- Cengage Group (Boston, MA)
- …. **What you'll do here:** The ** Manager , Revenue Operations , Customer Success ** will be accountable to ... the operations , efficiency, and effectiveness of the Customer Success team + Cultivates an organization...industry + Proficiency in Salesforce.com + Experience in building Customer Success , Sales Operations , or… more
- Trellix (Boston, MA)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading… more
- PagerDuty (Boston, MA)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Principal Customer Success Manager is aligned at the customers' key ... strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with...best practices to drive customers adoption of real time operations . + Proactively identify risks to the customer… more
- Wolters Kluwer (Boston, MA)
- **Project Manager ( Customer Success Specialist)...Remote role and will report to the Associate Director, Customer Service Operations - FCC CT. Must ... - Remote R0037213** **Job Description Summary:** The Customer Success Specialist - Project ...The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000… more
- Fresenius Medical Center (Lexington, MA)
- PURPOSE AND SCOPE: The purpose of the Joint Venture (JV) Customer Success Manager (CSM) is to **maximize customer value** by fostering strong ... Kidney Care JV partners, collaborating cross-functionally with JV Finance and RCM operations , representing the revenue cycle operations team, and delivering… more
- Amazon (Boston, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations ... from customer concerns and influence a broad range of operations , engineering, product, deployment, and solution stakeholders from Global Robotics and Central… more
- Harvard University (Cambridge, MA)
- …Department Office Location:USA - MA - Boston Business Title: Operations Manager , CustodialSalary Grade (https://hr.harvard.edu/salary-ranges#ranges) :058Time ... (Maximo) payroll system. Utilizing the data from employee timecards system, the Operations Manager is responsible for analyzing data and running reports… more
- Zeelo (Boston, MA)
- …and focus on enhancing the effectiveness and productivity of the sales, marketing and customer success teams by leveraging data and a deep understanding of our ... continued growth. The role will also manage the Sales Operations Manager located in London. What you'll...What you'll do: + Partner with sales, marketing and customer success teams to align on revenue… more
- Cengage Group (Boston, MA)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations , Customer Marketing** ... ensuring marketing's goals are aligned with sales, product, and customer success objectives + Design processes and...the CRM + Work closely with Cengage Academic Marketing operations on designing and implementing the technical execution and… more
- ThermoFisher Scientific (Cambridge, MA)
- …software applications. * Drive continuous innovation and communication to both your operations & other business partners. * Support overall data strategy of ... centralization, consistency, automation, and visualization. Travel: Up to 15% domestic and international travel required. Telecommuting Employee: Reports to company headquarters in Waltham, MA. Can work remotely or telecommute. **REQUIREMENTS:** MINIMUM… more
- HealthEdge Software Inc (Boston, MA)
- … Success , Content, Product, and Data Science. Throughout the course of the customer life cycle,the Sr. Operations Manager will, in partnership withthe ... **Overview** Sr. Operations Manager , Digital Adoption The Digital...management skills, attention to detail, and a commitment toWellframeand customer success . About Wellframe: With Wellframe, we… more
- Fooda (Boston, MA)
- …employees believe Fooda is one of their company's top perks. Position Overview: The Operations Manager performs a critical oversight function for all Fooda ... for the operations teams in Boston. The Operations Manager is focused on recruiting and...to our clients. In addition, this role's path to success is creating a standard of operational excellence for… more
- Federal Reserve System (Boston, MA)
- **Company** Federal Reserve Bank of Boston Facilities Operations Manager As part of the Central Bank of the United States, the Federal Reserve Bank of Boston ... tuition reimbursement and free membership in our state-of-the-art onsite fitness facility. **Facilities Operations Manager ** As part of the Central Bank of the… more
- Burlington (Dedham, MA)
- …environment? If so, then this might be the right opportunity for you! As an Operations Service Manager at Burlington, one of the largest off-price retailers in ... business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors while also overseeing business operations to ensure our… more
- Sharecare, Inc. (Boston, MA)
- …efficiency, long and short-term planning, customer -oriented thinking and P&L profitability. The Manager of Operations will work closely with the Director of ... To learn more, visit www.sharecare.com . **Job Summary:** The Manager of Operations , Medical Record Retrieval has...accounts or new accounts + Heavy coordination with Client Success to ensure total customer satisfaction **Physical… more
- Wolters Kluwer (Boston, MA)
- **Permanent remote role, preferred candidate will be located in CST.** As the Sales Operations Manager , you will roll out and support key programs and projects ... multi-task with a "jack of all trades" approach. The manager will need to navigate and manage the extreme...CS Sales Leadership and the Director of CS Sales Operations . Support Compliance Solutions Sales in meeting its sales… more
- Raising Cane's (Boston, MA)
- …restaurant companies in the United States. **Your Role at Raising Cane's:** The Operations Manager is responsible for supporting the Restaurant Leader in leading ... talented crewmember in our restaurants is important to our success and a value to our rapidly growing company....Responsibilities:** + Purpose of the position: + Executes restaurant operations functions + Acts as manager on… more
- Amazon (Revere, MA)
- …looking for motivated, customer -focused individuals who want to join our team as an Operations Manager . In this role, you will lead and develop a team of ... Description Our WW Operations network delivers millions of packages and smiles...to provide their team with the tools needed for success while driving improvements in productivity and efficiency through… more
- Wayfair (Boston, MA)
- …experience in revenue operations , project / program management, strategy & operations , consulting, or similar roles supporting Sales, Customer Service, or ... role will be a part of the Global Revenue Operations team that will help craft and execute B2B...the sales process to consistently exceed sales targets and customer experience. The role will report to the Head… more