- Deloitte (Boston, MA)
- … technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have ... practices. + Work closely with cross-functional teams, including IT, operations, and customer service, to ensure integration and alignment of systems and processes.… more
- Commonwealth Care Alliance (Boston, MA)
- …on clinical systems functionality and workflows, ensuring optimal use of clinical technology to achieve system-wide strategic priorities. The Sr . Advisor, ... by CCA's mission-driven principles. + Self-directed collaborative team player + Excellent customer service communications skills. + Ability to work calmly and… more
- Bank of America (Boston, MA)
- …executives and cross-functional teams to drive to decisions and resolutions with senior stakeholders and launch complex customer -facing digital products and ... Sr . Lead Experience Designer - Bank of America...program management, production design, content strategy, copywriting, and design technology . The team is constantly defining, iterating, solving problems,… more
- Danaher Corporation (Boston, MA)
- …and high-priority accounts. Ensure alignment across functions and manage sensitive customer communications effectively. + Ensure compliance and quality by ... fostering a high-performance culture rooted in accountability, continuous improvement, and customer -centricity. The Sr . Manager, IT Software Implementation is… more
- Amazon (Westborough, MA)
- …global, highly visible role, and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX) organization. As a Sr . TIPM, you will be ... Operations, Goal Management), technical programs (ability to understand complex technology -driven initiatives and programs), assist with communications programs… more
- Verint Systems, Inc. (Boston, MA)
- …Minimum of 8 years of experience working in PR, media relations, corporate communications , and/or related positions in the technology or enterprise software ... At Verint, we believe customer engagement is the core of every global...**Overview of Job Function:** We are looking for an Sr . Manager Public Relations to help expand and execute… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase ... Learn more at www.verint.com . **Overview of Job Function:** As the GTM Strategy Sr . Director, you will be responsible for our Agent Copilot Strategy and offers to… more
- Canon USA & Affiliates (Boston, MA)
- …marketing materials that demonstrate the clinical, operational and financial value of our technology . + Coordinate Sales and Customer Primary interface. + Work ... **Mgr Solutions Marketing Sr - req1394** **OVERVIEW** Develop and implement tactical...controls solutions marketing development, as well as all Digital Communications . Continually evaluate the effectiveness of marketing promotions and… more
- Fujifilm (Boston, MA)
- …and optimal product operation, utilizing validated applications, protocols, and processes. Escalates customer satisfaction concerns to Senior II, Lead SSAT or ... **Position Overview** The Senior Synapse System Administrator I (SSAT) is primarily...A sessions, hosted and on-site courses. Interaction with Sales, Customer Support, Clinical Applications, Field Service, the end-user, and… more
- Lumen (Boston, MA)
- …Lumen's Private Connectivity Fabric. The ideal candidate will have a passion for technology can easily take a customer -focused lens on how Lumen's network ... channel experience to create and package marketing messages targeting a variety of customer and prospect personas. The Senior Lead Portfolio Marketing Manager… more
- Wayfair (Boston, MA)
- …analysts and collaborate cross-functionally with our Account Based Marketing, Sales, Customer Communications , Creative, Internal Prospecting and Brand teams. ... Senior Manager, Digital Marketing - Wayfair Professional *At...segmentation and ABM goals + Collaborate with the Creative, Customer Communications , and Brand teams to deliver… more
- Lumen (Boston, MA)
- …and leading how we deliver services to our customers. Focused on the customer experience with an ability to understand and translate market opportunities and ... customer needs into product requirements and product value messaging....a broad understanding of the technologies associated with information technology and network infrastructure including optical, switching, routing, peering,… more
- Amazon (Westborough, MA)
- …will possess a blend of strong safety knowledge, trouble-shooting capabilities and customer -facing skills, along with a passion for technology . Location may ... teams to troubleshoot operational challenges. - Provide prompt, efficient, detailed, customer -oriented service to our internal Amazon Customer . - Create… more
- Danaher Corporation (Boston, MA)
- …including regularly analyzing and communicating and managing response to customer feedback, market trends, competitor performance, sales channels, and regulatory ... Partner with Quality Assurance and Operations on supply issues and own communications for commercial teams and customers when necessary The essential requirements of… more
- CVS Health (Boston, MA)
- …& Operations. In this role, you will support multiple programs to support effective communications of our technology & customer experience narrative, foster ... schedules are met and resources are allocated to ensure successful project execution. ** Communications ** + Partner with the Experience and Technology Internal … more
- Windstream Communications (Boston, MA)
- Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise ... Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.… more
- Takeda Pharmaceuticals (Lexington, MA)
- …application is true to the best of my knowledge. **Job Description** The ** Senior Manager Omnichannel Launch Excellence, Medical Digital Engagement & Insights ( Sr ... experience and impactful scientific exchange for US HCPs. The Sr . Mgr., MDE&I will report into the Head of...including Digital Capability Leads (DCLs), and Data, Digital & Technology (DD&T) platform owners; and US Medical functions to… more
- Bright Horizons (Watertown, MA)
- The Senior Marketing Technology Manager will oversee B2E eligible employee facing email and SMS programs while working closely with various stakeholders to drive ... campaign performance through innovative marketing strategy. The Senior Marketing Technology Manager will power user of the marketing technology stack… more
- Wayfair (Boston, MA)
- …Marketing Strategy & Operations team. This role will work closely with our senior marketing leadership to facilitate key global processes and keep our 400+ person ... experiment with new ways to reduce overhead and accelerate customer outcomes for a team of 400+ operating across...taken to keep us moving forward Executive and Team Communications + Act as the point person for key… more
- Deloitte (Boston, MA)
- …improvement to address the growing challenges of cyber threats and other information technology risks. + Develop and deliver tailored Customer Identity & Access ... Cyber Digital Identity and Access Management CIAM Sr . Consultant Our Deloitte Cyber team understands the...Consultant, you will + Identify and evaluate business and technology risks, internal controls which mitigate risks, and related… more