- Travelers Insurance Company (Raleigh, NC)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Concentrix (Raleigh, NC)
- …for our staff and our clients. Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the ... clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in...sales hunter (B2B sales) and individual contributor. - Demonstrated experience in the CX tech and/or BPO… more
- MetLife (Cary, NC)
- …and reliability. You'll work closely with cross-functional teams including IT, Customer Experience , Network Engineering, and Business Operations to deliver ... the success of our contact center operations, enabling seamless customer interactions across voice and digital channels. You will...(or equivalent experience ). * 2-3 years extensive experience with Genesys Cloud CX (formerly PureCloud)… more
- Chiesi (Cary, NC)
- …speaker training. + Promote a customer -first culture by partnering with Customer Experience team to enhance TL engagement through listening platforms and ... Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years' experience , operating in 31 countries. More than 7,000 employees across the… more
- General Motors (Raleigh, NC)
- …week, at minimum.** **The Role** The Group Product Manager Applied Analytics - Customer Care & Aftersales will manage analytics and data science engagements focused ... corporate targets. You will work cross-functionally with our partners in CCA, CX , IT and other functions to accelerate the adoption of data-informed decision-making.… more