- ManpowerGroup (Itasca, IL)
- …Our client, a leader in customer service solutions, is hiring **entry-level Call Center Agents** to support customers during roadside emergencies, insurance ... **Customer Service Agent - Start Your Career with Purpose!** **Location:**...**Hear From the Team** "I started here with no call center experience. Within a year, I… more
- Beacon Mobility (Chicago, IL)
- …for by US News & World Report for 2025-2026. We are hiring for onsite bi-lingual Call Center Representatives to join our team. Pay for this position is $17.00 ... Provide trip status updates in the form of ETA calls. * Ensure that all call center requirements outlined in the PACE contract are met or exceeded, ie * 95+… more
- Intermountain Health (Springfield, IL)
- **Job Description:** The RN in the Clinical Communication Call Center ensures a superior customer service experience for all who interact with the Clinical ... Communication Call Center . The RN provides consultation, education, and strategic guidance related to patient questions and health needs via a phone, email, text… more
- Aspen Dental (Springfield, IL)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call … more
- NTT America, Inc. (Chicago, IL)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative (bi-lingual Spanish) to join our team ... center metrics and goals including those for Availability, Call Handling and Quality Assurance. **Preferred Skills** -Continuous vocational training, college… more
- Sedgwick (Chicago, IL)
- …is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Best Workplaces in Financial Services & Insurance Experienced Licensed Auto Insurance Agent - REMOTE/TELECOMMUTER **_Schedule:_** Monday - Friday 9:00 AM - 5:30 PM… more
- Sedgwick (Naperville, IL)
- …is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
- Kyndryl (Springfield, IL)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- Resideo (Aurora, IL)
- …Administration:** Configure and optimize Content Guru storm(R) platform features, including call flows, IVR, skills-based routing, agent profiles, queues, and ... you! Resideo is seeking need for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. This role will… more
- TruGreen (Crestwood, IL)
- …secondary education preferred. + 3+ years of experience in sales, telemarketing, and or call center experience strongly preferred + 1 or more years senior level ... "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing...not limited to barging in, taking over and assisting agent with customer. + Supports location leadership in all… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent ... + Professional Certifications or License preferred; + 5-8 years of experience in call center , quality control, quality assurance and/or training. **Other Job… more
- Cardinal Health (Springfield, IL)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Cardinal Health (Springfield, IL)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is able to meet the needs of...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Capital One (Springfield, IL)
- …School Diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience working in the ... and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must...+ At least 4 years of Customer Service or Call Center experience + At least 2… more
- HUB International (Des Plaines, IL)
- …other key performance metrics. + Identify customer's need and clarify information for Call Center Agents. + Seize the opportunity to transfer calls immediately ... the right fit for you. The Personal Lines Retention Agent provides a high level of service to our...manner. + Keep records of all conversations in our call center database in a comprehensive manner.… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- ServiceNow, Inc. (Chicago, IL)
- …strategic thinker to join our team as a ServiceNow Business Process Consultant with Call Center experience. If you have experience with Salesforce Service Cloud ... and self-service. + Apply AI capabilities (Now Assist, AI Agent Studio, AI Search) to automate business workflows +...Industry) and exposure to AI features (Now Assist, AI Agent Studio, AI Search). + Proven track record of… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... completed transactions and run designated reports. * Assist with Acceptance Agent training: prepare training materials, conduct "meet-and- greets," set-up training… more