- TEKsystems (Watertown, MA)
- …TRAINING 2-3 WEEKS Qualifications: + Previous medical experience or terminology required + Prior call center / customer service + One Saturday OR Sunday ... Top Healthcare services company looking to add Customer Service Representatives to their team!!...Health Clinics. Their job is to determine who's on call at a client, pull up contact info in… more
- TEKsystems (Boston, MA)
- Our client is hiring for Call Center Representative (2nd Shift and Overnight shift) Description: + Customer Service Reps are taking 200 calls a day from ... Clinics + Their job is to determine who's on call at a client, pull up contact info in...pull up contact info in database and triage the call to the appropriate contact + KPI's: 85% of… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . The Patient Service ...offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- Beth Israel Lahey Health (Boston, MA)
- …include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong typing ... a high volume of incoming calls in a dedicated call center . This role will be working...by offering ideas, identifying issues, and respecting team members. ** Customer Service :** Ability to provide a high… more
- Children's Hospital Boston (Boston, MA)
- …remote option will be 2-3 times a week. Patient Experience Representative ( call center ) - Dental 1. Customer Service a. Demonstrates positive and ... 74838BRJob Posting Title:Patient Experience Representative ( Call center ) DentalDepartment:Dental ServicesAutoReqId:74838BRStatus:Full-TimeStandard Hours per… more
- Fresenius Medical Center (Lexington, MA)
- …education preferred. **EXPERIENCE AND REQUIRED SKILLS:** + 10 years of directly related call center / customer service management experience, preferably ... AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA...placement services. Designs and develops policies and procedures for call center and admissions staff providing general… more
- Robert Half Office Team (Cambridge, MA)
- …goals. Requirements * Proficiency in Microsoft Excel and Microsoft Word * Experience in a Call Center Customer Service role * Ability to handle ... This role is primarily focused on providing exceptional customer service in a call center environment. The ideal candidate will be responsible for… more
- Conviva (Boston, MA)
- …(speak) + A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent ... caring community and help us put health first** The Call Center Representative represents the company by...of first call . **Required Qualifications** + Strong customer service skills with an emphasis on… more
- Tufts Medicine (Boston, MA)
- …1. High school diploma or equivalent. 2. One (1) year of customer service or call center experience. **Duties and Responsibilities:** The duties and ... as a key communicator. Promotes company's commitment to superior customer service . This position is responsible for...office. + Answer calls that come in to the call center and dispatch these calls out… more
- Boston Public Schools (Boston, MA)
- …Somali, Vietnamese, Haitian Creole QUALIFICATIONS-PREFERRED: Experience working in a call center Experience working in customer service Computer Science ... Boston Public Schools seeks Customer Service Representatives - Transportation Department...Document all calls and interactions with customers accurately. Meet call metrics and other service level agreements… more
- Marriott (Boston, MA)
- …* 1+ years' experience in business application support in a call center environment, customer service , or hospitality industry. * High school ... experience in business application support in a call center environment, customer service , or hospitality industry. * Professional Certifications such… more
- Sutherland Global Services (Boston, MA)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and ... be responsible for the following: + Delivering an exceptional customer experience by responding to incoming calls from both...& Specific Details + Information provided on the phone call + Routing Pathways + Self- Service Options… more
- M&T Bank (Wellesley, MA)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- Beth Israel Lahey Health (Boston, MA)
- …Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing ... a high volume of incoming calls in a dedicated call center . Important Details: * Sign on...offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- M&T Bank (Woburn, MA)
- …High school diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well organized individual with time management and… more
- M&T Bank (Boston, MA)
- …High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Ability to ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- East Boston Neighborhood Health Center (Revere, MA)
- …+ High school diploma or GED required + Minimum of 1-year customer service , administrative, or call center experience + Excellent written and verbal ... to the managers who shape our policies, to the customer service representatives who keep our facilities...service skills. As a member of our Contact Center , you'll answer inbound patient calls with warmth and… more
- Highmark Health (Boston, MA)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Dentsply Sirona (Waltham, MA)
- …**Experience** : + High school diploma, required + Minimum of 2 years of Customer Service , Call Center support or equivalent **Qualifications:** ... Primarily responsible for providing delightful, first contact resolution and premium customer service for all internal and external customers including… more
- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Medical Job Type Full-time Description Under the ... supervision of the Medical Call Center Manager, the Medical ...demonstrates and holds the MCC team accountable for excellent customer service in order to create an… more