- Cayuse Holdings (Honolulu, HI)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... and accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company… more
- Humana (Honolulu, HI)
- …South Dakota. Connectivity requirements are detailed below. **Preferred Qualifications** + Prior call center experience + Prior Medicare Product Sales experience ... + Prior Sales (any industry) experience + In addition to English, proficiency in additional languages; ability to read, write, and speak without limitations or assistance. **Additional Information** + Any Humana associate who speaks with a member in a language… more
- Navient (Honolulu, HI)
- …smooth transitions to newer platforms. **About You:** + 6+ years experience managing contact center software in a call center environment. + Proven ... + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable customers to… more
- Marriott (Honolulu, HI)
- … Call Management Systems, Session Manager, Communications Manager, Interaction Center , Workforce Optimization, One-X Agent and Central Management, System ... consumers. This includes but is not limited to the Avaya Call Center Technologies platform, Nice/Incontact CCaaS Platform, Voice Mail, Oracle SBC's (formally… more
- Extra Space Storage (Honolulu, HI)
- …to our success from our executive management team, corporate employees, on-site managers and call center team. **Offering a Career Path Paved with Innovation and ... Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent , Leasing Agent , Rental Agent (ie car rental, RV rental, storage… more
- CGI Technologies and Solutions, Inc. (Honolulu, HI)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- JPMorgan Chase (Haleiwa, HI)
- …**Preferred qualifications, capabilities, and skills:** + 3 or more years of inbound call center experience **Shift / Schedule Information:** Wed-Sat - 9am - ... and deliver timely resolutions holding a high regard for call quality and accuracy + Supporting on-line booking tools...exceptions, waiving of fees, etc. + Monitoring and manage agent advisor errors, escalations and customer exceptions and update… more
- Ford Motor Company (Honolulu, HI)
- …and develop contact center voice channel applications that are hosted on agent desktops and the Google Cloud Portal. + Understand the depth of user stories ... position ** As a member of Ford's Global Contact Center Voice Channel department, the ideal candidate will enjoy...reasonable accommodation for the online application process due to a disability, please call ###. \#LI-Remote **Requisition ID** :… more
- Vista Outdoor (Honolulu, HI)
- …medium sized infrastructure project. **You might also have:** + Experience with: call center technologies, Microsoft Teams, Server Administration + Cisco ... able to collaborate with varying levels of technical understanding. You must be a change agent who is able to adapt in a very fast paced ever changing environment.… more