- Kinseth Hospitality Companies (Rock Island, IL)
- …improve hotel customer satisfaction. + Answers inquiries pertaining to property policies, services , guest complaints, compliments and concerns. + Develops and ... maintains guest information files regarding the property, community and surrounding...system security, reservations, advance payments, group reservations, VIP special services , pre-blocking rooms, close out dates, communication of fill… more
- Wally's Operating Company LLC (Pontiac, IL)
- …store walks with detailed plans that can be delegated to team members and leaders. Ensure guest service is a 10 in every area of the store, placing team members ... for achieving successful established standards, goals and overall exceptional guest satisfaction. Essential Duties and Responsibilities include the following. Other… more
- Rush University Medical Center (Chicago, IL)
- …policies and procedures to ensure high quality service delivery from Guest Relations Associates. * Assist Manager in providing departmental orientation to ... 8 Hour Shifts - Sunday to Thursday **Summary:** The Guest Relations Associate Lead assists the Manager ...The position is responsible for supervising GRAs, assisting the Manager with scheduling, handling visitor service issues,… more
- Wally's Operating Company LLC (Pontiac, IL)
- …will proactively respond to customer complaints, correct difficult circumstances, and report to Guest Service Manager when needed. Supervise small teams of ... Position Description Wally's cashiers work as a member of the Guest Service Team, and are responsible for providing great guest service , while processing… more
- Rush University Medical Center (Chicago, IL)
- …and abilities. * Exercise sound judgment and appropriate discretion in resolving guest relations service issues. * Seek out current organizational information ... affects this job function and provide appropriate feedback to Guest Relations Manager on information needs. *...related to service needs for continuously improving service delivery. * Always comply with Guest … more
- Carle (Urbana, IL)
- Guest House Assistant + Department: Guest House + Entity: Champaign-Urbana Service Area + Job Category: Customer Service + Employment Type: PRN - As ... Guest House in the absence of the Guest House Manager . Registers, places and tends...+ Assists with computer data entry as required by Manager . + Assumes housekeeping duties when Environmental Services… more
- Kinseth Hospitality Companies (Rock Island, IL)
- …RESPONSIBILITIES: This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager . PHYSICAL ... at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES… more
- ASM Global (Chicago, IL)
- POSITION: Guest Experience Ambassador DEPARTMENT: Sales and Event Services REPORTS TO: Guest Experience Manager FLSA STATUS: Part-Time/Non-Exempt Summary ... for creating a friendly, welcoming environment while consistently providing exceptional services to all guests while supporting Chicago Bears, Chicago Fire FC,… more
- Jimmy John's (Champaign, IL)
- This position serves as the subject matter expert for all guest experience related items (e. g. questions, data bases, complaints, and issue/resolutions). The ... provides support, as needed, in other areas of operations including customer service , franchise health, and technical insights (e. g. analytics, site layouts,… more
- Thorntons LLC (Algonquin, IL)
- … *Human Resource Manager *General Manager *Store Manager *Food Service Manager * Guest Service Representatives Skills *Follows written and ... The Guest Service Representative (GSR) is responsible...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- American Airlines (Chicago, IL)
- …board! **Why you'll love this job** + This role is a part of the Premium Guest Services (PGS) team within our Premium Airport Operations group and has direct ... departmental leadership, and peer managers + Coordinates daily lounge and status service operations and directs all Premium Customer Services Representatives… more
- Arby's (Arlington Heights, IL)
- …of the unit. * Responsibilities include staffing, training, record keeping, guest service , product quality, cleanliness, safety, regulatory compliance and ... by providing exceptional hospitality by treating them like a guest in your home. Attentive service is...experience by serving, refreshing and delighting each and every guest . *Assistant Manager candidates should exhibit the… more
- Arby's (Arlington Heights, IL)
- …then proceed to delight them by providing exceptional hospitality by treating them like a guest in your home. Attentive service is just the beginning. We are ... of our team members takes pride in the product, service , and experience that they provide. And of course,...experience by serving, refreshing and delighting each and every guest . *General Manager candidates should exhibit the… more
- Wally's Operating Company LLC (Pontiac, IL)
- …rewarding and disciplining employees; addressing complaints and resolving problems. Reports to guest service manager . Competencies To perform the job ... and assist in evaluations. Biggest coaching opportunity is that guest service will always trump physical tasks....and coordinate a daily stocking plan. Meet with store manager weekly to review sales opportunities and celebrate wins.… more
- Thorntons LLC (Addison, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager ... The Store Manager (SM) is responsible for managing all aspects...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- Thorntons LLC (Springfield, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager ... The General Manager (GM) is responsible for managing all aspects...providing Guest Service . This includes Guest needs assessment, meeting quality standards for services… more
- Crystal Cruises (Downers Grove, IL)
- …guests are traveling or upon return home are handled promptly + Advise the Department Manager of all guest /Travel Advisor issues of a serious or urgent nature in ... Position Summary Ensure that all guest complaints are handled in a professional and...an effective and prompt response + Recommend to the Manager fair and appropriate compensation, while maintaining budget goals,… more
- Baskin Robbins (Green Oaks, IL)
- … Guest Satisfaction + Hold guests as highest priority and role model exceptional guest service . + Assist Restaurant Manager in promoting an environment ... own wage and benefit programs that can vary among franchisees. **Assistant Manager ** **Job Summary:** Assistant Managers support Restaurant Managers in their efforts… more
- Dunkin (Naperville, IL)
- …Guest Satisfaction** - Hold guests as highest priority and role model exceptional guest service . Assist Restaurant Manager in promoting an environment ... **ASSISTANT MANAGER ** Assistant Managers support Restaurant Managers in their...to develop a team of dedicated people delivering great guest experiences and profitable top line sales. **Responsibilities Include:**… more
- Dunkin (Crystal Lake, IL)
- …Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service . Assist Restaurant Manager in promoting an environment where ... in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. Responsibilities Include: Team Environment -… more