- Pearson (Springfield, IL)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Amazon (Chicago, IL)
- Description We are seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build and implement tactical ... to senior leadership - 5+ years of relevant work experience in technical program management, customer success , or related fields - 3+ years of experience… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing ... Onboarding and Implementation + Work closely with an Implementation Manager as a team to guide new customers through...healthcare industry. + Strong experience in strategic planning and customer success program development. +… more
- CGI Technologies and Solutions, Inc. (Chicago, IL)
- ** Customer Success Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... interesting and strategic work. CGI is Seeking an experienced Customer Success Manager to join...Manager plays a key role within the Advantage program , sharing insight gained from clients directly back to… more
- Rocket Software (Springfield, IL)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you...Retirement Savings with matching contributions** **Monthly student debt benefit program ** **Tuition Reimbursement and Certificate Reimbursement Program … more
- Mastercard (Chicago, IL)
- …people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager , QSR Vertical Overview Dynamic Yield, ... by Mastercard is looking for an experienced Customer Success Manager for the...information. Program management is critical for our Customer Success Managers, as they must connect… more
- Amazon (Chicago, IL)
- Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining ... and executing the strategic vision for AWS customer success tooling. You will work directly...10+ years of experience in product management or technical program management - 7+ years of experience building enterprise… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. **Senior Customer Success Manager , Research Consulting** **Why We Have This Role** ... The Customer Success Manager , Research Consulting...closures (15 PTO, 5 personal days) + 401k match program and medical benefits (eg, healthcare, vision, dental, parental… more
- NASCO (Springfield, IL)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... Plan Architects and NASCO personnel. Assists the Director of Customer Success to ensure the Plan/NASCO contract...contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager … more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology ... success plan + Work on strategic internal projects to help build the Customer Success program ; our expectation is that anyone in this role has strong… more
- Philips (Rosemont, IL)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and...Customer Success Lead. You will specify and provide planning proposals...to participate in our comprehensive Philips Total Rewards benefits program , which includes a generous PTO, 401k (up to… more
- Cengage Group (Chicago, IL)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . The **Associate Manager , Customer Success ** leads a small team ... of Customer Success Consultants (CSC), while also performing many of the...location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $77,100.00 - $100,000.00… more
- Amazon (Chicago, IL)
- …a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the delivery of complex Gen AI projects and ... solutions, technologies, and industries. Key job responsibilities As an experienced technology program /project manager , you will be responsible for: * Directing… more
- Zoom (Springfield, IL)
- We are looking for an amazing Customer Success Manager (CSM) to join our team. The ideal candidate will build strong relationships with customers ensuring ... spend, strategicaccounts Previous experience working in a Client or Customer Success role within one of these...workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options… more
- RELX INC (Springfield, IL)
- Customer Success Manager Would you like to support educators with digital product training and optimization? Do you enjoy being part of a team that ... that deliver successful results. About the Role: As a Customer Success Manager , you will...we are delighted to offer:* Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits* Retirement Benefits:… more
- Amazon (Monee, IL)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... to improve system performance. The successful candidate will work backwards from customer goals and influence a broad range of operations, engineering, product,… more
- Qualtrics (Chicago, IL)
- …Join over 5,000 people across the globe who think that's work worth doing. **Technical Success Manager , Analyst - Healthcare** **Why We Have This Role** The XM ... build programs that drive adoption and value for the customer . Technical Success Managers work in a...relationships with the clients they support. As a Technical Success Manager , you should both be a… more
- ADP (Elk Grove Village, IL)
- …(SFDC or NXT) + Experience as a Salesforce Administrator + Experience as a Customer Success Manager + Ability to work asynchronously + Exceptionally ... **ADP is hiring a Lead Client Success Operations Manager .** In this role,...leverage your process and data-oriented mindset and passion for customer success to build out new processes… more
- SAP (Oak Brook, IL)
- …variety of benefit options for you to choose from. **What you'll do:** As a Client Success Manager (CSM), you will be a trusted advisor, maximizing customer ... **Role Specific Skills** Customer Value Account Governance Account Strategy Customer Success Management Customer Retention Relationship Building… more
- Midwest Goods Inc. (Bensenville, IL)
- …Warehouse Customer Service Manager (B2B) will work closely with the customer success team, shipping team, sales team, logistics team, accounts team and ... a leading vape distribution company, is seeking a Warehouse Customer Service Manager (B2B) to oversee the... (B2B) to oversee the operational aspects of the customer success function. This role focuses on… more