- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Asset Manager ** to support our DFC CFESS technical support program. ... **Responsibilities** **Job Specific Details and Tasks:** + Manage and Coordinate Asset Management activities and client interactions for DFC IT infrastructure +… more
- General Dynamics Information Technology (Rosslyn, VA)
- …world. + Leads the RPC Help Desk team, enforcing adherence to service level agreements, effective asset management, and maintenance of standard operating ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk ...+ Experience using an out of the box help desk / service desk ticketing required, with… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service ...regular tracking and summary inputs to the Serivce Area Manager as needed. + Work extensively directly with DFC… more
- General Dynamics Information Technology (Washington, DC)
- …of all existing IT equipment. + Maintain a strong relationship with the SEC IT Service Desk . + Provides timely responses to client and management requests. + ... Must Be Able to Obtain:** None **Job Family:** Help Desk **Skills:** Help Desk Operations,Information Technology (IT)...to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking… more
- ABBTECH Professional Resources, Inc. (Wheaton, MD)
- …and troubleshooting, and Microsoft application support. **Essential Functions** + In Help Desk support, the IT Support Specialist acknowledges assigned Help Desk ... resolves tickets and documents the solution in the Help Desk database using the Help Desk software.... tickets, document all work done, and provide thorough service to customers. Additionally, you will troubleshoot hardware and… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …is to direct and coordinate activities of the SHA multi-tiered service desk . The End User Support and Asset Management Team provides technical support ... 3,400 SHA employees. The team is comprised of the service desk analyst, end user support technicians,...support technicians, end user support supervisors, wireless administrator, and asset manager . The End User Support Section… more
- Leidos (Odenton, MD)
- …and multidisciplinary team consisting of operations and sustainment, cybersecurity, and asset management and logistics across a large enterprise network and ... service offering. The Portfolio Director is responsible for all...diverse portfolio consisting of operations and sustainment, cybersecurity, and asset management and logistics with increasing responsibility as organizations… more
- Leidos (Annapolis Junction, MD)
- …getting under desks to resolve cabling issues. + Must have the ability to work service desk tickets from a queue. BASIC QUALIFICATIONS: + Bachelors Degree in ... Center IT support Team. The successful candidate will work under our IT manager maintaining the health of thin clients, servers and network architecture, including… more
- Cognosante (Mclean, VA)
- …Developer + Experience in other ITSM systems, such as BMC Remedy, CA Service Desk , or HP Service Manager (Peregrine) + Experience in Agile methodology ... including Incident Management, Problem Management, Change Management, Release Management, and/or Service Desk . + Experience dealing with technical end-users in… more
- Export-Import Bank of the United States (Washington, DC)
- …Incumbent serves as IT Specialist INFOSEC (Functional Title: IT Operations Manager ) and is responsible for analyzing customer requirements, managing day-to-day ... auditing, configuration management, backup and disaster recovery procedures, and asset management. Responsible for recommending, scheduling, testing, and validating… more
- T. Rowe Price (Owings Mills, MD)
- …to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement ... databases, desktops, peripherals, and other related infrastructure. Responsible for service delivery across all technology domains and all consumers, including… more
- Ensono (Washington, DC)
- …the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, Inventory asset management, is preferred ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- American Public Power Association (Arlington, VA)
- …of the organization. The Senior Director, Information Technology supervises in-house IT Manager . Please note: This is not a remote position.Candidates must be in ... network recovery and backup processes. + Responsible for enterprise IT asset management, including with assisting senior leadership in developing an association-wide… more
- Leader Communications Inc. (Washington, DC)
- …partners + Responds to tickets as assigned via the Knowledge, Incident/Problem, Service , and Asset Management (KISAM) system + Problem recognition, fault ... (Jabber), RedSky, ViewMail, WebEx (CWMS), SME, Attendance Console, OpenAM, Enterprise License Manager (ELM), Net Apps, Lightweight Directory Service (LDS), TFTP,… more
- SitusAMC (Washington, DC)
- …solutions to business requirements + Provide 1st, 2nd, and 3rd level support to Service Desk and other staff + Troubleshoots problems, answer hardware and ... working knowledge of all firm infrastructure and applications services + Maintain asset records + Document problem resolutions into the appropriate systems +… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... at the JPO must be coordinated with F-35 customer and approved by your Serco manager . (Your onsite days in JPO office including ad hoc meetings may increase to… more