- Humana (Springfield, IL)
- …your first sixty (60) days.** + The initial 120 days of employment as a Bilingual Inbound Call Center Representative constitute an appraisal period. ... in a best-in-class contact center . As a Bilingual Call Center Representative 2,...+ Previous Inbound and / or Outbound call center or related customer service experience… more
- The Hartford (IL)
- …a high level of ethics and integrity, where we place the customer at the center of everything we do. Our team values open communication and maintains a positive, ... and resources to provide the appropriate solutions . + Join an inbound sales team that promotes teamwork, collaboration, and continuous improvement + Complete… more
- Robert Half Office Team (Chicago, IL)
- …calls and managing both inbound and outbound calls. * Experience in a call center customer service environment. * Excellent customer service skills with a ... Service Representative focusing on credit management. This role involves answering inbound calls, providing excellent customer service, and maintaining accurate data… more
- ADP (Elk Grove Village, IL)
- …for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with ... organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak...You can work overtime hours during peak seasons. + Bilingual (English/Spanish) A college degree is great but not… more
- Mass Markets (IL)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... outlook to work each day. Essential Duties + Handle inbound and outbound contacts in a courteous, timely, and...a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call… more
- ChenMed (Chicago, IL)
- …rapidly expanding and we need great people to join our team. The Sales Call Center Specialist will engage with potential members through phone contact, ... and marketing initiatives and campaigns that drive traffic into inbound phone lines. + Maintains acceptable call ...a plus. + Fluent written and oral English knowledge; bilingual (Spanish or Creole) is a plus. + Strong… more
- Walgreens (Deerfield, IL)
- …and at least 1 year of experience in Central Monitoring Station, Security Operations Center , Call /Dispatch Center and/or Customer Service Field. + Experience ... + Responds to emergencies reported to the SOC through inbound phone calls, emails, and social media including: Following...of experience in a Central Monitoring Station, Security Operations Center , Call /Dispatch Center and/or Customer… more
- HomeSafe Alliance (Springfield, IL)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Contact Center Supervisor **HomeSafe Alliance** is the single global...establishing relationships with assigned staff. + Daily monitoring of inbound calls/chats/emails from customers via dashboards. + Leads by… more
- Byline Bank (Chicago, IL)
- …or Bachelor's degree preferred or equivalent education. + 2+ years of prior Call Center experience required. + 2+ years of banking experience preferred. ... efficient and knowledgeable manner. + Monitors queue and track inbound calls. Keeps agents aware of inbound ...customer experience and operations. + Assists the team when call volumes are high and during peak times. +… more
- Keurig Dr Pepper (Northlake, IL)
- …Reimbursement, and Mileage Reimbursement Requirements + 1 year Customer Service, Sales, or Call Center experience in an office environment required + Microsoft ... for an assigned Customer base. + Monitor and evaluate assigned Customer call frequencies versus order rates and suggest adjustments to Supervisor when appropriate.… more
- AdventHealth (Hinsdale, IL)
- …change._ **_TRAINING WILL BEGIN JULY 15, 2024_** **Location: UChicago AdventHealth Hospital System:** ** Inbound Call Center Role** In-person training at La ... REQUIRED:** . High-school diploma or GED. . 1 years prior experience in a Call Center OR Customer Service environment **_EDUCATION AND EXPERIENCE PREFERRED:_** .… more