- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- ISC2 (Springfield, IL)
- …of Enterprise Applications + Web Analytics & Tagging Lead + Community & Engagement Platforms Owner + Provide mentorship and technical guidance across assigned ... of our successes. Learn more. **Position Summary** The Senior Director of Digital Platforms will lead the...experimentation and implementation of AI use cases related to customer experience, reporting, and engagement + Collaborate… more
- Coinbase (Springfield, IL)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Publicis Groupe (Chicago, IL)
- …customer 's decision-making **Management Responsibilities:** * Accountable for associate director , manager, and associate level deliverables * Showcases the ... media agency that exists to bring HEAT - Higher Engagement , Affinity, and Transactions - to brands. By combining...dynamic creative, streaming video, OBA, ad verification, data management platforms , customer data platforms , identify… more
- Teradata (Springfield, IL)
- …user experiences powered by modern web technologies and AI-driven design. As the Senior Director of User Platforms , you will: + Lead and inspire the Console ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What you… more
- Publicis Groupe (Chicago, IL)
- …ad servers, rich media, dynamic creative, streaming video, OBA, ad verification, customer data management platforms , identity resolution solutions, DSPs, etc + ... media agency that exists to bring HEAT - Higher Engagement , Affinity, and Transactions - to brands. By combining...what we do at Spark Foundry. The Data & Platforms team of data and marketing technology specialists have… more
- Wolters Kluwer (Chicago, IL)
- …operational oversight of the organization's Governance, Risk, and Compliance (GRC) platforms . This role ensures that security, risk, compliance, and audit processes ... register generation and alignment with organizational units. + **Stakeholder Engagement ** : Collaborate with information security, IT, compliance, operations, and… more
- Genentech (Chicago, IL)
- …where we all have more time with the people we love. **The Opportunity** The Director , Integrated Enablement & Engagement Process Lead (EPL) is a critical member ... within a matrixed organization. **Key Responsibilities** + Strategic Liaison & Stakeholder Engagement : Serves as the primary point of contact for Field Medical… more
- GE HealthCare (Chicago, IL)
- **Job Description Summary** GE HealthCare is seeking a visionary and collaborative Director Content and Engagement Strategy, CT Global Imaging to partner with ... and regional teams to develop deep context on the customer buyer journey (their jobs to be done). Map...and advocacy. Create modular, adaptable content for use across platforms and by our commercial teams, ensuring relevance and… more
- UKG (Springfield, IL)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- Capital One (Chicago, IL)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... for Capital One customers across our web and mobile platforms . These experiences are informed by customer ...fun, engaging, easy to use, and satisfying.** + **Deepen engagement , loyalty, product usage, and retention to drive business… more
- Lumen (Springfield, IL)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... translating complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey. **Location** This… more
- Humana (Springfield, IL)
- …, Product Management Conceives of, develops, delivers, and manages products for customer use. The Director , Product Management requires an in-depth understanding ... put health first** Humana's Product organization is seeking a Director of Product Management with deep knowledge of the...Market Insights** + Stay ahead of industry trends in customer data platforms , personalization, and marketing technology.… more
- Ace Hardware (Oak Brook, IL)
- **About This Role** The ** Director Digital Social Media** (internally known as Director , Social Media & Content) position leads all aspects of Ace's national and ... sits squarely at the intersection of strategy, creative and customer obsession to lead how Ace Hardware and our...socially and how our product offering sells through social platforms , both current and emerging. This position requires retail… more
- Aspen Dental (Chicago, IL)
- …CRM and personalized campaign execution with cross-functiona + Evaluate and integrate Martech platforms to scale customer engagement . + Deliver top ... a new opportunity to join our dedicated team as Director , CRM Operations & Martech. **Position Overview** Reporting to.... This role will drive innovation in personalization and customer engagement , building scalable, data-driven journeys that… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- The Associate Director , Congress and Medical Education Strategy & Execution is responsible for executing and contributing to the global medical strategy and tactical ... across the diverse Rare Disease portfolio. This role leads scientific engagement through impactful congress planning & execution educational programs, and… more
- Acxiom (Springfield, IL)
- …modern, privacy-safe data ecosystems that power marketing, analytics, segmentation, and customer engagement . You'll collaborate with clients across industries to ... that connect offline, digital, and partner-sourced identifiers to enable unified customer views and personalized engagement . + Collaborate with **analytics… more
- FranklinCovey (Springfield, IL)
- …schools and institutions. To learn more, visit franklincovey.com **Title:** Director of Engineering - FranklinCovey Enterprise **Payroll Title:** Director ... AI Coach **Job Summary** FC is seeking a hands-on Director of Engineering to lead multiple product teams building...multiple product teams building the learning experiences and enterprise platforms that power our clients' behavior change at scale.… more
- Aspen Dental (Chicago, IL)
- …and ongoing learning programs that focus on skills, product knowledge, and customer engagement . + **Develop Sales Content:** Create and manage playbooks, ... are very pleased to offer a new opportunity to join our dedicated team as ** Director , Sales Enablement.** The ** Director of Sales Enablement** is a strategic… more
- Edwards Lifesciences (Naperville, IL)
- …+ Design and execute comprehensive digital marketing strategies that drive awareness, engagement , and conversion across all digital platforms . + Manage and ... lives. We are seeking a visionary and results-driven Brand & Digital Marketing Director to lead our brand strategy and digital marketing initiatives. This role is… more