- Synthesia (New York, NY)
- …Stripe, Datadog, Miro, Webflow, and Facebook. The role Reporting into the Head of Customer Success , the ideal candidate will be customer -centric and ... seamless onboarding, support, and resolution of customer issues About you Customer -facing experience in Customer Success Management / Client Service… more
- Braze (New York, NY)
- …like a place where you can thrive, we can't wait to meet you. As a Customer Success Manager in our Strategic team you will be part of a team managing ... their objectives with Braze Assist the wider Braze account team in highlighting the value delivered by Braze for...simply and seamlessly Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients… more
- Vanta (New York, NY)
- …and ultimately successful and happy. What you'll do as a Customer Success Manager, Mid-Market at Vanta: Lead all post-sales activities for Vanta's mid-market ... successful at Vanta without it. As Vanta's east region Customer Success Manager, Mid-Market, you will play...platform. Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead… more
- Tennr (New York, NY)
- …Capital, The New Normal Fund, and other top investors. About the Role As a Customer Success Manager at Tennr, your mission is simple: make our customers ... into roadmap-shaping insights. You'll run hands-on trainings, execute client success plans, and ensure that every customer ...renewal and expansion - ensuring timely implementation and long-term success . Lead onboarding and training with a… more
- Diligent Corporation (New York, NY)
- …more at diligent.com or follow us on LinkedIn and Facebook Position Overview: The Customer Success Manager II oversees a portfolio of accounts and ensures an ... account management activities as well as collaborate with other team members in coordinating successful customer onboarding,...of 5 years working experience with 2-4 years of customer success experience required. Fluency in additional… more
- Tabs (New York, NY)
- …Ventures and General Catalyst. About the Role We are looking to bring on an experienced Customer Success Manager to help lead our customer success ... build out of the function. What you'll do: Deploy customer success strategies to ensure an outstanding...are achieving their desired outcomes. Collaborate with the product team to relay customer feedback and help… more
- Extreme Reach (New York, NY)
- …XR is the place for you. Let's shape the future together! The Opportunity The Senior Customer Success Manager (SCSM), reports directly to the VP of Customer ... including C-level, executive personas, decision-makers, relationship owners, etc. Create customized Customer Success plans for enterprise clients that dictate… more
- maxRTE (New York, NY)
- …cycle management. We are growing fast, and are looking for a passionate and driven Customer Success Manager to lead and expand our relationships with our ... their teams, and the health insurance ecosystem. You're comfortable developing customer success strategies using data-driven insights. You're a natural… more
- Papaya Global (New York, NY)
- …hiring and onboarding to managing and paying employees in over 160 countries. As a Team Lead , you'll be a key leader in nurturing and expanding strategic-level ... or a related field. 4+ years' experience in a team lead or managerial role within account...experience in client-facing roles such as Account Management or Customer Success , preferably in B2B tech, HRIS,… more
- Snapchat (New York, NY)
- …clients on campaign strategy, using industry trends and developments to deliver customer success . Consult strategically through campaign design, execution and ... as an esteemed industry thought leader and expert practitioner to uplevel the team and enhance Snap's offering/go-to-market strategy. Lead feedback loops from… more
- GumGum (New York, NY)
- …visit www.gumgum.com/careers The Account Lead is a critical role within the Customer Success department that owns a named roster of key, preferred accounts ... deliver exceptional service that aligns with the company's long-term objectives. The Account Lead will serve as the primary point of contact for these clients,… more
- TechBiz Global GmbH (New York, NY)
- …market conditions. Team Leadership and Collaboration Lead and mentor a team of sales and customer success professionals within the territory. Foster ... built with a tech mindset. Role overview The Territory Customer Director is responsible for driving customer ...a good business sense The ability to motivate and lead a team Excellent communication (verbal/written) and… more
- ShopRite (Parlin, NJ)
- Job Description Title: Customer Service Manager Job Code: 2020 Job: Exempt Department: Store Operations Supervised by: Store Manager Job Summary: With the General ... and its Associates to achieve the Organization's goals (ie sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Service… more
- ResortPass (New York, NY)
- …level based on business impact A strong ability to research ideas, understand the customer and make informed decisions based on success metrics Skilled at ... to our vision, we'd love your help. Our growing team of innovative tech and hospitality experts has partnered...role ResortPass is seeking a seasoned Product Manager to lead our growth and optimization efforts. You will own… more
- ResortPass (New York, NY)
- …level based on business impact A strong ability to research ideas, understand the customer and make informed decisions based on success metrics Skilled at ... you're moved to contribute to our vision, we'd love your help. Our growing team of innovative tech and hospitality experts has partnered with over 1,800 leading… more
- Intuit (Jamaica, NY)
- …includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering ... technology; solid knowledge of computer operations and software. Strong customer service skills ability to interact with customers through...connection that meets Intuit Security criteria. How you will lead What You Will Do: In this role, you… more
- Ripple (New York, NY)
- …finance and settlement infrastructure. This is a horizontal, outcome-focused role. Your success will be measured by the clarity, completeness, and market-fit of the ... just what ships, but whether it works for the customer . WHAT YOU'LL DO: Own the development of institutional-grade...is a respected, valued, and empowered part of the team . In-office collaboration for moments that matter is important… more
- Amazon (New York, NY)
- …Sales Representative to lead and expand the business with our existing customer base. The Principal ISV Account Manager is responsible for creating and executing ... the account strategy and leading the extended team so the customer achieves its growth...their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Sprinklr (New York, NY)
- …training, etc. Work effectively with other teams, such as product, marketing, and customer success , to drive solution innovation and ensure successful client ... the highest levels within our client organizations. You will lead your team through structured monthly, quarterly,...enable a brand's digital transformation. Its platform provides every customer -facing team with the ability to reach,… more
- Tishman Speyer (New York, NY)
- …while ensuring operational readiness for all scheduled activities and events. Hospitality Team Leadership: Lead a guest-focused culture by managing and mentoring ... experiences to millions of visitors every year. The Destination and Experiences team is dedicated to curating those moments-activating the campus through seasonal… more
