- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager...in one of five major categories: (1) A designated Sr . Customer Success Manager… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- Trellix (Washington, DC)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Amazon (Arlington, VA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Home & Lifestyle-Amazon Vendor Services, you ... goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and...to roles across Amazon, including a direct path to Senior CSM within our team. We work hard to… more
- ServiceNow, Inc. (Vienna, VA)
- …great candidates. As the Global Guided organization continues to grow, we are looking for a Senior Customer Success Manager to join the Global Leadership ... Impact, Global Guided Delivery organization reporting to the Global Senior Director. + You will act as the CS...as NPS and CSAT to measure the effectiveness of customer success initiatives. Identify customer … more
- Trustmark (Washington, DC)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager...in one of five major categories: (1) A designated Sr . Customer Success Manager… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Principal Project Manager - Enterprise Data Customer Success As a **Principal Project Manager ... as they drive business processes and innovation across all corners of the company. The Customer Success team in Enterprise Data is reimagining the customer … more
- American Express Global Business Travel (Washington, DC)
- …sourcing activities up to enhanced sustainability initiatives. We're now looking for an ambitious Sr . Customer Experience Manager to join our consulting team ... our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where...to present and communicate well in all scenarios. This Sr . Customer Experience Manager role… more
- Capital One (Mclean, VA)
- …annual planning and governance routines. + **Process Design** You will partner with our Senior Manager , Process Management to design a pilot for a net-new ECP ... Center 3 (19075), United States of America, McLean, Virginia Sr . Associate, Process Manager of Product Operations **Process Management, Sr . Associate**… more
- Microsoft Corporation (Washington, DC)
- As a ** Sr . Director of Customer Success Account Management** - you lead a high performing team of Customer Success Account Managers (CSAMs) in ... This is an exciting role that will help fuel customer success through your leadership with business,...internal and external stakeholders. Through their team the CSAM Manager is responsible for driving a repeatable and predictable… more
- Amazon (Washington, DC)
- …potential and sustainable business advantages of AWS cloud. As an Amazon Web Services (AWS) Sr . Customer Solutions Manager , you will be responsible for ... companies and believes that world-class support is critical to customer success . AWS Support also partners with...program completion - 4+ years of experience in a customer -facing role, engaging with senior customer… more
- Amazon (Arlington, VA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... helping customers to minimize risk, and ensuring their long-term success as they architect and build their workloads on...teams. We are looking for an experienced Technical Program Manager (TPM) professional to play a significant part in… more
- Amazon (Arlington, VA)
- …are essential to success in this role. Key job responsibilities As a Sr . Technical Program Manager you will be responsible for; 1. Scoping and delivering ... resources to be successful. This is ideal for a Sr . TPM who is seeking to deliver meaningful value/results...this industry. Amazon's service has differentiated assets in our customer & audience insights, exclusive video content, exclusive audio… more
- Capital One (Mclean, VA)
- … Manager - Enterprise Product and Platform Strategy **Summary:** As a Senior Manager , Business Analysis on the Enterprise Product and Platform Strategy ... implement game-changing strategies to tackle problems spanning product and customer lifecycles. Ideal candidates will have a combination of...New York City (Hybrid On-Site): $199,100 - $227,200 for Sr . Business Manager Candidates hired to work… more
- SAIC (Reston, VA)
- **Description** SAIC is searching for a Capture Management Sr . Manager with proven success capturing new business in civilian domains to support the Civilian ... with a variety of Civilian Customers. The Capture Management Sr . Manager is responsible for directing and...identify and staff key personnel with positive ties to customer + Effective collaboration with subject and technical matter… more
- Amazon (Arlington, VA)
- …services. To achieve our mission, we are seeking an innovative and highly motivated Sr . Program Manager (PM), Internal Communications to lead and support the SDS ... service team. The SDS organization is seeking a dynamic Sr . PM, Internal Communications with project management skills to...as a Group Manager (GrpM) or Operations Manager (OM) supporting Amazon Customer Service -… more
- Capital One (Mclean, VA)
- …that drive the growth and success of a business. **Summary:** As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and ... Center 1 (19052), United States of America, McLean, Virginia Sr Business Manager , Country Lead - Capital One Shopping (Remote-Eligible) This is your opportunity… more
- Vectrus (Washington, DC)
- Overview Senior OCONUS Construction Manager /Project Manager - Sr (OCONUS CM/PM- Sr ) leads, manages, and supervises a multi-functional team of subject ... grounds maintenance personnel. The OCONUS CM/PM-Dev advises and assists the customer in all aspects of project planning, design-build, construction,), project… more