- CVS Health (Wellesley, MA)
- …a high-performance team culture rooted in experimentation, velocity, and continuous improvement . + Champion measurement as a revenue driver-translating insights ... IL Blue Bell, PA **Required** **Qualifications** + 8+ years of product management experience in ad tech, measurement , data platforms, or analytics SaaS. +… more
- GAF (Worcester, MA)
- …supplier audit program, quality control processes (eg, standardized test methods, measurement capability, and process capability or CpK), and provide technical ... defect rate, corrective & preventive actions, etc), and drive continuous improvement initiatives to ensure GAF specification compliance. **Essential Duties** +… more
- Logitech (Boston, MA)
- …ensuring every touchpoint aligns with broader goals for loyalty and retention. Performance Measurement & Continuous Improvement : + Focus on KPIs tied to ... of customer data flows, governance, and activation for personalized customer engagement campaigns. + AI Knowledge: Experience integrating AI-driven tools… more
- Lumen (Boston, MA)
- …effective success measures via operational performance, desired outcomes, and the customer experience . * Establishes goals, baselines, and reports performance ... stream level. Responsible for the development, implementation, administration, and measurement of unified process improvement initiatives. Collaborate across… more
- Sunrise Senior Living (Norwood, MA)
- … engagement. + Lead the development and regular review of the engagement improvement plan. + Resolve customer concerns effectively through consistent use of ... Set high goals for personal and group accomplishment, use measurement methods to monitor progress toward goals, and work...and leading a team through change + Previous sales experience preferred, including building customer relationships, and… more
- Highmark Health (Boston, MA)
- …HHO clinical departments in the areas of compliance and process improvement . Serves as a corporate resource regarding accreditation standards, clinical performance ... and continuous improvement principles. Manages the oversight and development of clinical...alignment and consistency in the organization's contractual clinical performance measurement across Care Management. + Manage and coordinate department… more
- Dodge Construction Network (Boston, MA)
- …, experienced in aligning Product, Sales, and Engineering on messaging, digital experience , and lead flow + ** Customer - and outcome-focused** , with ... marketing strategies that reflect increasing end-market adoption of AI in the customer journey and purchase funnel. This hands-on role will alsoleadthe optimization… more
- Mill Creek Residential (Newton, MA)
- …duties as assigned ** Customer Service** + Understand and support the customer experience vision for Mill Creek Residential + Communicate service guarantees ... point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing… more
- Boston Public Schools (Boston, MA)
- …Educational Measurement , Social Work, or a related field. + Experience working with diverse populations, including students with disabilities and Multilingual ... assessment administration and results, as well as providing excellent customer service during assessment administration windows. The Assessment Manager will… more
- Verint Systems, Inc. (Boston, MA)
- …structure. * Strong understanding of baseline, benchmarking, performance management and measurement strategies. \#LI-BS1 At Verint, we believe customer ... At Verint, we believe customer engagement is the core of every global...coupled with knowledge of how Verint's solutions can drive improvement to secure new business and differentiate us from… more
- Saint-Gobain (Norwood, MA)
- …Flow functions such that the Plants' Objectives for Shipping/Inventory Accuracy and Customer Fulfillment Rates are being achieved using the SAP Platform. Perform a ... customers + Collaborates with others in Logistics Department to continually improve Customer Service key measurements - On Time and In-Full (OTIF) Measurement… more
- Middlesex Savings (Westborough, MA)
- …process improvement ideas with the management team. + Protects customer information by following department security guidelines and procedures. + Complies with ... call center related statistics, including but not limited to measurement of calls handled, not ready time and wrap-up...**Requirements** Education + High School Diploma is required Work Experience + 6-12 months customer service preferably… more
- Ralliant (Boxborough, MA)
- …we strive for excellence. We achieve this though our commitment to continuous improvement which drives growth and breakthrough innovation across every aspect of our ... in our product's evolution. You will participate in the company-wide continuous improvement process, which will have an impact on safety, quality, delivery, and… more
- Teleflex (Mansfield, MA)
- …manufacturers. We set ourselves apart with deep expertise, decades of experience , a dedication to design for manufacturability, and extensive, in-house capabilities, ... documentation * Daily production support * Participate in continuous improvement projects Specific responsibilities include: * Incoming, in-process, and final… more
- Wayfair (Boston, MA)
- …thriving community of Wayfair Rewards members. The ideal candidate will have experience in data-driven marketing strategies and customer relationship management. ... player who wants to see themselves and others thrive + Preferred experience in Marketing Engagement ( customer communications, promotions, loyalty, or rewards… more
- RTX Corporation (Marlborough, MA)
- …fixed price and cost re-determinable development programs. + Develop program Performance Measurement Baseline (PMB) for earned value / project management purposes + ... Leadership Team (PLT) or corrective action implementation. + Interaction with external customer , including the preparation, submission, and review of customer … more
- Datavant (Boston, MA)
- …analytics features. + Stay informed on industry benchmarks, regulatory needs, and customer pain points to drive a differentiated analytics roadmap. **Execution & ... Work closely with internal stakeholders (eg, Operations, Clinical, Engineering, and Customer Success) to ensure that analytics deliver real-time visibility and… more
- Amazon (Westborough, MA)
- …Experience with human performance measurement or Human-System Engineering - Experience planning and executing effective customer research, solo, or in ... rewarding, fulfilling, and fun. The Amazon Robotics UX team drives the user experience for our portfolio of robotics platforms and operations management tools as we… more
- BJs Wholesale Club (Marlborough, MA)
- …technologies associated with the product to identify and act on continuous improvement opportunities Requirements: + Proven product management experience in ... and set measures of success + Conduct market and/or customer research to understanding leading practices, what good looks...fields + Strong data analysis and decision-making skills + Experience taking products from concept to launch + … more
- Commonwealth Care Alliance (Boston, MA)
- …internal stakeholders related to the identification and implementation of quality- improvement and cost-savings initiatives * Collaborates with and builds strong ... * None/stationary Required Education (must have): * Bachelor's Degree or Equivalent experience Desired Education (nice to have): * Masters Degree Required … more