- Ally (Raleigh, NC)
- …Wire Verification is responsible for overseeing a team within a retail bank fraud call center . This position requires the ability to conduct in-depth research of ... **General information** **Ref #** 20952 ** Remote ?** No **Ally and Your Career** * Ally...current bank fraud investigative techniques. * Working knowledge of call center ideologies and proven success driving… more
- TEKsystems (Raleigh, NC)
- …all interactions with patients, healthcare providers, and patient data Skills Management skills, Call center , Customer service, Call center support, ... Description Operations supervisor for * Training Hours: 8:30-5 pm EST...Escalation calls, Health care, Call center management, Customer support Additional Skills & Qualifications Qualifications… more
- Ryder System (Raleigh, NC)
- …professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee ... mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact… more
- Pearson (Raleigh, NC)
- …School Diploma or equivalent required. * Must possess excellent customer service skills. * Call center experience is preferred. * A very friendly and helpful ... Responsibilities * These positions will include shifts which cover center hours from 7am to 11pm Monday through Friday...support resources. * May be times where escalation to on- call Support Shift Supervisor is necessary. These… more
- TEKsystems (Raleigh, NC)
- …as needed. * All other duties as needed or assigned. Skills Management skills, Call center , Customer service, Call center support, Escalation ... responsible for identifying service trends, escalating issues to the Supervisor , and participating in client-facing meetings as needed. *...calls, Health care, Call center management, Customer support Top Skills Details Management skills,… more
- Cardinal Health (Raleigh, NC)
- …or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to patient support programs preferred + ... therapies to patients who need them-faster.** **_Job Summary_** The Operations Supervisor will oversee program staff performing customer service, enrollment and… more
- TTEC (Raleigh, NC)
- …cause + Prior experience generating Standard Operating Procedures and Process Flows + Call Center Operations Management experience is preferred + Supportive of ... potential has a place here with TTEC's award-winning employment experience. As a Supervisor , Helpdesk-Service Desktop working remotely in the US, you'll be a part of… more
- TTEC (Raleigh, NC)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... bring value to the table in your own unique way. \#LI- Remote **Title:** _Seasonal Healthcare Licensed Training Supervisor_ **Location:** _TX-Austin_ **Requisition… more
- Cardinal Health (Raleigh, NC)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... preferred + 2-4 years of experience in a high-volume call center where communication and active listening...call resolution. + Previous experience working in a remote /work-from-home setting is preferred. + Prior experience with Microsoft… more
- Cardinal Health (Raleigh, NC)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Cayuse Holdings (Raleigh, NC)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... year + Paid Time Off **Reports to:** IT Service Supervisor **Working Conditions** + Professional remote office environment. + Ability to work nights and weekends… more
