- Point32Health (Canton, MA)
- …**Job Summary** Under direction of the Director, Customer Experience , the Customer Experience Program Manager is responsible for helping all ... understand, and meaningfully improve, the experiences our customers have with us. The Customer Experience Program Manager is a high-impact role which… more
- Point32Health (Canton, MA)
- …for leading two heavily regulated annual survey programs and strategic improvement initiatives. The Customer Experience Program Manager is key role on ... Summary** Under direction of the Director, Customer Experience (CX), the CX Measurement & Improvement Program...in customer -centricity, the CX Measurement & Improvement Program Manager will work collaboratively with cross… more
- Lumen (Providence, RI)
- …the future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager to support Lumen's company-wide Executive Engagement Program . ... Programs + Creative thinking and a passion for innovation in Marketing, Customer Experience and Program strategies to drive revenue and improved CX… more
- Cella Inc (Woonsocket, RI)
- …risks. Drive creative brief development and ensure initiatives optimize the customer experience . Cross-Functional Collaboration: Establish and maintain strong ... relationships with diverse internal stakeholders, including Customer Experience , Healthcare Delivery, Health Services Marketing, Creative, Experience Design,… more
- CVS Health (Woonsocket, RI)
- …shopping experience . We currently have an important opportunity for a **Sr Manager ,** ** Customer Growth Strategy,** to leverage our world class loyalty ... program and rich customer data to deliver...post-MBA capacity in management consulting or Marketing role in loyalty/retail/ customer goods industry. + Experience working in… more
- CVS Health (Woonsocket, RI)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer ... and data sources (new custom research, ongoing brand tracking research, customer experience tracking and measurement channels, syndicated research, etc.),… more
- Confluent (Providence, RI)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only....financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer… more
- General Motors (Providence, RI)
- … data and trends to identify risks, opportunities, and areas for improvement in the customer experience . + Advocate for customer needs and insights across ... We are seeking a highly strategic and results-oriented **Sr. Manager , Head of Customer Success** GM Energy...Quality to ensure efficient issue resolution and a consistent customer experience . **Additional Job Description** **Your Skills… more
- Haleon (Providence, RI)
- …these required skills to achieve our goals: + Bachelor's degree + 5+ years of Customer Supply Chain or Logistics leadership experience + Experience with ... that include order management, outbound warehouse activities, freight movement and customer receiving practices. + Experience in replenishment, forecasting and… more
- GovCIO (Providence, RI)
- **Overview** GovCIO is currently hiring for a Lead Program Manager . This position is located at Hill AFB, UT and will be a remote position. **Responsibilities** ... budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading ...from technical, manufacturing and administrative areas. + The Lead Program Manager (LPM) serves as the overall… more
- Neotech (Westborough, MA)
- Summary: The Program Manager is the "voice of the customer " and leader of the Customer Focus Team (CFT). The Program Manager is accountable for ... customer communication. + Key interface between the customer and the CFT responsibilities. + Program ..., CEPM certification desired. + 3 + years of program management experience in contract electronics manufacturing… more
- Olympus Corporation of the Americas (Westborough, MA)
- …about Life at Olympus (https://www.olympusamerica.com/careers) . **Job Description** The Program Manager will be responsible for managing mid-to-large-scale, ... schedule, resource requirements, risk assessment and project investment analysis/budget. The Program Manager is responsible for both directly and indirectly… more
- PSI Services (Providence, RI)
- **Description** **Title:** Technical Program Manager **Location:** Remote-US **Salary:** $130K annually **About PSI** We are PSI Services. We power world leading ... more about what we do at: https://www.psiexams.com/ **About the Role** The Technical Program Manager **(ETS Integration)** in PSI's Project Management Office is… more
- Amazon (Westborough, MA)
- …related field and three years of experience in the job offered or as a Program /Project Manager , or a related occupation. Must have one year of experience ... existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions. Drive...experience in the job offered or as a Program /Project Manager , or a related occupation. Must… more
- Amazon (Westborough, MA)
- …thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years of customer -facing ... teams Preferred Qualifications - PMP certification, or SCRUM/Agile, SAFe certification - Experience in customer -facing work, engaging with customer … more
- Amazon (Westborough, MA)
- …diversity, inclusion, and engagement the foundation of our organization's culture and employee experience . Basic Qualifications - 5+ years of program or project ... ambiguity by gathering and actioning on Voice of the Customer (VOC) feedback from world-wide employees and subject matter...data and metrics to determine and drive improvements - Experience owning program strategy, end to end… more
- Amazon (Westborough, MA)
- Description Amazon Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of a cross-functional Engineering team focused ... Systems Engineering, Deployment Engineering, Solutions, Manufacturing & Supply Chain, Customer Support, and the Program Office. If...Program Office. If you are a Technical Project Manager , Technical Program Manager , or… more
- BioLife Plasma Services (Attleboro, MA)
- …application is true to the best of my knowledge. **Job Description** ** Manager Trainee- Operations (Travel Program - Relocation Required)** Position is based ... a fast-paced career are within your reach. As a ** Manager Trainee** , you will participate in a training...members at all levels of the organization. + **Exceptional Customer Service:** Create a positive donor experience … more
- BioLife Plasma Services (Providence, RI)
- …supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll ... Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers… more
- Amazon (Westborough, MA)
- …& Supply Chain, Product, & Customer Support. If you are a Technical Project Manager , Technical Program Manager , or Engineer looking to grow your skills ... Amazon Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part...Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of… more