- CVS Health (Chicago, IL)
- …supportive, collaborate and agile environment. **Position Summary** Seeking an experienced Insights Manager with great research, organizational and communication ... it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart...skills. The Aetna Insights Manager is an individual contributor role… more
- CVS Health (Chicago, IL)
- …engage with CVS consumers, and convert CVS consumers to shoppers. As a Performance Insights Manager , you will function as Measurement expert and help build ... data scientists and business partners to deliver a client-facing product. The Performance Insights Manager will encourage the open exchange of information and… more
- AbbVie (Mettawa, IL)
- …recommendations of analysis/research across franchises to improve payor knowledge and provide insights to brand strategies. + Manage external vendors. + Lead the ... delivery of brand specific market access analytical insights in response to specific market access issues and trends. + Conduct investigative analytics to validate… more
- Ryder System (Springfield, IL)
- …pricing for any new and existing customers. Provides analytical support to the Manager , Parcel Insights & Pricing, Business Development team, and Parcel ... (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Strategic Analyst, Insights & Operations, is part of the team responsible… more
- CVS Health (Northbrook, IL)
- …improved conversion. **Proactive Insights :** - Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify actionable market insights ... with heart, each and every day. **Position Summary** The Manager , Digital Customer Experience Management (CEM) is...responsible for monitoring and providing actionable voice of the customer insights to our Digital product team… more
- Walgreens (Deerfield, IL)
- **Job Description:** **Job Summary** The Customer Value Manager leads a team to work cross-functionally (Merchandising, Merchandise Planning, Pricing, Marketing, ... help of value insights team to inform the development of the customer value strategy. + Performs ad-hoc strategic analysis and reporting, eg, assess inflationary… more
- American Express (Springfield, IL)
- …enhancements and translate into effective marketing campaigns + Leverage data and customer insights to drive channel effectiveness and improve marketing ... Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team...detail + Thought leader with proven success in leveraging customer insights and innovative thinking to deliver… more
- Amgen (Chicago, IL)
- …us and transform the lives of patients while transforming your career. **CD&A - Customer Analytics** **& Reporting** **- Senior Manager ** **What you will do** ... the world. In this vital role you will lead insights generation by integrating multitude of secondary and primary...of secondary and primary data sources and engaging several Customer Data and Analytics (CD&A) colleagues to develop a… more
- Dodge Construction Network (Springfield, IL)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... existing SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through… more
- Qualtrics (Chicago, IL)
- …over 5,000 people across the globe who think that's work worth doing. **Senior Customer Success Manager , Research Consulting** **Why We Have This Role** The ... Customer Success Manager , Research Consulting (otherwise known...fulfills its brand promise to customers of delivering impactful insights . If you couple that customer obsession… more
- CVS Health (Northbrook, IL)
- …prioritization of production support fixes and backlog based upon VOC input. + Leverage customer insights to work with product managers and refine the product ... heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible...Lead the high-performing team responsible for driving Voice of Customer initiatives. + Develop robust market insights … more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing and ... Onboarding and Implementation + Work closely with an Implementation Manager as a team to guide new customers through...a focus on long-term success in cancer care. Data-Driven Insights and Reporting + Analyze customer data… more
- Screencastify (Chicago, IL)
- …is used by over 15M people and is seeking a dynamic and results-oriented Customer Success Manager II to join our Squad! About the role Screencastify ... is seeking a Customer Success Manager II to support our...customers. + Collect product feedback from customers and share insights into user focused collateral. + Learn our product… more
- Nestle (Chicago, IL)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Development Manager is responsible for the functional management, ... brand and category growth strategy that align with the customer . + Identify new opportunities for growth; develop and...a strong ROI. + Monthly reporting, sales analytics and insights ; understand go-to-market strategy and how to maximize sales… more
- Cisco (Chicago, IL)
- …achieve shared goals and deliver exceptional value to our customers. Your Impact As a Customer Success Manager , you play a crucial role in helping our customers ... renewals and business growth. * Proactively handling renewal risks, demonstrating insights to increase customer retention, and facilitating workshops to review… more
- Pearson (Springfield, IL)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by collecting, ... managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that accelerate … more
- Rocket Software (Springfield, IL)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead...advocacy, risk management and value campaigns + Use Gainsight insights to scale the team and customer … more
- FranklinCovey (Springfield, IL)
- …post-secondary schools and institutions. To learn more, visit franklincovey.com . **Title:** Manager of Revenue Operations & Strategy - Customer Growth **Payroll ... is seeking a manager of revenue operations and strategy for our customer growth and expansion business. This role will partner and support our Director of… more
- Amazon (Chicago, IL)
- …members of the rapidly growing Customer Success COE. As the Partner Customer Success Development Manager , you will lead on content creation, including ... to be part of a team that is redefining customer success with our customers and partners? Amazon Web...Build mechanisms to capture feedback and act on partner insights that inform strategy evolution - Prepare for and… more
- Cornerstone onDemand (Chicago, IL)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... the appropriate consultants and technical resources as necessary. + Provide industry insights , guidance and recommendations to drive customer strategic outcomes.… more