- WCG Clinical (Cary, NC)
- …data collection, the management and analysis of documents, client reporting and problem resolution . This position will: + Support the Board and clients by preparing ... essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required. + Ability… more
- Home Depot (Raleigh, NC)
- …managed account customer is the focal point of the process + 25% Issue Resolution - Assists the internal and external customer through the customer ... **Position Purpose:** The Inside Sales Support Representative (ISSR) is responsible for supporting growth of...through timely and complete quotes and sales orders, issue resolution and post-sale follow-up, and overall execution throughout of… more
- GAP Solutions Inc (Raleigh, NC)
- …and customs law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal staff. The contractors will be ... expected to provide customer service and interpersonal communication skills to support the...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- Coty (Sanford, NC)
- …(but not limited to) team safety, product quality, internal and/or external customer service expectations, inventory accuracy, and cost metrics. They will assist the ... performance and communicating all performance issues to the Supervisor for resolution . + Identifies barriers to daily productivity targets and discuss/offer… more
- Wells Fargo (Raleigh, NC)
- …the career areas and lines of business at www.wellsfargojobs.com Wells Fargo is seeking an Customer Resolution Representative for our as part of Consumer and ... and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements… more
- Cardinal Health (Raleigh, NC)
- …establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution . Customer Service ... researching accounts and providing resolutions in a high-volume call center. The Representative II, Customer Service Operations processes orders for distribution… more
- Concentrix (Raleigh, NC)
- Job Title: Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) Job Description This requisition is being posted for a list of Ultimate ... link to this job posting please do not apply. **JOB DESCRIPTION** The Customer Service Representative -Remote (Ultimate Medical Academy Grads Only) works from… more
- Cardinal Health (Raleigh, NC)
- …customer business through contract administration, customer orders, and problem resolution . **_Job Summary_** The Representative II, Customer Service ... **What Customer Operations Support contributes to Cardinal Health** ...as a liaison in problem-solving, research and order problem/dispute resolution . **_Responsibilities_** + Offer professional and timely service as… more
- Cardinal Health (Raleigh, NC)
- …problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations processes orders for ... establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution . Customer Service… more
- UNC Health Care (Chapel Hill, NC)
- …we serve. **Summary:** The primary responsibility of the Revenue Cycle Financial Representative supporting the UNC Health Billing Customer Service Call Center ... (HB and PB), serving as a key resource for patients seeking resolution to billing concerns. **Responsibilities:** + Respond to inbound calls regarding billing… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes ... daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer...and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an… more
- Highmark Health (Raleigh, NC)
- …the issue at hand. + Works independently of support from a senior customer service representative , frequently utilizing the knowledge center, answering ... pm EST This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless...and closed ended questions that will help in issue resolution in a conversational manner with customers, using verbal… more
- Cintas (Morrisville, NC)
- **Requisition Number:** 209982 **Job Description** Cintas is seeking a Customer Service Representative to provide customer service to both our internal ... through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution , data entry, assisting… more
- Cintas (Morrisville, NC)
- **Requisition Number:** 207871 **Job Description** Cintas is seeking a Customer Service Representative - Fire Service Technician - Sprinkler Systems to provide ... outstanding customer service to both our internal partners and our...customer service * High School Diploma/GED * Conflict resolution & negotiation capabilities Preferred * Experience with reading,… more
- Humana (Raleigh, NC)
- … 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine ... Representative 2 strives to provide the member a resolution or pathway to resolution on each...providing a perfect call experience. The Medicare Inbound Contact Representative 2 addresses customer needs which may… more
- Concentrix (Raleigh, NC)
- …customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions ... customer interaction. Other qualifications for our Inside Sales Representative (Remote) role include: + 1+ year of ...Representative (Remote) role include: + 1+ year of customer service experience + 6+ months of soft sales… more
- Parker Hannifin Corporation (Cary, NC)
- …from multiple sources including email, Contact Us, EChat, and phone to full resolution + Entering customer inquiries in SalesForce and managing activities, ... Technical Support Representative - APS Location : CARY, NC, United...primarily responsible for managing automotive, industrial, and electronics assembly customer inquiries requiring intermediate or advanced levels of commercial… more
- Siemens (Raleigh, NC)
- …how far your passion can take you. **About the Job** The Sales Development Representative is Brightly's "front line" in increasing demand for the sales team. You ... targeted call campaigns + Collect accurate and complete information in the Customer Relationship Management system (CRM) by maintaining and growing the database of… more
- Western Digital (Raleigh, NC)
- …timely to customer inquiries, requests for information and/or quotations, problem resolution , etc - even if after normal business hours. + Coordinate customer ... with the account - including contract manufacturers, distributors, and end customer + Drive customer revenue and shipments to the goals of the account and… more
- The Hertz Corporation (Raleigh, NC)
- … Representative is to maintain a high standard of one-on-one full resolution customer service. The specialist will be responsible for efficient, professional ... all inquiries + Follow up in timely manner to ensure resolution was met and customer has been notified + Maintain complete professionalism in all communication… more