- Coinbase (Springfield, IL)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Springfield, IL)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Coinbase (Springfield, IL)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- CVS Health (Springfield, IL)
- …every day. **Position Summary** We are seeking a highly skilled and experienced Senior Product Owner to join our Commercial Claim Adjudication engineering team. As a ... Senior Product Owner, you will contribute to product strategy...on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Play a crucial role in analyzing… more
- United Airlines (Chicago, IL)
- …join us to create what's next. Let's define tomorrow, together. **Description** The Senior Developer, IT will be responsible for the development of our critical ... Experience Platforms. This role will need to have the expertise on technical development in Content Management Systems, personalization rules engine, A/B Testing,… more
- CIBC (Chicago, IL)
- …and delivering integrated cash flow and treasury management solutions. As the Senior Client Banking Specialist, you will be accountable to perform after sales ... days will be remote._ **How you'll succeed** + **Relationship Building -** The Senior Client Banking Specialist will lead and manage the transition effort while… more
- Coinbase (Springfield, IL)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more
- US Bank (Chicago, IL)
- …alignment, and ensuring organizational readiness to implement. Deep expertise in CX methodologies and exceptional communication and visualization skills to drive ... complex information. + Present findings and recommendations to executives and senior leaders with strong presentation skills that inspire action and alignment.… more
- Coinbase (Springfield, IL)
- …Chatbot (ie akin to an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive impact company-wide *What we look ... wide variety of stakeholders * Experience navigating and influencing senior leadership across multiple functions * Demonstrated ability in... aptitude (via degree or prior experience in a technical role). * Must have experience in CX… more
- Travelers Insurance Company (Springfield, IL)
- …of employment. As part of our comprehensive compensation and benefits program , employees are also eligible for performance-based cash incentive awards. **Salary ... to identify further optimization opportunities and communicate business results across senior leaders. You will lead strategic business partnerships across multiple… more
- Stantec (Chicago, IL)
- …to offer solutions to general technical problems. - Works in conjunction with Senior Cx Authority to prepare project deliverables per the client's intent and ... your place with Stantec. Your Opportunity The Commissioning Analyst performs basic technical and project management duties under the supervision of a Senior… more
- Brunswick (Mettawa, IL)
- …The ideal candidate will blend expertise in product content, digital experience, and technical program management to optimize PDPs, manage PIM/DAM systems, and ... and run review acquisition and seeding programs (post-purchase flows, review campaigns, CX touchpoints) to lift social proof and conversion. + Define and track… more
- Coinbase (Springfield, IL)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more