- Freshworks (Boston, MA)
- …ITSM and EX components, collaborating with internal teams such as Customer Success , Implementation, Billing, Support, and Deals Cross-Functional Leadership: ... Job Description We are looking for an experienced Account Manager with expertise in IT Service Management (ITSM) and...that meet customer needs and drive value Customer Relationship Management : Build and nurture strategic… more
- Roku (Boston, MA)
- …TV for businesses of all sizes. The team goal is to grow platform adoption, scale customer success , and make it easy for nearly anyone to grow their business ... maintaining incredible attention to detail on the micro side. Our Ads Manager team is building best-in-class advertising workflows to help democratize connected… more
- Re:Build Manufacturing (Boston, MA)
- …and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America's next generation industrial company. At ... we are looking for We are seeking a General Manager with deep early product development experience to launch...companies. They will iterate quickly through proof-of-concept deliveries and customer testing to find product market fit. As the… more
- SimpliSafe (Boston, MA)
- …products and customer experiences, we are seeking a highly experienced and strategic Senior Product Manager to lead our most critical AI initiatives. This ... who are passionate about technology, security, and delivering exceptional customer experiences. We're embracing a hybrid work model that...security space. About the Role As a Senior Product Manager - AI & Machine Learning, you will be… more
- Landscaping by J Michael (Marshfield, MA)
- …Job Reports, promptly identifying and reporting discrepancies to the Operations Manager for strategic resolution. Administration Responsibilities: Ensure that ... in Marshfield, MA. Position Overview: We are actively seeking an accomplished Office Manager to assume a pivotal role within our rapidly expanding team. The ideal… more
- Sanofi (Boston, MA)
- … customer meetings within assigned territory. Demonstrate advanced ability to ask strategic , insightful questions to obtain information on customer needs from ... Job title: Area Business Manager - Hemophilia - Southern New England Location:...with customers on a customized strategy. Review and analyze market/ customer data to support and execute strategic … more
- Topsort (Somerville, MA)
- …done today, we're all about getting it done today. What is this role like? Customer Success Lead is the leader and manager of our global team of customer ... Experience (CX) aligned to the company goals and strategic customer segments. Be the owner of...but we're open to surprises: 10+ Years of B2B Customer Success Extensive experience in customer… more
- Aptiv PLC (Boston, MA)
- Technical Product Manager - Cockpit Software At Aptiv we are well aware of the impact our solutions have on the world as a leading Automotive Tier 1 Supplier. But we ... won't rest until everybody knows. We are seeking a qualified Technical Product Manager to support our Cockpit Software group to extend our global reach through… more
- Intercept Pharmaceuticals (Boston, MA)
- …rare and serious liver disease, we are seeking an Academic Territory Business Manager . The Academic Territory Business Manager (ATBM) is responsible for ... centers in their respective geography (which may overlay multiple Territory Business Manager territories). The ATBM will also be responsible for supporting and… more
- Sonepar (Brockton, MA)
- …leader to manage and inspire our high-performing outside sales team. The Industrial Sales Manager will develop strategies to expand our customer base and enhance ... NorthEast Electrical is seeking a Full-time, Sales Manager to join our Industrial team in Brockton,...role involves close collaboration with senior leadership to achieve strategic growth and profitability goals for the Industrial Region.… more
- Institute for Healthcare Improvement (Boston, MA)
- …service operations and customer lifecycle management Understanding of customer success best practices, including onboarding, engagement, and retention ... related field 3-5 years of experience in online program operations or customer success Experience: Working within a global organization/online program Managing… more
- Topsort (Somerville, MA)
- …of experience in client-facing roles, ideally in account management, consulting, or customer success . Proven experience working with large retailer enterprises ... rapid growth since out of a genius product, a customer -first mentality, and a hardworking team of talented individuals....are looking for a driven and articulate Enterprise Account Manager to join our growing team at Topsort. In… more
- Journeys (Cambridge, MA)
- …UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations ... check out: www.journeys.com/careers WHY WORK FOR JOURNEYS? We celebrate and reward success ! Rapid promotion opportunities for top performers - we promote from within… more
- Purple Carrot (Needham, MA)
- Senior Product Manager , Customer Journey We are looking for a Senior Product Manager to join our mission-driven team. As an integral part of the Product & ... people to eat more plants! As the Senior Product Manager , Customer Journey, you will own the...retention and loyalty. This role is ideal for a strategic systems thinker who thrives on cross-functional collaboration and… more
- World Market (Somerville, MA)
- …adaptable, honest, and respectful. What You'll Do In partnership with the Store Manager , model and lead a customer -first selling culture through effective ... And, while diversity of product is critical to our success as a retail brand, it is our culture...of World Market. Recruit, develop, and retain a high-performance, customer -focused team that aligns with our company values through… more
- Confluent (Boston, MA)
- …bigger, together. One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key ... role in driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- MongoDB (Boston, MA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... agree to a mutual success plan + Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this… more
- Quadient (Boston, MA)
- …sustainable business connections through digital and physical channels. **About the Role** As a ** Customer Success Manager (CSM)** at Quadient, you will play ... to solve moderately complex issues independently. + (If people manager ) Set team goals, guide performance, and support operational...You Are** + You bring a solid background in customer success , solution consulting, or post-sales engagement.… more
- Ralliant (Boston, MA)
- …and ensure effective internal communication at Gems Setra. + Conduct frequent and strategic customer engagements with key OEM partners to manage all aspects ... ** Strategic OEM Account Manager - Data...on data center equipment and related key segments. **Critical Success Factors:** + Strategic Sales Approach: Proven… more
- Medtronic (Boston, MA)
- …a more connected, compassionate world. **A Day in the Life** POSITION DESCRIPTION: The Senior Customer Success Manager will be a key member of the Medtronic ... Program Manager will support the establishment of Customer Success initiatives, inclusive of process, metrics,...provide data-driven insights to the commercial teams. + Establish strategic Hugo (TM) RAS Program reviews with customers and… more
