- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking an ** Escalations Manager ** to lead Unsecured Lending Operations (ULO) Customer Advocacy Support Team (CAST), an ... moderately complex service tasks and create initiatives and programs to support Escalations business goals and objectives + Engage internal partners associated with… more
- TD Bank (Charlotte, NC)
- …Description:** The Financial Crime Risk Analyst II role is part of the Sanctions Escalations Level 2 team which reviews alerts that have been escalated from client ... you succeed. You'll have regular career, development, and performance conversations with your manager , as well as access to an online learning platform and a variety… more
- Bank of America (Charlotte, NC)
- …and commitment + Monitor work flow and team progress, provide feedback to manager /team + Monitor escalations received from Lines of business and response ... Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your… more
- Corning Incorporated (Charlotte, NC)
- Customer Operations Manager , AMERICAS **Date:** Jun 19, 2025 **Location:** Charlotte, NC, US, 28216 **Company:** Corning Requisition Number: 68736 **The company ... for their own use. **Role Purpose** The Customer Operations Manager plays a crucial role in ensuring the smooth...This role requires a proactive leader who can manage escalations , analyze, and report on operational metrics, and collaboratively… more
- UGI Corporation (Charlotte, NC)
- Manager - Customer Experience Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requistion Number: 26472 When you work ... Plaza Blvd, Charlotte, NC 28217 The Customer Experience Team Manager (CX Team Manager ) leads high performing...and tools to deliver excellent customer service, effectively handle escalations , and ensure customer safety on behalf of AmeriGas.… more
- Cognizant (Charlotte, NC)
- **Sr. Consulting Manager , Cognizant Consulting** **Manufacturing, Logistics, Energy & Utilities Consulting** **Florida (Miami and Juno Beach), New Jersey, Charlotte, ... and utilities group is looking for a **Sr. Consulting Manager ** to join our journey. We're looking for someone...a team of Consultants through a client-facing engagement, managing escalations , and serving as a the owner of a… more
- Bank of America (Charlotte, NC)
- …Escalation Management and Oversight role oversees Third Party Information Security escalations that route through the Business Information Security Office (BISO). ... development and review of materials required to present in-scope escalations for approval. This role should fully understand Third...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Amazon (Kannapolis, NC)
- …becoming the world's safest and fastest online pharmacy. We are looking for a Pharmacy Manager to join us on our journey to make it drastically easier for customers ... get and stay healthy! At Amazon Pharmacy, the Pharmacy Manager is a licensed Pharmacist who is responsible for...meet and exceed the operating plan. * Managing workflow, escalations and effectively delegating across your leadership team in… more
- TD Bank (Charlotte, NC)
- …Business:** Financial Crime Risk Management **Job Description:** The Senior Manager , Transaction Screening Capabilities and Delivery will oversee payment screening, ... control requirements and engaging FCRM advisory groups when required. The Senior Manager , Financial Crime Risk Oversight oversees the team and leads 2nd-line… more
- ManpowerGroup (Charlotte, NC)
- …If so we are interested in getting to know you! As a Business Development Manager with Experis you will have the opportunity to connect clients with the professional ... of business, directly influencing your earnings. Position Summary: The Business Development Manager is responsible for building and managing a portfolio of clients… more
- TD Bank (Charlotte, NC)
- …compliance risk management program.** The **Corporate Office Compliance Business Oversight Manager ** is responsible for assisting with the administration of the ... remain a top priority. **Job Summary:** The Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business… more
- JPMorgan Chase (Charlotte, NC)
- Embrace a leadership role as a Client Service Senior Manager within our Commercial Bank, where you'll drive innovation and transformation while managing a dynamic ... make a lasting impact. As a **Client Service Sr Manager ** at JPMorgan Chase, you will be a key...deliver best in class client interactions + Manage client escalations while supporting the team to resolve issues and… more
- AIG (Charlotte, NC)
- …OEM and retail partners, focusing on the HVACR industry. About the Operational Account Manager Role - AIG Warranty The HVAC Operational Account Manager will ... organizational skills. + Action-oriented problem-solver. + Ability to manage large escalations and to solve complex issues. + Advanced experience with Microsoft… more
- Celestica (Charlotte, NC)
- …126493 Remote Position: Yes Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of one or more global ... strategic customer, or customer group. The Global Accounts General Manager 1 has the responsibility to ensure that all...are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this role… more
- Celestica (Charlotte, NC)
- …Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager 2 leads a team of multiple Global Customer Business Unit Directors, ... and prioritize multiple initiatives and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and the overall relationship for… more
- Resideo (Charlotte, NC)
- The Harman Business Development Manager is responsible for steering high-level vendor strategies, creating and managing robust sales programs, and delivering ... inside and field sales personnel by developing specialized playbooks, resolving escalations , and supporting high-value opportunities for JBL, AMX, Crown, DBX, BSS,… more
- Wells Fargo (Charlotte, NC)
- …us! **About this role:** Wells Fargo is seeking a **Trade Services Associate Manager ** as part of the US Commercial Trade Operations department in Commercial ... and verbal communication skills to provide clear and concise risk escalations , documentation, procedures writing and developing training materials for team members… more
- Compass Group, North America (Charlotte, NC)
- …infrastructures, driving digital transformation, and much more. Job Summary The manager of the Corporate Technology Category Management will support building ... managing vendor relationships and performance, risk assessments, facilitating support escalations , commercial and contractual negotiations, compliance, and helping various… more
- Compass Group, North America (Charlotte, NC)
- …company as we continue to raise the bar. Job Summary: This Project Manager position offers a unique opportunity to gain exposure leading impactful enterprise-wide ... as required to support project goals + Communicate progress, risks, and escalations appropriately at all levels of the organization, or multiple departments, and… more
- Honeywell (Charlotte, NC)
- …emissions, and improving their operational efficiencies. **THE POSITION** As a **IT Manager , Service Desk Problem Management** , you will be responsible for managing ... problem management process + Directly manage and mitigate the most complex problems and escalations (P1 & P2) + Ensure the timely resolution of IT issues and… more