- BioAgilytix (Boston, MA)
- …procedures. Maintaining paper and electronic records of test results.Complying with quality assurance procedures, participating in proficiency testing and ... CLIA while ensuring specimen integrity through strict adherence to quality and safety procedures. This is a great opportunity...or as directed by Laboratory Management. Including proactively informing Customer Service of any issues which may… more
- Kailera Therapeutics, Inc. (Waltham, MA)
- …You'll Do: Playing a critical hands-on role within Kailera, the Associate Director, Clinical Quality Assurance will be relied upon as Subject Matter Expert in ... and areas of improvement. Ensure the timely completion of quality assurance activities, including audits, investigations, and...Docs, Veeva Training, and Veeva QMS required. A strong customer focus and ability to prioritize and adapt to… more
- Vertex Pharmaceuticals (Boston, MA)
- Job Description The Associate Director, Facilities & Engineering Operations Quality Assurance is responsible for providing quality support and oversight for ... spaces, provide technical support and strategy for return to service cleaning, testing, and GMP release of the facility...in the change control review meeting and collaborate with customer groups to ensure quality systems are… more
- CVS Health (Acton, MA)
- …but is not limited to: Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Customer Service Inventory Management ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- ThinkTank LLC (Worcester, MA)
- …Uphold strict adherence to FCC and USAC regulations, maintaining operational integrity. Quality Assurance : Implement quality control measures to guarantee ... secure optimal Partner locations within Massachusetts - Worcester to maximize service outreach and customer accessibility. Inventory Management: Ensure efficient… more
- Mass General Brigham (Boston, MA)
- …services, prepares slides, triages samples for testing, and provides rapid adequacy evaluations. Quality Assurance : Participates in quality assurance ... Problem-Solving: Addresses issues related to diagnosis, administration, IT, and customer service . Effectively communicates with healthcare providers. Compliance:… more
- Dana-Farber Cancer Institute (Chestnut Hill, MA)
- Overview The Specimen Processing Technician I processes, distributes, and provides quality assurance for all patient specimens. Supplies accurate information to ... all specimen types. Good communication and interpersonal skills, including phone etiquette; customer service skills. Basic proficiency in computer skills - able… more
- Tatte (Boston, MA)
- …VP of Culinary to ensure all kitchen standards, procedures are met and constant quality assurance and coaching is ongoing. Leads Menu change rollout meetings ... experience, the guest experience, and operating performance. Employs total quality management / continuous improvement practices to deliver the aforementioned.… more
- Merry Maids (Foxboro, MA)
- …team - a team that works together to provide the best cleaning solutions and customer service to our clients. We offer paid training, excellent work/life balance ... NO CLEANING EXPERIENCE REQUIRED Tired of working retail, food service , hotel housekeeping, health care or for other cleaning...and goals - including becoming a team captain, trainer, quality assurance supervisor or manager. We take… more
- HEI Hotels and Resorts (Boston, MA)
- …in key performance metrics recognized by Hyatt, including Cleanliness, Working Order, and Customer Service . We pride ourselves in creating an inclusive and ... labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.… more
- ControlPoint Technologies (Mansfield, MA)
- …Provide guidance and mentorship within engineering and design team Perform quality assurance reviews Project Planning, Organization, Estimating, Scheduling, ... Coordinating and Monitoring of work activities Strong client focus and customer service Proposal development Excellent communication skills Protection and… more
- CVS Health (Jamaica Plain, MA)
- …you will deepen your understanding of patient safety and error prevention, quality assurance drug utilization review (DUR), pharmacy professional standards such ... needs Ability to confirm prescription information and label accuracy, ensuring patient safety Customer Service and Team Orientation: Actively look for ways to… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Humana (Boston, MA)
- …willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Prime Therapeutics (Boston, MA)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- National Safety Council (Worcester, MA)
- …Instructor Service Specialist is assigned classes state-wide to conduct quality assurance monitoring. Observe and document instructor activities covertly ... Impairment We are currently looking for a Program Delivery Quality Assurance Monitor to join us in...and Powerpoint + At least 2 years of relevant customer service or call center experience preferred… more
- Amazon (Westborough, MA)
- …not allowing failures into the field. Basic Qualifications - 4+ years of quality assurance engineering experience - Experience in automation testing - Experience ... entire product lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise… more
- Cardinal Health (Boston, MA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Intermountain Health (Boston, MA)
- …and email required. + Experience in a call center environment. + Experience in a Customer Service role with Intermountain. + Customer service experience, ... **Job Description:** The function involves performing quality reviews for caregivers in English and Spanish,...Two (2) years of experience in an Intermountain RCO customer service role. + Experience in healthcare.… more
- Point32Health (Canton, MA)
- …not-for-profit health and well-being organization dedicated to delivering high- quality , affordable healthcare. Serving nearly 2 million members, Point32Health ... all of our colleagues, which helps us to provide service with empathy and better understand and meet the...with business organizations and other IT groups to ensure quality solutions are delivered within project timelines. + Engage… more
