- SHI (Honolulu, HI)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Honolulu, HI)
- **_Job Title:_** Customer Success Manager , Public Sector **_Role Overview:_** Role Overview: The Customer Success Manager (CSM) is responsible ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Honolulu, HI)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Honolulu, HI)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- Iron Mountain (Honolulu, HI)
- …a culture that will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) role is a key member of the ... and impact on National/Vertical accounts. **Contract Renewals and Negotiations:** + The Customer Success Manager (CSM) partners with the BDE and the … more
- Trustmark (Honolulu, HI)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Honolulu, HI)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Honolulu, HI)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- PagerDuty (Honolulu, HI)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a ... executive to explore potential upsells that add further value to the customer journey. + Customer Success Measurement: You'll track key metrics like … more
- Lumen (Honolulu, HI)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Quadient (Honolulu, HI)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Honolulu, HI)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Ford Motor Company (Honolulu, HI)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Team Car Care/Jiffy Lube (Kaneohe, HI)
- …Wow! Guest experience. It is a great opportunity to be a key player in store success . Working closely with the General Manager , the Assistant Manager is ... and achieve operational success . Position Criteria * Working with the General Manager to ensure to increase revenue and guest counts by providing excellent … more
- UKG (Ultimate Kronos Group) (Honolulu, HI)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... infrastructure (project plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately forecasting each… more
- UKG (Ultimate Kronos Group) (Honolulu, HI)
- …ensure successful completion of project discovery sessions * Determine and document customer success criteria * Maintaining adherence to UKG implementation ... infrastructure (project plans, issues lists, communication plans, project schedule with the customer ) * Assisting Practice Manager by accurately forecasting each… more
- WillScot Mobile Mini Holdings Corp. (Kapolei, HI)
- …onsite supervision, and coordinating subcontractors and vendors. + Ensures the customer success specialist operates efficiently by actively managing the ... State Manager Date: Jun 5, 2024 Location: Kapolei, HI,...and regulations. Upholding exemplary service standards, rapid responsiveness to customer inquiries, and a relentless pursuit of elevated … more
- Ross Stores, Inc. (Honolulu, HI)
- …largest off\-price retailer with over 2,000 stores, and a strong track record of success and growth\. Our focus has always been bringing our customers a constant ... As part of our team, you will experience: + ** Success \.** Our winning team pursues excellence while learning and...and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates… more
- Wolters Kluwer (Honolulu, HI)
- …the Lead Product Manager will also be responsible for the commercial success of the new product solutions after launch. The role will work with Product ... The Lead Product Manager will be responsible for making recommendations for...launch those products. By analyzing global market trends and customer needs, and by identifying appropriate content from across… more
- Trellix (Honolulu, HI)
- …regional customer management. Embrace this opportunity to drive organizational success through strategic analysis and alignment with customer requirements. ... **_Job Title:_** Manager , Professional Services **_Role Overview:_** We're seeking a...customer management. Embrace this opportunity to drive organizational success through strategic analysis and alignment with customer… more