- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team ... center metrics and goals including those for Availability, Call Handling and Quality Assurance. **Preferred Skills** -Continuous vocational training, college… more
- NTT America, Inc. (Chicago, IL)
- …of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative to join our team ... in Chicago, Illinois (US-IL), United States (US). Resolves difficult and frequently unique client questions and complaints, through resolution and closure. * Serves as liaison between clients, leadership and various departments. * Ensures that appropriate… more
- GAP Solutions Inc (Springfield, IL)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... to augment federal staff. **Position Objective:** The Sr. Customer Service Representative (CSR) will provide senior -level intake, analysis, and documentation… more
- Cardinal Health (Springfield, IL)
- …contract administration, customer orders, and problem resolution. **_Job Summary_** The Senior Representative , Customer Service Operations is responsible for ... + 3-6 years of Customer Service inbound /outbound phone call center experience preferred + Experience with medical insurance/billing knowledge preferred… more
- GAP Solutions Inc (Springfield, IL)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible...contact for the Contracting Officer (CO) and Contracting Officer's Representative (COR). + Provide overall management, direction, and oversight… more
- Cardinal Health (Springfield, IL)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …and their families. + Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants on specialty program ... cases in the Case Management System (CMS). + Performs call follow-up and reporting as assigned. + Demonstrates outstanding...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Cardinal Health (Springfield, IL)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence,… more
- CoreSite (Chicago, IL)
- …- Data Center Operations will be a training instructor and assist the Data Center Senior Manager in ensuring all technicians are qualified within the data ... Data Center Operations will assist the Data Center Senior Manager and Market director in...+ Provide day-to-day exceptional customer service and support. + On- call availability may be required to respond to emergency… more
- Brookfield Properties (Oak Brook, IL)
- Location Oakbrook Center - 100 Oakbrook Center , Mgmt Office Business At Brookfield Properties, we believe retail should be anything but typical. It's why we're ... encourage you to apply. Job Description Position Summary The Senior Operations Manager is responsible for the cost-effective operation,...and holidays. MOD coverage may be defined as on call , when appropriate, and the MOD is required to… more
- CenterWell (Springfield, IL)
- …consumer experiences **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + 1 - ... help us put health first** The Grievances & Appeals Representative 3 manages client denials and concerns by conducting...company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior… more
- The Hertz Corporation (Springfield, IL)
- …Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) + ... Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one...Prior call center and customer service experience +… more
- General Motors (Springfield, IL)
- …means the successful candidate is expected to report to **GM Global Technical Center , or** **Sunnyvale Technical Center ** or **Austin innovation Center ** ... and alignment on strategic priorities, communicating progress and impact to senior leadership and stakeholders to facilitate buy-in and support. **Program… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …design. Provides direction to other IT Administrators on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT ... experience troubleshooting Linux and Unix based systems. + Participate in on- call rotations to provide 24x7x365 infrastructure operations support. + Support… more
- CenterWell (Springfield, IL)
- **Become a part of our caring community and help us put health first** Clinical call center . High volume. Fast paced. **Shift details:** + **Full time 40 hours a ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior -focused primary care,… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... in wider clinical development plans. + Serve as early-stage CMC representative of the department in effectively communicating program related updates, strategies,… more