- City of Danville (Durham, NC)
- …management including support and leadership to the 911 emergency communications center ; serving as deputy coordinator of emergency management; acting as liaison ... with other agencies, departments, and vendors; managing the Emergency Operations Center , mobile command post, and ancillary warning and reporting systems to ensure… more
- Zoom (Raleigh, NC)
- … and Workforce Engagement Management solutions. Responsibilities + Designing, configuring and deploying Zoom Contact Center , WFM, QM, and AI solutions in ... project engineering technical experience with Customer Experience solutions ( Contact Center , Workforce Engagement, Virtual Agents), with...and today help people communicate better with products like Zoom Contact Center , Zoom… more
- Zoom (Raleigh, NC)
- …will be responsible for the overall delivery of new features for Zoom Contact Center . Thisincludes project managing the release plans, diving into the ... and operations. Responsibilities + Managing complex project portfolios for Zoom Contact Center , Virtual Agent, WFM, QM, and Agent Assist implementations,… more
