- Lionbridge Technologies (Springfield, IL)
- **AI Program Director ** The AI Program Director functions as a Customer - facing, results-driven, and innovative AI leader. The role will have ... relationships for AI services and offerings. The AI Program Director will also lead internal AI...operations teams for owned account(s) + Consistently drive excellent Customer experience and service + Establish and… more
- CVS Health (Chicago, IL)
- …and the relevant competitive sets today and in the future. The Executive Director of Customer Segmentation will be responsible for developing strategy that ... business targets and deployment of internal resources. The Executive Director will be expected to back their strategy in...experience in the consulting or marketing spaces. + Experience in leading customer segmentation analysis to… more
- Celestica (Chicago, IL)
- …USA **General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Director 1 **Job Title:** ... DR1-OPS-GBO **Band:** Level 12 **Direct/Indirect Indicator:** Indirect **Summary** The Global Customer Business Unit Director will manage multiple customers… more
- Verint Systems, Inc. (Springfield, IL)
- …more at www.verint.com . **Overview of Job Function:** Verint's Customer 360 Director leads our customer -led growth program . This strategic program ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity...most key strategic accounts. The Customer 360 Director provides strategic guidance and program management… more
- Sprinklr (IL)
- …for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... someone to sit in the midwest territory.** The Success Director - Strategic Accounts is the primary link between...for:** + You have 10+ years of relevant work experience in SaaS Customer Success, Account Management,… more
- Danaher Corporation (Deer Park, IL)
- …vision and strategy for Customer Service to enable a world-class Customer Experience . + Foster cohesive working relationships across sales, applications, ... the Danaher Business System which makes everything possible. The Director , Customer Service for Leica Biosystems is...the job include: + Bachelor's degree with 7+ years customer -facing experience with progressive responsibilities + 5+… more
- J&J Family of Companies (Chicago, IL)
- …United States **Job Description:** Johnson & Johnson is currently seeking a Physician Program Director to join our Abiomed team located in the Mountain ... only and do not limit your application. The Physician Program Director focuses on establishing formal Impella...+ Develop and manage Impella programs based on individual customer needs and interests that are mutually beneficial to… more
- Lumen (Springfield, IL)
- …as we digitally connect the world and shape the future. **The Role** The Director , Public Sector Program Management is responsible for aligning the people, ... non-technical), contract performance management, compliance and regulatory oversight, financial program control, and continuous improvement, with significant customer… more
- APTIM (IL)
- **Job Overview:** The **State Energy Program Director ** will be responsible for designing, launching, and delivering a state HOMES and HEAR program . The ... the program maintains excellence or improves on KPIs, including customer satisfaction, energy savings and cost-effectiveness. + Ensure work is performed safely,… more
- AAR (Wood Dale, IL)
- **Title:** Senior Program Director , F-16 Operations **Location:** United States-Illinois-Wood Dale **Job Number:** 17222 Act as single point of contact ... across all program operating locations. The Senior Program Director will coordinate efforts with US...contract IAW the PWS + Serve as the primary customer point for contact for the program … more
- Goddard School (Round Lake, IL)
- …A Director at The Goddard School is responsible for managing the program and curriculum. Additionally, the Director may be responsible for certain business ... selects the specifics of the bonus plan for the Director . The most common bonus program is...childcare center or preschool, and 1 year of management experience . Director Responsibilities Director 's responsibilities… more
- CompuCom (Springfield, IL)
- The Director , Program Management, will own an account or several smaller accounts and will be directly accountable for Profit and Loss and Growth of that ... consistent client experience from onboarding through all phases of the customer lifecycle while promoting retention; Client Satisfaction to be measured via Net… more
- Kyndryl (Chicago, IL)
- …**The Role** Are you ready to take on an exciting challenge as an Customer Partner with Kyndryl? We're looking for a dynamic individual like you, who can ... have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to...opportunities that you won't find anywhere else, including hands-on experience , learning opportunities, and the chance to certify in… more
- Serco (Chicago, IL)
- **Position Description** Are you an Environmental Laboratory Director / Program Manager that can oversee operations while supporting the EPA's Laboratory Services ... protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/69200/environmental-laboratory- director - program -manager-chicago%2c-il/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join… more
- AdventHealth (Hinsdale, IL)
- …participates in planning the success of patient experience and outstanding customer service activities. The Director of Nursing promotes a learning ... Day One + Paid Days Off from Day One + Student Loan Repayment Program * (For eligible positions) + Career Development + Whole Person Wellbeing Resources **Our**… more
- EPAM Systems (Chicago, IL)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + Foster ... Orchestrate business transformation and product solutions, strategic roadmaps, data-driven experience design, platform implementation, and continuous improvement/optimization programs +… more
- Humana (Springfield, IL)
- …a part of our caring community and help us put health first** The Director , Consumer Experience ensures optimized interaction between Humana and its customers ... both associate and consumer facing deliver on intended objectives. The Director , Consumer Experience ensures optimized interaction between Humana and… more
- Acxiom (Springfield, IL)
- …Data Science, or a related technical field is required + 12+ years of experience in program management, client services or management consulting + Proven track ... transformation projects to customers (eg, cloud migrations for marketing databases, customer data platforms, and analytics) + Experience leading… more
- Celestica (Chicago, IL)
- …Business Unit Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, ... program introductions and product transfers between sites **Ideal Experience ** + Relevant experience in leading account...be complex in nature with interfaces to several different customer functional CLS sites. The Director will… more
- Northrop Grumman (Rolling Meadows, IL)
- …Up to 25% travel may be required. Relocation assistance may be available. The ** Program Director ** will lead all phases of programs from capture and inception ... Chain, Manufacturing Operations and Quality Assurance. + Acts as customer contact for program and capture activities,...experience + 7 or more years of management experience in Functional Management, Engineering Management, or Program… more