- Red River (Concord, NH)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...and loss of the practice as its own cost center . + Manage field operatives working at a full… more
- Avnet (Concord, NH)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Identifies opportunities for… more
- Kyndryl (Concord, NH)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Eversource Energy (Manchester, NH)
- …or equivalent _Experience_ : + One \(1\) year of related Contact Center of Customer Service experience \(many include hospitality, retail, etc\.\) ... Scope of Position: An entry level position within the Contact Center \. Duties include work associated with...e\-mail\. + Ensures a first contact resolution experience for every customer contact \.… more
- Humana (Concord, NH)
- …+ ** Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- ASM Research, An Accenture Federal Services Company (Concord, NH)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 -- 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- Lumen (Concord, NH)
- …be responsible for driving sales and business development efforts for our data center operator customer base. This role involves identifying and qualifying new ... data center market landscape, including trends, competitive dynamics, and customer needs. + **Solution Development:** Work with engineering and product teams to… more
- Aspen Dental (Concord, NH)
- …in both English and** **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability to answer ... with patients to schedule appointments,as the first point of contact for new patients calling to book an appointment...service techniques to set appointments.Focus on appointment acceptance and customer care to reach individual and call center… more
- Signet Jewelers (Concord, NH)
- …Design & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry ... Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers'...while we appreciate every applicant's interest, we can only contact those selected for further consideration. Don't forget, we… more
- Signet Jewelers (Concord, NH)
- …Design & Service Center Team Members are dedicated to delivering a Customer -First experience that exceeds our customers' expectations for custom jewelry ... careers page! J oin our Field Design & Service Center Team! Whether you are just starting your career...ground up, this will entail full administrative responsibilities, including customer service, interacting with both our stores and customers,… more
- Signet Jewelers (Concord, NH)
- …of life-time relationships with customers and the delivery of a best-in-class customer experience . Vision and Purpose: Communicates performance expectations and ... for ensuring team members, and self, deliver an exceptional customer experience every time through training, ...while we appreciate every applicant's interest, we can only contact those selected for further consideration. Signet maintains an… more
- Guardian Life (Concord, NH)
- The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing ... positively influence + Adapt to change + Collaborate Well with Others + Customer Focus + Demonstrate Initiative and Proactivity + Accountable for Results +… more
- Nordstrom (Nashua, NH)
- …team member enjoys working in a fast-paced, high-energy environment. You'll make the customer experience quick, easy and fun while helping customers uncover the ... Sales and Cashier: + Create a smooth fitting room experience by greeting customers and taking them to their...all technologies used in the store environment + Defuse customer situations and provide resolutions in a timely and… more
- Signet Jewelers (Concord, NH)
- …holidays + A positive, customer -focused approach in delivering an exceptional customer experience + Strong communication and relational skills We put our ... celebrate the special moments in their lives + Strong customer service, sales, retail and/or jewelry experience ...applicant's interest in joining our team, we can only contact those selected for further consideration. Don't forget, we… more
- Coinbase (Concord, NH)
- …and automation. * Background in global-scale customer support or contact center technology. *Nice to haves:* * Experience in fintech, payments, or crypto ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Fresenius Medical Center (Concord, NH)
- …procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement ... meet the practice requirements in the state in which he or she is employed. ** EXPERIENCE AND REQUIRED SKILLS** **:** + 0 - 1 year's related experience .… more
- SolomonEdwards (Concord, NH)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate....and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual… more
- UNUM (Concord, NH)
- …etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center . **Principal Duties and Responsibilities** + Be the ... 8:00 pm Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete all required training… more
- ASM Research, An Accenture Federal Services Company (Concord, NH)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience ** + Oral and written communication ... to deliver exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical… more
- Cardinal Health (Concord, NH)
- … service, and other patient services. + Oversee daily operations for patient access support contact center team of up to 20 team members and provides daily ... therapies to patients who need them-faster.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer… more
