- GovCIO (Arlington, VA)
- **Overview** GovCIO is currently seeking an experienced, customer-focused Senior Application Trainer/ Service Desk Technician to become the designated ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4115/senior-application-trainer service - desk - technician /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Arlington_ **ID**… more
- Parsons Corporation (Baltimore, MD)
- …Do you want to be part of a team that supports USCYBERCOM's internal command IT systems, to include one-of-a-kind cyberspace operations systems? We're looking for ... someone who is a solid IT Specialist to be a key contributor to that team. **You will:** + Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs + Assess, research, and resolve incidents and requests regarding the use… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to ... of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall… more
- General Dynamics Information Technology (Washington, DC)
- …or Save the Children would be valuable, as would experience as an IT Service Desk technician . **PREFERRED CERTIFICATIONS:** ICS 100,200,300,700 and 800 ... Department and support high-end Government officials + Train and coordinate with Foreign Service Nationals around the world + Deploy, at a moment's notice, anywhere… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - SWINGS- 1400 to 2200 Transform technology into ... Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ...opportunity as a Help Desk Technician IV with GDIT. A career… more
- Koniag Government Services (Silver Spring, MD)
- …Technology Solutions,** a Koniag Government Services company, is seeking an experienced Help Desk Technician to support **ATS** and our government customer in ... Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, excluding holidays. +… more
- Koniag Government Services (Baltimore, MD)
- …Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... and all steps to resolve an issue are completely documented in the service tickets. **Work Experience, Knowledge, Skills & Abilities:** + To perform this job… more
- Sunrun (Washington, DC)
- …Level 2 services & support to clients (internal and external) and to oversee all Service Desk staff, processes and technology to ensure that service levels ... requests, including the monitoring, tracking and coordination of Service Desk functions. Responsible for ensuring the...+ 10 or more years' experience as a Help Desk / desktop support technician supporting end… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as a Help Desk ... Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk ...At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today… more
- Koniag Government Services (Rockville, MD)
- …Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in Rockville, MD. ... and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with experience managing...Certified or HDI Support Center Manager, Desktop Advanced Support Technician , Customer Service Representative. + Experience with… more
- Indigo IT, LLC (Washington, DC)
- …+ Working knowledge of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity with supporting virtual desktop ... years of experience+) years' experience. + Experience in a service desk , call center, or other support...specialized applications + A+ Certification preferred + Dell Certified Technician Certification preferred + Must be able to obtain… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more
- Koniag Government Services (Baltimore, MD)
- …candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification. + ... Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public...emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on… more
- TEKsystems (Baltimore, MD)
- Description: Our client is looking to hire a Helpdesk Technician to provide over the phone/remote support IT troubleshooting. The daily responsibilities include ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call… more
- Leidos (Washington, DC)
- **Description** Looking for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos Company) has an exciting Tier II agent- Associate ... ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and...position. This individual is a highly motivated information technology technician responsible for being the first contact for each… more
- SAIC (Washington, DC)
- …ensure SLAs are maintained. + Assign the tickets which are out of scope to Service Desk /Other Teams + Ensure associated tickets are related to the parent ticket ... seeking a motivated, self-sufficient, and willing to learn Help Desk Ticket Coordinator to join our team to begin...weekly, monthly and quarterly progress + Monitor Tier 2 technician queues and assign tickets to appropriate resources for… more
- SAIC (Fort Meade, MD)
- …Air Force and Combatant Commands Business Group of SAIC is seeking a Field Service Technician to support a transformational infrastructure program for DCSA. SAIC ... devices, and network interface devices. - In coordination with desk side support and service desk...**Qualifications** **Required Qualifications** It is required that the Field Service Technician have the following qualifications: +… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... Deskside Support Technician Job Category: Engineering and Technical Support Time...services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in… more
- NuAxis Innovations (Washington, DC)
- …work through tracking systems to ensure a timely resolution. (ie: ITSM tool- CA Service Desk , SharePoint, etc.) + Provides targeted TIER 2 Support for ... issues that arise during an active WMATA PC Deployment Project + Partner with Service Desk ), Network Services Team, and the Desktop Engineering Team to resolve… more
- Burroughs (Baltimore, MD)
- Field Service Technician 1 Field Service Baltimore, MD Apply Description Does the idea of troubleshooting electronic equipment intrigue you? Are you ... in electro-mechanical repair and maintenance? Are you driven to deliver exceptional customer service ? If you answered yes to any of these questions or have… more