- General Dynamics Information Technology (Washington, DC)
- … IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager .** The selected candidate must a US Citizen ... operations. + Serves as a single point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC and special… more
- US Agency for Global Media (Washington, DC)
- Summary This IT Service Desk Manager position is located in the US Agency for Global Media (USAGM), Office of Technology, Services, and Innovation. The ... technology systems, including software, hardware, and project-based activities. Responsibilities As a IT Service Desk Manager , you will be responsible… more
- General Dynamics Information Technology (Washington, DC)
- …team members and establish customer service standards. **HOW A SERVICE DESK MANAGER WILL MAKE AN IMPACT** + The IT Services Help Desk is the ... safe and tomorrow is smarter. Our work depends on Service Desk Manager joining our... improvements. + Service Desk Manager offers specialist advice and support on IT… more
- General Dynamics Information Technology (Washington, DC)
- … Manage** **r** Seize your opportunity to make a personal impact as the **Help Desk Manager ** providing IT support services critical to the Legislative ... and grow a rewarding career. At GDIT, people are our differentiator. As the Help Desk Manager supporting the US Senate Sergeant at Arms remotely and in… more
- EMCOR Group (Dulles, VA)
- …are not limited to, the below. **Help Desk Requirements:** The Help Desk Administrator position reports to the Manager of Information Technology. This ... Desk calls. + Track and enter all Computer Service Requests. + Track and enter all Computer User...OSI Model + TCP/IP + Ability to explain complex IT concepts in simple terms. + Ability to manage… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail,… more
- William C Brown Inc (Bowie, MD)
- …year of Red Hat Enterprise Linux (RHEL) is highly desired. + Must be experience supporting IT Service Desk environment. + Demonstrable customer Service ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install and configure Apache webserver in Solaris10… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently seeking a skilled and experienced Wireless Cellphone Support Desk Manager to lead and oversee our wireless phone and iPad ... $98,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4584/wireless-support- desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington, DC_ **ID** _2024-4584_… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Asset Manager ** to support our DFC CFESS technical support program. Qualified candidates are ... Manage and Coordinate Asset Management activities and client interactions for DFC IT infrastructure + Lead Asset Management support; coordinate any needed ServiceNow… more
- Koniag Government Services (Washington, DC)
- …printers, and mobile devices. + Document support activities and solutions in the IT service management system. + Support onboarding activities, such as setting ... ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to join our IT ...on both Windows and macOS platforms. + Familiarity with IT service management tools (eg, ServiceNow, Salesforce)… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... copiers. + Assist in monitoring the SHA Desktop Maximo queue, triage, and resolve service requests assigned to the queue. Document resolutions in the service … more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst, you will serve as primary technical resource...will serve as primary technical resource and solution-provider for IT Customer Solutions (ITCS) and will interact with other… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Silver Diner Development, LLC (Washington, DC)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... questions the guests may have + Keep the front desk organized and immaculate + Uphold a professional environment...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- Rocket Software (Washington, DC)
- …broader communication. **Required Qualifications:** + Three (3) to five (5) years of Service Desk Leadership experience with a demonstrated pattern of increasing ... in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX)...Certification - ITIL Foundation required. + Extensive knowledge of Service Desk Management tools, eg, Jira … more
- Leidos (Arlington, VA)
- …Provides guidance, assignments and/or direction to lower-level technicians and assists Service Desk technicians as needed with troubleshooting. **Basic ... **Description** The Leidos Digital Modernization sector has an opportunity for a IT Network Assistant Manager supporting National Military Command Center (NMCC).… more
- CACI International (Arlington, VA)
- IT Operations Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... of Travel: Local * * * **What You'll Get to Do:** CACI is seeking an experienced IT Operations Manager to lead technical operations of a key US Army ERP program… more
- General Dynamics Information Technology (Washington, DC)
- …is preferred. + Help Desk Institute or Service Desk Institute Service Desk Manager Certification preferred. + Familiar with Service Desk ... Operations Manager joining our team to support an important federal customer's IT service operations, with the primary work location on-site in Washington… more
- Leidos (Washington, DC)
- …weeks. We are seeking a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves overseeing the accuracy, timeliness and ... Department of Justice. The program provides a range of IT services, including help desk , desk...be a proactive leader with a passion for modernizing service desk operations and enhancing the customer… more