- Hilton (Chicago, IL)
- The **Embassy Suites by Hilton Chicago Downtown Magnificent Mile** is currently seeking for a Guest Service Agent to join our talented team\! Located two ... the collective bargaining agreement if applicable\. **What will I be doing?** As a Guest Service Agent , you would be responsible for checking in and checking… more
- Hilton (Chicago, IL)
- …**Hilton Chicago** , in the heart of the windy city, is currently hiring a ** Guest Service Agent ** to help the team\! **Shift Pattern** **:** **Must ... out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for… more
- Hilton (Evanston, IL)
- A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver ... outstanding guest service and financial profitability\. **What will...**Job:** _Guest Services, Operations, and Front Office_ **Title:** _Guest Service Agent \- Front Office \- Hilton… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX ... operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a… more
- Drury Hotels (Champaign, IL)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- Sage Hospitality Group (Chicago, IL)
- …guests who are in que to check in or out of the hotel ▪ Obtain each arriving guest by name, introduce to FD agent who will assist with check in. ▪ Assists guests ... accurate and timely information and directions within the hotel. Guest Relations enhances the guest overall experience...paging guests to provide guests with timely and efficient service . ▪ Comply with any other reasonable tasks requested… more
- Spanish Peaks Mountain Club (Chicago, IL)
- …guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicating and partnering with ... Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. Front Office Agent SUMMARY The Front Office Agent is… more
- Travel + Leisure Co. (Chicago, IL)
- …qualified tours to the site's sales team, while enhancing the overall guest experience with exceptional service . Continuous improvement: directs and communicates ... for associates and ensuring compliance of "Count On Me" service standards for all guests and owners at the...daily short term front and back of house Universal Agent operations; provide proper guest check-in, check-out… more
- Travel + Leisure Co. (Chicago, IL)
- …into exceptional experiences for millions of travelers worldwide. **Job Summary** The Universal Agent is responsible for greeting and registering guest in and ... tours to the site's sales team, while enhancing the overall guest experience with exceptional service . **Essential Job Responsibilities** Responsibilities… more
- Marriott (Chicago, IL)
- **Additional Information** **Job Number** 25163376 **Job Category** Rooms & Guest Services Operations **Location** The Westin Chicago River North, 320 N Dearborn St, ... Range:** $26.50-$26.50 per hour **POSITION SUMMARY** Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile… more
- IHG (Chicago, IL)
- …+ High School diploma /Secondary qualification or equivalent. + One-year front office/ guest service experience strongly preferred. + Proficiency in Opera is ... faxes, etc. + Record guest preferences in the system, as well as service recovery process through tracking systems, such as HotSOS. This may also involve working… more
- Sage Hospitality Group (Chicago, IL)
- …telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Greets and completes established check-in ... both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. +...paging guests to provide guests with timely and efficient service . + Controls cash transactions at the front desk… more
- Kinseth Hospitality Companies (Minooka, IL)
- …hospitality is more than a job -- it's a way of life! As our Front Desk Agent , you'll be the first face our guests see and the lasting impression they take with ... at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES… more
- Travel + Leisure Co. (Chicago, IL)
- …with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating ... movie revenue, telephone postings, valet laundry, servers and desk agent 's paperwork, etc.). Generates all reports as required for...the bills. May handle and follow through on all guest requests during the third shift. **Essential Job Functions**… more
- Hotel Equities (Oak Lawn, IL)
- …to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure ... hospitality management company, is currently searching for a remarkable Front Desk Agent /Night Auditor for the Hilton Chicago/Oak Lawn Il. Job Purpose: Responds in… more
- Travel + Leisure Co. (Chicago, IL)
- …of resort operations while maintaining the integrity of Wyndham Vacation Ownership service standards. They will oversee the daily operation of all resort departments ... including, but not limited to: Guest Services, Housekeeping and Maintenance. The Assistant Resort Manager...prior to implementation. (10% time) + Be a change agent for the company. Initiate and implement resort management… more
- Travel + Leisure Co. (Chicago, IL)
- …capabilities to make quick decisions and problem solve to enhance the overall guest experience with exceptional service and meet overall marketing penetration ... experiences for millions of travelers worldwide. **Summary:** The Universal Agent Manager is responsible for all aspects of the...their stay. - Displaying a high level of customer service and professionalism when interacting with all guests. -… more
- Travel + Leisure Co. (Chicago, IL)
- …talent by engaging, coaching, development, and succession planning. Delivers a great guest experience using Hospitality with Heart service standards. (35% time) ... statues and board meeting procedures.(5% time) **Be a change agent for the company.** Initiate and implement resort management...disciplinary action. + Demonstrate the highest level of customer service to current and prospective owners in order to… more