- General Dynamics Information Technology (Pearl Harbor, HI)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- NANA Regional Corporation (Honolulu, HI)
- …Outlook). + At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, software, and network ... ASE is looking for a Help Desk Technician to work in...as the initial point of contact at the customer service desk , handling all ADP hardware, software,… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support , playing a crucial role in maintaining ... technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals....Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job… more
- GovCIO (Honolulu, HI)
- **Overview** GovCIO is currently hiring for a Linux Administrator/ Support Desk Analyst (SDA) provides service desk and application and security ... $92,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5880/linux-administrator- support - desk -analyst ujms/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5880_… more
- TQI Solutions, Inc. (Pearl Harbor, HI)
- Customer Service & Tech Support Representative TQI...Certification (Required) + Recent experience working in an IT Help Desk or similar support ... operations and training. TQI Solutions is seeking a Customer Service & Tech Support Representative to ...by assisting users with IT issues, logging and resolving help desk requests, escalating complex problems, and… more
- General Dynamics Information Technology (Camp Smith, HI)
- …customers worldwide with an ESOC consisting of Self- Help Knowledge Portals, remote Service Desk resolution support , and in-field customer engagement ... a liaison with government/client officials * Provides polite and customer friendly service support to client and team * Possesses current working knowledge of AV… more
- Interactive Government Holdings, Inc. (Honolulu, HI)
- …Contact clients via email/telephone within 24 hours of accepting case (Non- LOI or help desk cases) when additional information is required for TA request. After ... the Federal Government. Our mission is to serve uniformed service members globally and their support systems...Army Regulation (AR) 625-1. Initiate review, resolve or forward Help Desk cases to appropriate case manager… more
- Fujifilm (Honolulu, HI)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist in ... driving all aspects of customer support related issues, and problems, requiring escalation or high...but is not limited to: + Attending Sales and Service meetings when requested. + Works intimately with the… more
- Pearson (Honolulu, HI)
- …in a calm, courteous and efficient manner + Prior technical contact center / Help Desk experience required + Strong working knowledge of the Application ... utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact center primarily… more
- Pearson (Honolulu, HI)
- …key application functions as it relates to customer needs + Provide mentoring to Service Desk teams supporting our customers + Primary escalation point of ... for our customers nationwide. Candidates should have practical experience in the support and administration of various IT services. We are looking for someone… more
- COMSO, Inc (Mililani, HI)
- …all of the client/server/storage/network devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, ... solutions for workforce development, and exceptional operations and production support . We were founded in 1988, and remain a...and operation of IT systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution… more
- SOS International LLC (Pearl Harbor, HI)
- …alongside the Systems Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. Design, develop, and implement approved ... best practices (eg, Change Management, Configuration Management, Capacity Planning) Prior Help Desk /software experience (eg, Jira, Remedy, ServiceNow). Work… more
- SOS International LLC (Pearl Harbor, HI)
- …alongside the Systems Engineering, Systems Operations, Network Operations, and the Enterprise Service Desk (ESD) teams. Design, develop, and implement approved ... practices (eg, Change Management, Configuration Management, Capacity Planning) Experience using Help Desk software (eg, Jira, Remedy, ServiceNow). Work… more
- Carrington (Honolulu, HI)
- …remoter from home!** The Treasury Manager will be responsible for managing the wire desk of the Treasury department with its ongoing daily operational needs such as ... signatories, unclaimed property reporting and compliance activities. Provide ongoing support of Treasury-related processes. Ensure payments are accurate, avoid… more
- TekSynap (Honolulu, HI)
- …III AND** **Computing Environiment Certification** **Clearance:** TOP SECRET Cyber Security Auditor Help Desk Support Specialist Network Engineer Network ... Engineer Associate Network Engineer Intermediate Network Engineer Service Desk System Engineer Associate System Engineer Intermediate System Engineer Senior Many… more
- SHI (Honolulu, HI)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of...take ownership and accountability. + Ability to deliver exceptional service and world class support to our… more
- CenterWell (Honolulu, HI)
- …high sense of urgency to solve patient requests. + Knowledge of basic help desk software, computer software and Microsoft Office applications including Microsoft ... **Become a part of our caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone,… more
- Datavant (Honolulu, HI)
- …according to policies, procedures and laws/regulations. + Troubleshoot equipment issues enlisting Help Desk to resolve all escalated matters. + Adheres to ... and the competence of staff is assessed annually + Support a service operations environment that focuses...to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment… more
- Stantec (Honolulu, HI)
- …and enhance our relationship with clients and industry professionals by providing exceptional service . Help grow key accounts with a focus on water business ... rigor, an innovative spirit, and a vision for growth. Every day, we help communities improve, reuse, and protect this precious resource for future generations. Grow… more
- SOS International LLC (Pearl Harbor, HI)
- …of Forcepoint, Juniper, and other network technologies Proficient in Help Desk and software applications (Jira, Service Now, Remedy) Awareness of Command ... the Cybersecurity Operations Center (CSOC) team to provide essential support within the USINDOPACOM Area-of-Responsibility (AOR). Your role includes monitoring,… more