- UKG (Ultimate Kronos Group) (Lowell, MA)
- …you. **About The Team:** The Incident Management Team, being part of the IT Service Management ( ITSM ), works cross-functionally with Global Services, ... role: 1:00 PM est - 10:00 PM est The IT Service Operations Specialist provides day-day support...the data captured in all the tools used in ITSM (PagerDuty, Service Now, JIRA..etc) * Learn… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …respiratory conditions. Job Summary The ITSM Manager is responsible for the ownership and management of IT Service Management and its functions as ... operation, continuous improvement and governance of the lifecycle of IT Service Management + Develop...required and + Demonstrated knowledge of effective Information Technology Service Management ( ITSM ) best practices… more
- TEKsystems (Andover, MA)
- …This is a high-impact, customer-facing role requiring advanced technical skills and white-glove service . You'll be part of a critical IT support team ensuring ... deploy new system images. + Manage incidents and update/close tickets in the ITSM platform. + Perform installations, moves, adds, and changes (IMAC). + Troubleshoot… more
- CACI International (Hanscom AFB, MA)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... to support our DoD customer to implement an enterprise IT service delivery model that provides consistent,...you will be responsible for responsible for development, and management of ACAS scanning activities to enhance the organization's… more
- CACI International (Hanscom AFB, MA)
- …services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS ... a Tanium Administrator to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- Eliassen Group (Merrimack, NH)
- …Financial Services client seeks a skilled professional with vendor management and IT Service Management expertise to drive transformation. You will ... enhance vendor responses to production outages and align them with our ITSM processes. _Due to client requirement, applicants must be willing and able to work on a… more