- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Bridgestone Americas (Woodridge, IL)
- …this person must have strong interpersonal skills and exceptional customer service experience! Quality Assurance Engineering work focuses on developing, ... and analyzing inspection and testing processes, mechanisms, and equipment * Conducting quality assurance tests and performing statistical analysis to assess the… more
- IDEX (Wheeling, IL)
- …and/or remote) + Continuous improvement and process driven mindset + Customer service and quality assurance experience + Proven track record of ... and large project rollouts + Deliver superior service quality that results in superior customer satisfaction + Forecast and monitor annual service team… more
- Bridgestone Americas (Woodridge, IL)
- …this person must have strong interpersonal skills and exceptional customer service experience! Manufacturing Quality Assurance work includes: * Defining ... and specifying activities, processes, and standards to fulfill the quality requirements for a manufactured material, component, or product * Building and maintaining… more
- NTT America, Inc. (Chicago, IL)
- …a hybrid role (remote and onsite) Serve as a Quality Assurance Service Specialist for the Utility Billing and Customer Service Department. Assist ... and Customer Satisfaction Surveys. Assist in coordinating the implementation of Quality scorecards. Evaluate customer service interactions to ensure they… more
- Komatsu (Peoria, IL)
- Quality Assurance Engineer Date: Jun 11, 2025 Location: Peoria, IL, US, 61639 Req ID: 33120 Onsite or Remote: Onsite Position K Job Overview This position ... provides the Quality Assurance Manager and the Sr. ...data identifying emerging problems that are occurring at the customer mine sites. Along with the organized and documented… more
- Deloitte (Chicago, IL)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Permobil (Belleville, IL)
- Quality Assurance Warranty Inspector The Quality Assurance Warranty Inspector is maintaining the needs of the customer and the company in the most ... department in Belleville, IL is now looking for a Quality Assurance Warranty Inspector. Key Tasks HELPS...SERVICE PROBLEMS BY: Assisting with problem solving, clarifying customer complaints, determining the course of the problem. Why… more
- Berry Global (Libertyville, IL)
- …and Food and product Safety initiatives. + Interact with Plant personnel and sales/ customer service personnel on quality problems. Call on customers ... Quality program and drive improvements to ensure quality product that meets customer specifications and...company requirements. + Lead the design and implementation of quality assurance systems and resolve quality… more
- Graham Packaging Company (West Chicago, IL)
- …improvement and awareness. As a member of the Plant's management team the Quality Assurance Manager also has shared responsibility for overall Plant operations, ... customer audit requirements). + Work as required with Engineering, Sales, and Customer Service in completing the above responsibilities. + Work with suppliers… more
- Prime Healthcare (Evanston, IL)
- Overview + Department: Quality Assurance + Schedule: Days, 8-hour shift + Facility: Prime Healthcare St Francis Hospital + Location: Evanston, IL 60202 + ... and licensure. #PHCCareers Connect With Us! (https://careers-primehealthcare.icims.com/jobs/202384/manager--process-improvement-- quality - assurance /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336024306) FacilitySaint Francis Hospital… more
- Help at Home (Chicago, IL)
- …comfortably and safely within their homes and communities.** **_Job Summary:_** The Quality Assurance (QA) Auditor, Caregiver Time & Attendance is responsible ... at Home, LLC is the nation's leading provider of high- quality care and support solutions. Our goal is to...Electronic Visit Verification (EVV) regulations. The Auditor also monitors customer service interactions to ensure professionalism and… more
- Cardinal Health (Springfield, IL)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- CVS Health (Edwardsville, IL)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...differentiate CVS from competitors **Primary** **Job Duties & Responsibilities:** ** Customer Service ** + Greet each customer… more
- Chervon North America (Naperville, IL)
- … teams throughout the world, we do it all. Summary of Responsibilities: The Customer Quality Engineer will interface directly with the North America Front-End ... Quality teams. This person will also support product quality post-production issues. The Customer Quality...role involves supporting post-production issues related to Product Liability, Quality Assurance , and Design Quality … more
- TruGreen (St. Charles, IL)
- …training, and quality assurance . **Responsibilities** + Receives inbound customer service calls, assesses root cause(s) of customer issues, ... (eg, scripting, overcoming customer objections) and effectiveness. + Conducts quality assurance calls and ensures adherence to standards, provides feedback… more
- Insight Global (Chicago, IL)
- …expedites delivery per customer requests. Serves as liaison with manufacturing, quality assurance , and shipping personnel on production orders. Answers sales ... Job Description A company in the Chicago area is looking for a Customer Service Representative to join their team. Responsible for the processes and systems… more
- CVS Health (Collinsville, IL)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$17.50 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Chicago, IL)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- AbbVie (North Chicago, IL)
- …introductions of combination products and medical devices. + Develops Global Product Quality Assurance strategy and implements agreed strategy to support the ... projects and direct cross-functional team members to achieve on-time quality deliverables, high customer value, and profitable...NPI projects. + Participates in the development of global Quality Assurance strategy for NPI projects to… more