- Michaels (West Springfield, MA)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - WEST SPRINGFIELD, MA Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Liberty Utilities (Windsor Locks, CT)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Public Storage (Windsor, CT)
- …at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies + ... and maintain exterior grounds/curb appeal clean and free of debris. **Qualifications** ** Experience ** : Successful candidates come from a variety of customer … more
- Walgreens (Simsbury, CT)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Walgreens (Springfield, MA)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to...timely manner and answers questions to ensure a positive customer experience . Models and shares customer… more
- Walgreens (Agawam, MA)
- …issues in a timely manner and answers questions to ensure a positive patient experience . + Models and shares customer service best practices with all team ... improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the… more
- The Cigna Group (Bloomfield, CT)
- …solutions enable scalable, secure, and customer -centric experiences. **Product Manager , Client Installation & Experience ** Join Evernorth Health Services ... as a Product Manager for Client Installation & Experience , where you'll shape the onboarding journey for new and renewing clients. Your work will directly impact… more
- The Cigna Group (Bloomfield, CT)
- …ability to translate business objectives into technology-driven solutions that enhance customer experience . + Strong understanding of compliance and security ... transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll...experience in product management, with a focus on customer engagement or voice technologies. + 3+ years working… more
- Taco Bell (North Hampton, MA)
- …leadership and coaching, developing Manager 's and Team Members Deliver a Consistent Customer Experience + Ensure complete and timely execution of corporate & ... role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Mas! culture that...local marketing programs + Ensure a safe working and customer experience environment by facilitating safe work… more
- Valvoline (Chicopee, MA)
- …Technicians * Providing service training to new Technicians * Helping the Service Center Manager to find solutions for customer service * Provide superior ... The **Assistant Service Manager In Training** at Valvoline Instant Oil Change...cash, facility and safety control policies and practices **Work Experience and/or Education:** * High school diploma or equivalent… more
- Valvoline (Westfield, MA)
- …Technicians - Providing service training to new Technicians - Helping the Service Center Manager to find solutions for customer service - Provide superior ... The **Assistant Service Manager In Training** at Valvoline Instant Oil Change...cash, facility and safety control policies and practices **Work Experience and/or Education:** - High school diploma or equivalent… more
- M&T Bank (Holyoke, MA)
- …for the overall success of the branch operating model, including customer and employee experience , digital engagement, transactions/operations, servicing, and ... develops branch staff. + Identifies Retail and Business Banking customer needs through the M&T sales processes, using the...years sales experience Minimum two years' managerial experience or proven leadership abilities. At Market Manager… more
- Cinemark (West Springfield, MA)
- …growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: Cinemark Assistant Managers assist in the ... to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager ...theatre and ensures that Team Members are providing superior Customer service + Learns and follows the policies and… more
- Compass Group, North America (Windsor, CT)
- …**QUALIFICATIONS:** + Bachelor's Degree required by May 2026 or earlier. + Experience in customer service or hospitality within restaurants, hotels, corporate ... Group + We are hiring immediately for a **Culinary Manager in Training** position. + **Location** : 99 Lamberton...Bonus Available_ + **Pay Range** : annually, based upon experience . Free meals, uniforms and laundering service available at… more
- Monro Muffler/Brake (West Springfield, MA)
- …required. Profile Summary: + Guest and team focused mindset with extensive experience in customer -facing, customer -centric environments + Excellent verbal ... -Your Career is Here! About the Role: The Store Manager position is a salaried role. The Store ...and technical teammates to produce a consistent 5-star Guest experience . + Ensure sales goals are achieved by assisting… more
- Pilot Company (Chicopee, MA)
- …plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail Assistant Manager will also be: + Ensuring ... + Managing team members + Tracking inventory + Providing customer service + Performing P&L analysis Pay Rates Starting...Manager include: + Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service… more
- Commonwealth Care Alliance (Springfield, MA)
- …Alli-Care Management **Position Summary:** Commonwealth Care Alliance's (CCA) Clinical Care Manager is a registered nurse or other independently licensed behavioral ... part of the care management dyad, the Clinical Care Manager works directly with assigned CCA members to help...No, this is not required for the job. **Required Experience (must have):** + Meaningful clinical and care management… more
- Liberty Utilities (Windsor Locks, CT)
- Manager , Data Analytics LU Service Corp. Joplin, MO, US, 64804Gloucester, VA, US, 23061Gold Canyon, AZ, US, 85118Marshall, MO, US, 65340St-Damase, Quebec, CA, G0J ... goal outcome and how we achieve it. **Purpose** The Manager of Data Analytics will manage a team of...support operational oversight and strategic initiatives related to Liberty's Customer Service and Strategy. This role will oversee all… more
- Comcast (Holyoke, MA)
- …and motivation to the retail sales team in order to deliver a superior customer experience and achieve desired sales results. Promote and maintain a ... on-track with their training curriculum and able to provide an exceptional customer experience . + Ensures store environment consistently follows published… more
- L3Harris (Northampton, MA)
- …+ Proficiency in MS Office programs. + Prior experience as a Program Manager to international customer and / or major prime contractor. + Undersea systems ... in the interest of national security. Job Title: Senior Manager , Program Manager Job Code: 31134 Job...and financial terms/conditions of contract. + Acts as primary customer contact for program activities, leading program review sessions… more