- Competitive Range Solutions, LLC (Washington, DC)
- …to new heights. Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist provides ... end-user downtime, increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist is primarily responsible for… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …prompt troubleshooting and clear communication until issues are resolved. + Provide exceptional Tier - II work center support , receiving and logging trouble ... Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB)...TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD IT … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the ... supporting applicable ticketing queues. + Working with customer to support their IT needs. + Assisting in...and other related help desk duties. + Occasionally assist Tier I specialists with ticket triage. PM21 Requirements +… more
- CACI International (Washington, DC)
- …to 10% Type of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II ), who will be responsible for ensuring an outstanding ... level of customer service by providing direct Tier II Customer Service Center ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating… more
- CACI International (Hanover, MD)
- …management functionality across the enterprise. **More about the role** : + Provide support for implementation, troubleshooting and maintenance of IT systems + ... Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 (Help...+ Perform periodic vulnerability scans of systems + Provide support to IT systems including day-to-day operations,… more
- Lutheran Immigration and Refugee Service (Baltimore, MD)
- …communities with a mission-driven organization, then we have the opportunity for you! The IT Support Services Specialist II provides technical support ... tickets in accordance with SLA guidelines. + Resolve escalated Tier 1 support tickets. + Provides individual...upkeep of systems. + Assist in streamlining and automating IT operations processes. + Develop scripts to automate process… more
- General Dynamics Information Technology (Fort Meade, MD)
- …directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis and resolution ... We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning… more
- Leidos (Fort Meade, MD)
- **Description** Leidos is seeking an experienced **Subject Matter Expert (SME) to provide Tier 3** sustainment support to a mission critical IP voice transport ... **Primary Responsibilities:** + Provide design, implementation, testing, and maintenance support for a complex enterprise network using industry best practices.… more
- System One (Washington, DC)
- Broadcast IT Engineer II **Employment Type:** Full Time **Date Posted:** 5/20/2024 **Location:** Washington, DC **Pay Range:** Negotiable **Job Number:** ... JO-2405-2411 **Primary Function** The Broadcast IT Engineer II position is responsible for...**Duties & Responsibilities** + Collaboration, installation, and integration of IT centric workflows and technologies to support … more
- General Dynamics Information Technology (Fort Meade, MD)
- …**Job Family:** Systems Administration **Skills:** Information Technology ( IT ) Infrastructure,System Administration,Troubleshooting **Experience:** 3 + years of ... qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with...DoD 8570 requirements and be eligible for IAT level II (Security+ or equivalent) access. + Must have solid… more
- ISYS Technologies (Fort Meade, MD)
- …in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space ... of our government customers. + Provide design, implementation, testing, and maintenance support for a complex enterprise network using industry best practices. +… more
- Leidos (Washington, DC)
- …ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting services for incoming queries ... Agent? 1901 Group (A Leidos Company) has an exciting Tier II agent- Associate opportunity supporting our...to the appropriate work group, when necessary. Services include IT support for the NCCC and FEMA… more
- Stratus Solutions (Columbia, MD)
- …devices, mobile devices, etc. * Provide Tier 1 (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems * Provide ... infrastructure and any processes related to these systems * Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for… more
- Leidos (Washington, DC)
- …management, desktop PC installation, monitors, KVM's, and laptop imaging and issuance. + Provide Tier II /III service support to customers in person and over ... team to support the G2 Army MI Enterprise which provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable,… more
- Jacobs (Hanover, MD)
- …Responsibilities: + Provides support for implementation, troubleshooting and maintenance of IT systems + Provides Tier 1 (Help Desk) problem identification, ... support for implementing, troubleshooting, and maintaining Information Technology ( IT ) systems, then this position will be an excellent...+ Provides assistance to users in accessing and using IT systems + Provides Tier 1 (Help… more
- Baltimore City Community College (Baltimore, MD)
- …information technology-related discipline; + 10 years' experience working as in the capacity of Helpdesk Tier II or Tier III; + Three (3) ITIL knowledge and ... Description/Job Summary A Helpdesk Specialist II is responsible for: + Exhibit exceptional customer...with customer satisfaction. + Escalate incidents to third level support (Systems/Network Administrators) when appropriate and follow-up in a… more
- COMSO, Inc (Fort Meade, MD)
- …and troubleshoot UNIX and Windows operating systems and GOTS/COTS software + Support to IT systems including day-to-day operations, monitoring and problem ... Systems Engineer II SHIFT WORK REQUIRED (TS/SCI w/ Polygraph) FORT...mission with confidence and efficiency. Our staff brings knowledgeable IT systems expertise, software development proficiency, innovative learning solutions… more
- RBR-Technologies (Fort Meade, MD)
- … one of our customers in Fort Meade Maryland. RESPONSIBILITIES + Provide support for implementation, troubleshooting and maintenance of IT systems. + Manage ... the daily activities of configuration and operation of IT systems. + Provide Tier 1 (Help...+ Provide assistance to users in accessing and using IT systems. + Provide support to … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …of related experience **US Citizenship Required:** Yes **Job Description:** + Provide support for implementation, troubleshooting and maintenance of IT systems + ... and sustainment of compliance with applicable system security controls. + Provide support to IT systems including day-to-day operations, monitoring and problem… more
- Lumen (Washington, DC)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... overall across all industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to thrive and deliver lasting… more