- Mass Markets (IL)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments to resolve ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Superior Ambulance Service (Elmhurst, IL)
- Overview The Patient Account Representative will join our team in a customer service role, specializing in insurance processing revenue collection and patient ... relations. The Patient Account Representative may participate in other projects or special assignments in other sections of the Accounts Receivable department when… more
- HNTB (Chicago, IL)
- …but not limited to; assists change manager and project manager in contractor claims and disputes. Tracks, reviews and processed RFIs and submittals and performs ... on work progress and construction problems, proactively recommends solutions, assists in the resolution of issues, and acts as a liaison with the engineer of record.… more
- Superior Ambulance Service (Elmhurst, IL)
- …exceptional, compassionate customer service provided by our employees. Insurance Follow-up Representative The primary purpose of the Accounts Receivable team is to ... pursue reimbursement of services rendered and achieve accounts receivable resolution . This team works through open accounts receivables (denials and delinquent… more
- Centene Corporation (Springfield, IL)
- …Responsible for multiple state deliverables, network reporting and directories as well as claims payment resolution as it relates to provider set up. + ... Provide support to the external provider representative to resolve provider data issues + Research and effectively respond to provider related issues + Submit… more
- Mass Markets (IL)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other departments to resolve ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Cardinal Health (Springfield, IL)
- …specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers. Individualized ... needs of the patient and/or program + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance… more
- Army National Guard Units (Springfield, IL)
- …within the Command Administrative Officer's areas of functional responsibility. Conduct research and analysis of regulatory data regarding command structures, state ... makes recommendations to the CAO for program revision or improvement. Ensure resolution of recurring problems through coordination with operating managers and staff… more
- Cardinal Health (Springfield, IL)
- …needs of the patient and/or program * Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance ... based upon region and ensure proper communication of the resolution within required time frame agreed upon by the...region with the appropriate team * As needed conduct research associated with issues regarding the payer, physician's office,… more