fraud and cash loss + Coaches to ensure customer issues are handled appropriately through customer ...participates in the negotiation and resolution where necessary; empowers senior service team to act as a point of… more
- HomeSafe Alliance (Concord, NH)
- …service in the dynamic and fast-paced environment of global household goods services in support of our DoD customer . **Responsibilities** :: + Lead and drive ... operations, control cost, improving financial margin, and enhancing the customer experience. You will play a key role in...LEAN initiatives. + Provide regular updates and reports to senior management on the progress of LEAN initiatives. +… more
- Beth Israel Lahey Health (Burlington, MA)
- …into allegations of billing fraud or abuse, as necessary. Provides support for projects in which Senior Leadership is involved. 15. Proactively ... Shift:** Day (United States of America) Under the managerial oversight of the Senior Manager, the Revenue Performance Analyst serves as a primary point of contact… more
- Jabil (Clinton, MA)
- …Effectiveness for the CAPAs Drive CAPA Review Board meetings effectively, to get support from senior management team for CAPA implementation. Audit quality ... improvement of the Corrective Action Preventive Action (CAPA) program, Customer Complaint (CC) Program . The incumbent will be...needed. Drive CC Review Board meetings effectively, to get support from senior management team for CC… more
- Beth Israel Lahey Health (Burlington, MA)
- …investigations into allegations of billing fraud or abuse, as necessary. Provides support for projects in which Senior Leadership is involved. 10. Conduct ... a difference in people's lives.** Under the managerial oversight of the Director, Senior Manager, or Manager of Revenue Cycle, the Revenue Cycle Analyst serves as… more
- TTEC (Concord, NH)
- …+ 10 years' experience in a BPO sales environment, with experience in outsourced customer care services or fraud prevention & detection solutions + Verifiable ... the US, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company… more
- Lincoln Financial Group (Concord, NH)
- …You'll Be Doing** Lincoln National Corporation seeks a Contact Center Technologies, Senior Business System Analyst in Radnor, PA. To modernize Contact Center and ... support multiple contact centers and technologies. Performs complex system...centers, include strategies, technologies, KPI's to proactively enhance the customer experience. Experience must include: 5 years utilize Genesys… more