- CVS Health (Wellesley, MA)
- …supportive, collaborate and agile environment. **Position Summary** Seeking an experienced Insights Manager with great research, organizational and communication ... it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart...skills. The CVS Health Care Delivery, Provider & Network Insights Manager is responsible for contributing to… more
- Highmark Health (Boston, MA)
- …under the direction of leadership. This role focuses on deeply understanding customer needs, market trends, and competitive landscape to inform product development ... product strategy and roadmaps. Conduct market research, competitive analysis, and customer interviews to identify opportunities and inform product decisions. +… more
- Quickbase (Boston, MA)
- …insights and create messaging to inform product development and go-to-market strategies . Customer Insights : Collect and share insights that inform our ... Product Marketing Manager , Competitive & Market Insights Quickbase...customer interviews, surveys, and in-product channels. . Win/Loss Insights : Partner with other teams to build, run and… more
- Manulife (Boston, MA)
- Working as part of the US CX & Insights Team, this position is responsible for executing qualitative and quantitative primary research projects to enable ... research approaches, conduct the research, analyze the data, identify actionable insights and report the findings and recommendations. This position also requires… more
- CVS Health (Wellesley, MA)
- …engage with CVS consumers, and convert CVS consumers to shoppers. As a Performance Insights Manager , you will function as Measurement expert and help build ... data scientists and business partners to deliver a client-facing product. The Performance Insights Manager will encourage the open exchange of information and… more
- Wayfair (Boston, MA)
- Who We Are [Driveway and Fleet Insights ] Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. ... Wayfair, our product team ensures that we're building technology that solves important customer problems in elegant, scalable, measurable ways. We have a modern tech… more
- Philips (Cambridge, MA)
- The Renewals and Accounting Manager oversees a team of renewal specialists, ensuring efficient closure of contract renewals and seamless management of financial ... contract renewals to achieve monthly, quarterly, and annual revenue goals. The manager also crafts and implements accounting strategies that align with corporate… more
- Takeda Pharmaceuticals (Lexington, MA)
- …The **Senior Manager Omnichannel Launch Excellence, Medical Digital Engagement & Insights (Sr. Mgr., MDE&I)** requires a blend of technical and soft skills to ... of omnichannel principles, including channel mapping, content strategy, and customer engagement. + Experience working with relevant tools and technologies… more
- TD Bank (Boston, MA)
- …you more specific details for this role. **Line of Business:** Analytics, Insights , & Artificial Intelligence **Job Description:** The Business Insights ... with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth… more
- Staples (Framingham, MA)
- … Customer Marketing will work cross-functionally with multiple teams, including customer analytics, customer insights , merchandising, sales, creative ... Staples brand is well represented in all areas. The Manager , Customer Marketing is responsible for developing...media, and site. + Partner with merchandising, sales, and customer insights to develop a deep understanding… more
- Logitech (Boston, MA)
- …in their own way. The Role Logitech's E-commerce (DTX) team is seeking an experienced Customer Engagement & CDP Manager to lead efforts to unlock the full ... long-term customer relationships and maximize revenue opportunities. + Surface insights and identify opportunities where we can extract more revenue from the… more
- Validity (Boston, MA)
- About the Role We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, ... of Validity's solutions. As a key member of our Customer Success team, you will manage a portfolio of...reviews, success planning, and strategic consultation + Leverage data insights to tell compelling stories, identify trends, and drive… more
- Haleon (Boston, MA)
- …uniquely ours. Care to join us. It isn't a question. **Supply Chain Manager ** is directly responsible for building strategic & operational partnerships with key ... customer associates at all levels, to effectively manage the...process with the Club channel teams, reporting variations or insights as they occur to both commercial and supply… more
- Amazon (Boston, MA)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners? Amazon Web...Build mechanisms to capture feedback and act on partner insights that inform strategy evolution - Prepare for and… more
- CVS Health (Boston, MA)
- …access, commercial analytics, and data-driven engagement models. *Proven success translating customer and market insights into product strategies and ... pharmaceutical analytics, pharma market access, data product management, or healthcare insights *Experience in customer -facing roles or external partnership… more
- Lumen (Boston, MA)
- …future. **The Role** Lumen's Experience Team is seeking an experienced Program Manager to support Lumen's company-wide Executive Engagement Program. In this ... customer advocacy role, you will manage and expand the...analytical skills with the ability to interpret data, extract insights , and make data-driven decisions + Excellent executive communication… more
- CVS Health (Wellesley, MA)
- …Expert. **Responsibilities** Insights + Utilizing an array of "Voice of Customer " tools, the Digital Analytics Manager will identify actionable market ... channels. This role will help to support Voice of Customer proactive insights for Experiences across the...insights for Experiences across the Digital enterprise. The Manager , Digital Analytics will utilize both qualitative and quantitative… more
- Acosta Group (Marlborough, MA)
- …sales and building strong customer relationships? Join our team as a Senior Customer Manager , where you'll play a key role in delivering our clients' ... and insights to support your sales strategies and influence customer decisions. + **Cross-Functional Collaboration:** Work closely with internal teams to align… more
- Google (Cambridge, MA)
- …experience working in a complex, matrixed organization. + Experience in customer -facing consulting or business. + Experience optimizing and troubleshooting products ... sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with... objectives. + Monitor performance data to extract key insights , identifying and cultivating qualified opportunities to drive future… more
- Google (Cambridge, MA)
- …campaigns and relationships with customers or agencies. + Experience in customer -facing consulting or business. + Experience optimizing and troubleshooting products ... their advertising can reach thousands of users. Our Large Customer Sales teams partner closely with many of the... objectives. + Monitor performance data to extract key insights , identifying and cultivating qualified opportunities to drive future… more