- Beth Israel Lahey Health (Boston, MA)
- …information and data accurately and efficiently. Preferred Qualifications & Skills: * Call Center and/or telephone customer service experience *Strong typing ... handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more
- WellSense (Boston, MA)
- …incoming calls, ensuring timely and appropriate call assignment, monitoring, call resolution, and reporting. The Supervisor also oversees care coordination ... Supervisor of BH Clinical Support WellSense Health Plan...Medicaid plans. Founded 25 years ago as Boston Medical Center HealthNet Plan, we provide plans and services that… more
- PPL Corporation (Cumberland, RI)
- …+ Investigate and respond to inquiries from internal and external customers, ie Call Center , Business Accounts, and/or Suppliers + Identify opportunities to use ... communities today. Overview Rhode Island Energy is seeking a supervisor to lead our Complex Billing and Solar teams....respond to inquiries from internal and external customers, ie Call Center , Business Accounts, and/or Suppliers +… more
- Cardinal Health (Boston, MA)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Cayuse Holdings (Boston, MA)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment ... articulation. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Strong communication skills; both verbal and… more
- Dana-Farber Cancer Institute (Brookline, MA)
- …of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support and collaborate with the goal of providing ... onsite in Boston, MA and 4 days per week remote .** **T** **he selected candidate may only work remotely...and/or customer service experience strongly preferred + Experience in call center /phone service setting preferred **KNOWLEDGE, SKILLS,… more
- Veterans Affairs, Veterans Health Administration (Boston, MA)
- …is assigned a registered nurse, clinical associate, and scheduler. There is no call , and no weekend or holiday duty. Physicians provide general and gender-specific ... residents from Brigham & Women's Hospital, Beth Israel-Deaconess Medical Center and Boston Medical Center . Jamaica Plain...Employment Contract and no significant restriction on moonlighting. On Call : There is no on call requirement… more
- Cardinal Health (Boston, MA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if...receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems… more
- Cardinal Health (Boston, MA)
- …Certified Pharmacy Technician, preferred** 1+ years' experience in fast paced call center environment** Basic computer knowledge, Microsoft systems, telephony** ... handling inbound calls, with ability to determine needs and provide one call resolution.** Manage workload of inbound faxes (if applicable)** Investigate and resolve… more
- Children's Hospital Boston (Boston, MA)
- …patient scheduling, registering, and patient concerns, and also assisting with our call center and various projects throughout the department. Key ... to routine inquiries about hospital protocol, policies, and procedures. d. Involves supervisor to assist with resolution of complex issues. e. Greets, screens, and… more
- State of Massachusetts (Boston, MA)
- …with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at ### for assistance. For ... staff, clients, providers, employers, and the public, both on-site and via remote platforms. Assignments may be statewide or regional, and collaboration with other… more
- Children's Hospital Boston (Boston, MA)
- …(https://www.childrenshospital.org/departments/developmental-medicine) , the mission of the Developmental Medicine Center is to improve the lives of infants, ... in-person, then after the training has been completed you can do 1 day remote and 4 days in-person. Key Responsibilities: This role will focus on provider support.… more
- Commonwealth Care Alliance (Boston, MA)
- …* 1+ year customer service work experience required, preferably in a contact/ call center environment; retail/sales experience acceptable Desired Experience (nice ... Palliative Care Team. o Meets successful appointment expectations in addition to call volume expectations. o Effectively communicates the value of CIC programs to… more
- Beth Israel Lahey Health (Milton, MA)
- …information and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong ... Handles patient questions and requests accurately and efficiently, ideally with first- call resolution, or by making appropriate referrals to other departments, based… more
- Veterans Affairs, Veterans Health Administration (Boston, MA)
- …Responsibilities The VA Boston Healthcare System (VABHS) is a designated VA Epilepsy Center of Excellence and is seeking a full-time Epileptologist as part of their ... and multidisciplinary Epilepsy and PNES clinics . There is call both for EEG and Inpatient Neurology coverage supervising...with qualifications. The VABHS is the largest tertiary care center for Veterans in New England and provides a… more
- Wayfair (Boston, MA)
- …hybrid position will be based in our Boston office Monday- Thursday, with remote flexibility on Fridays. We are Wayfair. We deliver a best-in-class customer ... at Wayfair. This person will report to the GSOC Supervisor . What You'll Do + Perform daily functions of...a security function, preferably in an operations or control center setting (either government or private sector). + Bachelor's… more
