- Robert Half Technology (Needham, MA)
- …We are seeking a highly motivated and skilled IT professional with Level 2/3 support experience to join our Systems Support team. The ideal candidate will manage ... escalated technical issues, provide white-glove support to executives, and ensure smooth IT operations across the organization. This role entails a mix of technical expertise, customer service, and team collaboration. Key Responsibilities: + Escalation… more
- Lincoln Financial (Boston, MA)
- …work activity in the organizations problem tracking system. This includes Tier II incident and problem management executing within our ServiceNow incident, problem ... and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm and assess data… more