- Baltimore City Community College (Baltimore, MD)
- …with current trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves ... IT Helpdesk problem calls for campus, administrative, and off-campus instructional...II to setup and configure computers. + Assist Audio/Visual Specialist by delivering smart stations to classrooms. Troubleshoot remote… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer services skills + Respond to clients requests for service in ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...and improve services. + Review and recommend revisions to IT policy and procedures. + Setup and troubleshoot mobile… more
- TEKsystems (Nottingham, MD)
- Description: Our customer is looking for an individual to join their helpdesk team which consists of 1 other individual at the moment. This person will be supporting ... skill set and help with projects outside of just helpdesk support. The majority of the issues are Active...* Provide some training and guidance to staff on IT best practices and policies/procedures. * Set up meeting… more
- Insight Global (Washington, DC)
- Job Description Our federal client is seeking a Lead Helpdesk Specialist to join their team in Washington, DC. In this role, you will provide top-notch phone, ... email and in-person IT support to 300+ VIP users in a Windows 11 environment. We are a company committed to creating diverse and inclusive environments where people… more
- Export-Import Bank of the United States (Washington, DC)
- …to fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity, ... at EXIM. Provide information and assistance to customers via the IT helpdesk . Troubleshoot and provide guidance on technical problems while logging assistance… more
- Export-Import Bank of the United States (Washington, DC)
- …to fill vacancies through OPM-authorized Direct Hire Authority (DHA) for IT Specialist (Information Security, GS-2210-09 through GS-2210-15 and Cybersecurity, ... , SOC, and more. This position is a non-supervisory role. The Incumbent serves as IT Specialist INFOSEC (Functional Title: IT Operations Manager) and is… more
- Vectrus (Washington, DC)
- …of the Navy IPO Access Control Specialist /Receptionist during their absence. + Respond to IT helpdesk inquiries. Assist helpdesk lead with IT trouble ... Responsibilities + What You'll Do: + We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting ... Family:** Help Desk **Skills:** Computer Repairs,Help Desk Support,Information Technology ( IT ),Remote Support,Troubleshooting Hardware **Certifications:** None - None **Experience:** 3… more
- General Dynamics Information Technology (Washington, DC)
- …Provide 24/7 technical support as part of a Duty Officer rotation + Provide Helpdesk support for BHA user when assigned and during deployments + Provide training to ... the Children would be valuable, as would experience as an IT Service Desk technician. **PREFERRED CERTIFICATIONS:** ICS 100,200,300,700 and 800 AH-Communications… more
- NANA Regional Corporation (Washington, DC)
- …training delivery and curriculum development for US Federal agencies or experience in an IT helpdesk /call center or similar work processes (one (1) year of ... a technical support position or training in a Windows-based IT environment (three (3) years of experience is preferred)....for this experience. + A formal education in an IT subject, training, or education-related field is desired. +… more
- System One (Mclean, VA)
- ALTA IT has a Contract to Hire position open for a Helpdesk Specialist . Onsite in Tysons Corner, VA (4 days a week) 1 day in Arlington, VA US Citizen ... Internal + Provide in-office 1st and 2nd level Deskside IT support to the offices in Tysons Corner +...issues + Create tickets and document all activities in helpdesk ticketing systems + Escalate more complex problems or… more
- Johns Hopkins University (Baltimore, MD)
- …data analysis to evaluate the effectiveness of instructional technology, helpdesk support services, and resources. + Explore current instructional technology ... of AAP's adoption of Canvas and instructional technologies. + Collaborate with JHU IT and third-party instructional technology vendors to oversee and manage AAP and… more
- Deloitte (Rosslyn, VA)
- …operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain. The team Deloitte's Government and Public ... to commute to Chantilly, VA Preferred: + SAP Certified Application Specialist or SAP Certified Application Professional + Proven experience effectively prioritizing… more