- SHI (Washington, DC)
- **Job Summary** The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17137/asg- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- TEKsystems (Laurel, MD)
- …across the network) 4. PDA devices Will be needed to work occasional weekends. Skills: Service , Desk , Analyst Top Skills Details: Service , Desk , ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a Service Desk Analyst primary responsibility is to resolve technical issues and provide prompt solutions to ensure smooth ... decisions Experience with JIRA ticketing process and reporting capabilities or similar service desk software Basic understanding of business intelligence suites… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- TEKsystems (Baltimore, MD)
- Our client is seeking a Service Desk Analyst to support their facility in Baltimore, MD. This role will be the only resource supporting the facility onsite. ... by creating or removing end user accounts, rights, and permissions. Service Desk Analysts work closely with other IT department personnel and technology… more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …provides technical support to over 3,400 SHA employees. The team is comprised of the service desk analyst , end user support technicians, end user support ... The main purpose of this position is to direct and coordinate activities of the SHA multi-tiered service desk . The End User Support and Asset Management Team… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- Robert Half Technology (Bethesda, MD)
- Description We are seeking a Help Desk Analyst II to join our team in Bethesda, Maryland. In this role, you will be responsible for providing basic support and ... assigned. Responsibilities: * Provide a high level of customer service while supporting office staff in a fast-paced environment...& Cleanup * Proven problem-solving skills in a Help Desk Analyst role * Excellent communication and… more
- Robert Half Technology (Towson, MD)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst to join our team in Towson, Maryland. As a Help Desk Analyst ... for users, troubleshooting software and hardware issues, and maintaining an efficient help desk system. This role is essential for ensuring smooth IT operations in… more
- Robert Half Technology (Washington, DC)
- Description We are offering a Help Desk Analyst I role in the professional services industry, located in Washington, District of Columbia. The successful ... services, software systems engineering, and applications development to restore service and/or identify and correct core problems * Simulate...Minimum of 1 year of experience in a Help Desk Analyst role or similar. * Strong… more
- Carrington (Owings Mills, MD)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance to ... accounts, paid holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading… more
- ManTech (Glen Burnie, MD)
- …Contributing to and developing knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. + ... a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in...the **Herndon, VA** . This position supports a 24/7/365 service center. You will have the option of three… more
- Federal Reserve Bank (Washington, DC)
- Currency Issuance & Operations Specialist - Currency/Board Currency Desk - R024508 Primary Location : DC-Washington : Employee Status : Regular Overtime Status : ... for currency-related responsibilities to ensure continuous coverage for the currency desk , and supporting Reserve Bank cash staff with resolving currency-related… more
- CACI International (Arlington, VA)
- …Delivery Analyst you will be responsible for ensuring the quality of service desk and deskside support services. Candidates will manage multiple tickets ... Service Delivery Analyst Job Category: Engineering...to Problem Management Team. + Misroute/re-route out-of-scope tickets to service desk or appropriate assignment queue to… more
- Jacobs (Washington, DC)
- …professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst , you will be on the front lines assisting ... success. Come help solve the world's hardest problems. As a dedicated Field Service Representative (FSR) Analyst for our organization's work with the Department… more