- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support,Information Technology (IT) Support ... Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class… more
- Government National Mortgage Association (Ginnie Mae) (Washington, DC)
- …industry; AND - Analyzing and recommending policies, procedures or products to enhance existing service desk / help desk programs; AND - Overseeing ... on open period, eligibility, and how to apply. Responsibilities As a Service Desk Coordinator, you will: -Be responsible for coordinating activities and services… more
- General Dynamics Information Technology (Arlington, VA)
- …**Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... Help Desk ,ITIL Service Desk ,IT Service Desk **Certifications:** CompTIA...successful:** + 3+ years of directly related experience supporting help desk operations or customer service… more
- CAI (Annapolis, MD)
- …R2366 **Employment type:** Full time **Worksite flexibility:** Onsite **Job Summary** We are seeking a Service Desk Analyst to perform help desk support ... and wide area network. **Job Description** **Job Profile Summary** We are seeking a Service Desk Analyst to perform help desk support while planning,… more
- General Dynamics Information Technology (Rosslyn, VA)
- …**Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology (IT) Support,ServiceNow IT Service Management **Experience:** 5 + ... managing daily operations of the RPC Help Desk , guaranteeing timely and effective customer service ....the world. + Leads the RPC Help Desk team, enforcing adherence to service level… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service , Help Desk ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help… more
- General Dynamics Information Technology (Fort Meade, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in enterprise IT means… more
- General Dynamics Information Technology (Arlington, VA)
- …requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP DESK ... a technical support team. + Experience developing and providing Service Level Agreements and Help Desk...developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** Security+… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. We are a ... in the field - come join us today! The Help Desk Specialist serves as a member...of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and tomorrow is ... Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful contributions to… more
- General Dynamics Information Technology (Washington, DC)
- …grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow is ... **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions to… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information...to be completed by system users. + Improve current service desk processes and procedures and champion ... CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position...may require shift work in support of a 12x7 service level agreement, excluding federal holidays, and on-call critical… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager III** to join our team in the ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …onsite in DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk ... Help Desk Tier I Specialist -... Help Desk Tier I Specialist - Cleared Washington, DC...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- General Dynamics Information Technology (Washington, DC)
- …team to HOW A PROGRAM MANAGER WILL MAKE AN IMPACT + Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 ... are our differentiator. As a Program Manager you will help ensure today is safe and tomorrow is smarter....1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily… more
- EMCOR Group (Dulles, VA)
- **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. ** ... Help Desk Requirements:** The ...Help Desk Requirements:** The Help Desk ...Desk calls. + Track and enter all Computer Service Requests. + Track and enter all Computer User… more
- Deloitte (Rosslyn, VA)
- …Work You'll Do + Managing and overseeing the daily operations of the IT service desk , including incident management, service requests, and user support. ... + Developing and implementing service desk policies, procedures, and best practices...systems, or other technology-related field + 6+ years of help desk or relevant IT experience +… more
- CACI International (Bethesda, MD)
- …relevant experience. + TS/SCI clearance with poly + In-depth experience and knowledge of Help Desk support and IT Service Management + Demonstrated ... Help Desk Manager Job Category: Information...as focal point for customer concerns + Deliver IT Service Management support for applications over multiple customer segments… more
- CACI International (Bethesda, MD)
- …and/or identify and correct core problem + Providing Tier 1-4 support: + Tier 1 basic help desk resolution and service delivery. + Tier 2 in-depth technical ... Help Desk Specialist SME Job Category:... Help Desk Specialist SME Job Category: Information Technology Time...support. + Tier 3 expert product and service support. + Tier 4 outside support for problems… more